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2013/14 Big Horns N/S Snow Conditions

at the end of the day there in a customer service business and if they treat potential customers like crap and don't care to market the area for conditions then there hurting there income and to have the attitude of "tuff chit were all that's up here" is piss poor
 
So three members on this thread have emailed Bear lodge and asked for favors. How many more people have done the same thing not on snowest?

It's hard to please everyone.

I'm just thankful we have somewhere to ride and complain about bad service. Look at northern Idaho. They are complaining about not being able to ride because everything is wilderness.

Is it really that hard to reply to an email, cmon give me a break. I have over 80 accounts that I take care of in my job. I return emails and phone calls all day long. You were quick to jump all over the new management at WHC before anyone really knew anything about them, yet people cant talk about bad experiences at your favored lodges???
 
Is it really that hard to reply to an email, cmon give me a break. I have over 80 accounts that I take care of in my job. I return emails and phone calls all day long. You were quick to jump all over the new management at WHC before anyone really knew anything about them, yet people cant talk about bad experiences at your favored lodges???

In your situation, yes I think that was wrong and bad for there business. Did you contact Rick about this incident or about the webcam thing?
 
When nobody replies to an email requesting for them to update there webcams, why would I contact anybody about the way their staff treated me up there??? They have already sent me the message that they don't care!!!
 
And is it really a favor for them to update their webcam??? R U Kidding??

This is just FYI. They do not have a webcam. Roberta takes a picture out of the window and posts it to the webpage. :face-icon-small-coo

Sorry I meant on bear Lodges website. (its says the same thing though) But its not.
 
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In your situation, yes I think that was wrong and bad for there business. Did you contact Rick about this incident or about the webcam thing?

They are bad for their own business, and last time I checked this is still America and opinions and experiences can still be voiced.
 
There is no reason EVER to defend the laziness or the degradation of a business. No matter the friendships involved. As a friend of Rick and his wife, Wysteph, you probably have more verbal Influence on them than any of us do. I would defend him of he was my friend as well. But I also would be the first guy To call him and tell him what the "word" is about there lodge. I like to see me friends succeed and have a good reputation. That's why I would be the first to tell him when service was going down the shatter.
 
Lesson of this b&*ch session is simple, provide good service and people will talk about your good service. Provide $hitty service and people will talk about the $hitty service you provided. It doesn't matter the venue, whether I get on the phone and call all the snowmobilers I know and tell them about the $hitty service I received, or I decide to get on Snowest and share my experience with my fellow Snowesters, it is my right to do so either way. Simple steps could have been taken to provide better experiences of which I would have posted about. When we asked about gearing up in the restaurant the manager could have said, hell yes it's damn cold out there!! Could I get you guys a cup of coffee on the house before you head out?? Do you have any idea what a simple gesture like that would have done for their business when I told that story on Snowest?? Trust me, I know customer service, my paycheck depends on it!!!
 
They don't care about repeat business been that way for some time. Go to trip advisor and look them up lots of bad reviews. They have a monopoly and there is lots of new customers every year. If your not in the click to bad for you. Many other great places to ride anyway bighorns are just stepping stone on the way to real mts anyway. I agree with this forum being great place to make your own opinion. I doubt things will change.
 
They don't care about repeat business been that way for some time. Go to trip advisor and look them up lots of bad reviews. They have a monopoly and there is lots of new customers every year. If your not in the click to bad for you. Many other great places to ride anyway bighorns are just stepping stone on the way to real mts anyway. I agree with this forum being great place to make your own opinion. I doubt things will change.

A stepping stone? Your crazy. Get off the trail man.
 
Last Time i checked this thread is about the snow conditions of the big horns. Not a thread about bitching and moaning about the lodges in the North Horns. If you want to know the snow conditions look at the snotel or better yet drive up and go riding. Its early december, not very hard to figure out that there is minimal snow with no base. There you go, theres the snow report youve been looking for.
 
Last Time i checked this thread is about the snow conditions of the big horns. Not a thread about bitching and moaning about the lodges in the North Horns. If you want to know the snow conditions look at the snotel or better yet drive up and go riding. Its early december, not very hard to figure out that there is minimal snow with no base. There you go, theres the snow report youve been looking for.

Thanks for the redundancy . Now your bitching about the bitching that's going on.
 
Last Time i checked this thread is about the snow conditions of the big horns. Not a thread about bitching and moaning about the lodges in the North Horns. If you want to know the snow conditions look at the snotel or better yet drive up and go riding. Its early december, not very hard to figure out that there is minimal snow with no base. There you go, theres the snow report youve been looking for.
Born, raised, work and play here man.
What you even doing on this forum? If you want to ride Go ride and don't worry about checking the forum for snow conditions. It's early December you know, bla bla bla.
 
Thanks for the redundancy . Now your bitching about the bitching that's going on.

More like trying to shut you mouth breathers up so people can get on this thread and view useful information rather than sifting through pages of your nonsense.
 
More like trying to shut you mouth breathers up so people can get on this thread and view useful information rather than sifting through pages of your nonsense.

I love it when people like this come along thinking they own this forum and can tell people what to post in it and where. Then they start the name calling like a 12 year old to try to make their point more valid. Does name calling stroke your ego, make you feel tough, make you feel like a real man??? Go away!
 
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