Pi$$ed ... who should I go after?

[couch]

New pair of 509 goggles as a christmas gift - unwrapped and placed them in the soft 509 storage bag and put them in a new under hood bag in a pro. Went to use them yesterday for the first time (they have never been worn) and discovered that the lens was destroyed!

So .... is the Polaris bag to blame or is the 509 storage bag to blame? Who should I go after?

 

[Adrenaline Revolution]

Look in a mirror. Yep, blame that guy for not assuring they were protected.
I'm sure if you think about it you'll come to the same conclusion.

 

[Snowmow]

By far 509s have the worst lenses I've ever experienced. I've put visible scratches in them with a clean microfiber cloth.

 

[ducky]

Unfortunate for sure...but can only blame yourself on that one..

 

[Snowmow]

If the goggles were stored in the supplied 509 goggle storage bag and were still in the goggle bag upon removal how is that his fault? If the goggles cannot be stored in the supplied storage bag, that should be instructed.

 

[snowmobiler]

in 1970 my dad covered gogs with a soft sock.he didnt sue anybody

 

[Snowmow]

I'm not for "going after" 509. But a kind, well written email stating what happen will more than likely get you a free replacement lens.

 

[snowmobiler]

and while your typing that email,might as well get the free obamaphone too.LOL

 

[Snowmow]

and while your typing that email,might as well get the free obamaphone too.LOL

Where can one find this "obamaphone" ??

 

[ducky]

If the goggles were stored in the supplied 509 goggle storage bag and were still in the goggle bag upon removal how is that his fault? If the goggles cannot be stored in the supplied storage bag, that should be instructed.

have to stop and look at the whole picture... you should allways keep check on your gear...using it or not! is it a factory pro bag or aftermarket...was it mounted in the correct spot ect ect was it a day where the sled ran hotter due to weather or snow conditions that got under hood temps higher...
just see too many peeps putting the blame on others actions.. like the old one is the coffee not hot in the cup that you spilled on yourself??

not saying the items are crap just saying its 3 months down the road and you now check on the gear!

 

[Snowmow]

have to stop and look at the whole picture... you should allways keep check on your gear...using it or not! is it a factory pro bag or aftermarket...was it mounted in the correct spot ect ect was it a day where the sled ran hotter due to weather or snow conditions that got under hood temps higher...
just see too many peeps putting the blame on others actions.. like the old one is the coffee not hot in the cup that you spilled on yourself??

not saying the items are crap just saying its 3 months down the road and you now check on the gear!

Ducky:

I'm only stating the facts I've seen and experienced with the now, 6th lens on my 509 sinister goggles.

Don't get so defensive for 509.
Why don't you state your personal experience with your 509s (if you own a pair) if not, then why are posting in their defense?

 

[snowmobiler]

my corndog in the muffpot was moldy after 3 months.do i go after gramma or corndog?

 

[Snowmow]

my corndog in the muffpot was moldy after 3 months.do i go after gramma or corndog?

Go after whoever has the most money.

 

[ducky]

dont own a pair of 509s not defending anyone....be responible for your own actions is all i stated here...and Grandma might want her green weenie back!!!!

 

[rmscustom]

my corndog in the muffpot was moldy after 3 months.do i go after gramma or corndog?

You forgot about it maybe being the muffpots fault for not keeping your corndog fresh.

 

[snowmobiler]

if the poo gogbag was lordy glued together,there might be a update next year.

 

[TURBOXP09]

New pair of 509 goggles as a christmas gift - unwrapped and placed them in the soft 509 storage bag and put them in a new under hood bag in a pro. Went to use them yesterday for the first time (they have never been worn) and discovered that the lens was destroyed!

So .... is the Polaris bag to blame or is the 509 storage bag to blame? Who should I go after?

Instead of going after someone why don't you give Tim a call at 509 or email him at dealers@509.com and explain to him what happened, you might be surprised at the outcome. I have had nothing but good luck with 509, they have replaced my lens 3 times so far. Just be honest and upfront and let him know your story.

 

[Blown Motor]

Feel free to send us pictures of the issue as well, it will always be something that is required when dealing with an issue like this. Destroyed means a million different things to a million different people. Maybe the goggles came out of the 509 bag, maybe the protective coating is still on the lenses etc....a ton of scenarios here. BTW we see people 25% of the time that call with lens issues that have not taken the protective film off, yes seems like an obvious thing to do, but you would be surprised. We would like to see the damage, the bag, and we can help you out from there. If you cannot get a hold of 509, feel free to shoot us an email and we can try and expedite this for you.

Support@BlownMotor.com

 

[tukernater]

my corndog in the muffpot was moldy after 3 months.do i go after gramma or corndog?

Gramma she'll only let it happen once

 

[snowman80]

I ride around with my spy goggles in my Polaris goggle bag without a protective bag over them and they don't have a scratch in them. Something doesn't seem right if they scratched that easy, especially in a protective bag.