Yeah no worries...we are all learning...which is no different than manufacturers and the aftermarket...
One thing I noticed from cat, prior to riding this new suspension, is that they have the shocks tipped back or forward which ever...
My opinion...traditional is shocks perpendicular to the ground...IMHO (In My Humble Opinion) this is more prone to breaking, as bumps and things approach...which seems to make you think that if they were tipped versus perpendicular they would allow better acceptance of the bump....
no doubt some of the harshness we feel in bumps etc. is the initial hit until the ski and the shock alter the angle for the shock to translate it into a vertical dampening...or reduction of the impact...
but yes, Skinz has changed the angles and geometry to make the improvement...