New Motor Fist Gear...AWESOME!!!

[H.I. McDunna]

So the product you support says this on thier warranty:
"The lifetime of a product unfortunately does not mean your lifetime. Rips, tears, cuts, punctures and burns will void the lifetime warranty of the product even if the warranty issue is not related to these damages."

So you Burn your arm while going for burrito in the hotdogger/Muffpot. Dipping for the BBQ sauce, let's say. (i perfer Muffpot...over a hotdogge. Muff..is better than a dogger. lol) But then the shoulders start to leak shortly after the burn incident. You send it in for the "to keep you dry" warranty and guess what....

Your arm burn "void"ed your lifetime warranty on keeping you dry because "it is not related to" to the leaky shoulders!

Smoke and mirros??? You tell me.

MotorFist the way,i read it, says if you burn your coat because it your fault they will fix it. If you get into hand to hand combat with you signifgant other, then it's your deal. They don't offer an Obama bailout plan for your mistakes under the warranty. I understand that.

MotoFist cover thier work. Without voiding the warranty. But not your mistakes.

The Klim voids the warranty when thier mistake (leaks for example) is unrealted yo something you have done (rips, tears, going for bbq sauce)!

 

[Johnny]

I think it's pretty obvious from all the dumb redneck statements they use that Rexburg Motor Sports, Alticity, and now Motorfist (could they have picked a worse name?) are all VERY closely related. They are by the way.
Statements such as "What would sasquatch ride?" Or Motorfist with "Snowmobiling is not a crime." I don't think sasquatch gives a damn, and nobody said it was a crime.

 

[H.I. McDunna]

You can have your opinions about the name, tag lines ect.

And i guess if your not a redneck and your a snowmobiler....I guess your just to to high class for some of us. Keep your Grey Poupon and some of us will continue to use our cheap yellow mustard.

I guess some of us are proud to be both rednecks and snowmobiliers!

"and nobody said it was a crime."

http://utah.sierraclub.org/ogden/ORV/snomo/index.html

Lands are getting closed every year to us. People view sledders as the lowest forms of life and are looking for excuses to keep us off the mountain. It is a crime to many.

I will proudly say "Snowmobiling is not a crime", that i like cheap yellow mustard, and if i ever meet sasquatch i will ask him is he gives a damn.

Till then have a great day.

 

[Hotboat]

I just sent back a pair of Gloves that were bought December of Last year. The inside seams came unraveled and they told me that it was up to them if I got enough use out of them. What good is a lifetime warranty if the "lifetime" is at their discretion. This is why I am looking at other options. Hopefully I will get a repaired set of gloves back. I would think the "lifetime" of 80 dollar gloves is longer that 5 months.

Same thing here....but would not warranty!! Still love there product but fair is fair...KLIM are you LISTENING!!!

 

[JHG]

Let me explain a TRUE lifetime warranty:

My Loomis Steelhead rod has a lifetime warranty. I bought the rod 25 years ago. When my dog chewed it in half I sent it in and they sent me a new rod. (The new updated version) When I slammed that one in my truck door I sent it back and they sent me a new rod. (The new updated version) When I cranked to hard on a 60 pd King and snapped the rod in half I sent it back and they sent me a new rod. (The new updated version) If I melt this one on the exhaust of my sled while trying to recover a bolt from the belly pan I will sent it back and they will sent me a new one. (It will be the new updated version) Never once have they even called me to ask how the rod got broke. Just grab a new one off the shelf, print a shipping label with my address on it and put it in the mail. That’s a TRUE lifetime warranty.

That is not a warranty, it's nice of them to do that stuff for you but should not be an industry standard. They only thing you stated that could be a legit warranty claim it when if broke fishing. If you wreck your car in the first 36,000 miles, should the manufacturer give you a new, updated car? The dog and truck incident were both negligence on your part and to think the rod manufacturer should be responsible is ridiculous. They often replace them for free because there actual cost on the item is low and in the long run cheaper then them having to fight with you over the claim. If that's the case, then the rod maker just made a good business decision.

 

[madmax]

It's good that you guys put rexburgmotorsports, Klim, motofirst and Idaho falls all together. The owner of RMS used to be part owner of klim. They had a falling out. So what do you do? Go open up another company to compete. Wouldn't be surprised if the klim and moto first stuff was made in the same chinese factory.

 

[4GR8X]

just got my new motor fist rekon jacket and this thing is absolutely of the highest quality. fit and finish is perfect and the warranty is better than anybody else out there. 106 years! this jacket easily rivals the quality of klim and for $100 less. these guys are fantastic to work with also. check out their website at motorfist.com if you haven't and give them a look. can't wait to see how it does in some real sledding conditions.

Greetings wyo-rider,

Ordered a Rekon jacket and bibs which arrived on 11.23.
I agree on your assessment of the products.
The Rekon tech support reported that the Rekon sizing would run one size smaller than Klim. I'm 6'2" 185 for me I found that a direct cross-over in sizing from Rekon to Klim didn't forecast the need to drop down one size based on the measurement data provided by Rekon.
However I did hold my breath as I clicked, buy now, no regrets sizing was good to go.
I'm in no way an unhappy Klim customer but we as consumers will benefit from the competition.

Craig.

 

[I.P.Yellow]

It's good that you guys put rexburgmotorsports, Klim, motofirst and Idaho falls all together. The owner of RMS used to be part owner of klim. They had a falling out. So what do you do? Go open up another company to compete. Wouldn't be surprised if the klim and moto first stuff was made in the same chinese factory.

I kind of gathered that by seeing their ad on several magazines. Obviously someone has an axe to grind when you bash your competitor in your first ad. IMO I don't care how well it fits, if it doesn't say Gore-Tex on the label you can keep it.

 

[SHEFFY40]

I kind of gathered that by seeing their ad on several magazines. Obviously someone has an axe to grind when you bash your competitor in your first ad. IMO I don't care how well it fits, if it doesn't say Gore-Tex on the label you can keep it.

I agree unless its Gortex you will eventually get wet

 

[xrated]

so if it is Josh, well i've heard lots of good things about him and I would consider buying it just off that.

 

[Himark]

That is not a warranty, it's nice of them to do that stuff for you but should not be an industry standard. They only thing you stated that could be a legit warranty claim it when if broke fishing. If you wreck your car in the first 36,000 miles, should the manufacturer give you a new, updated car?

Not even a fair analogy, warranty is not just a company policy. It is packed into purchase price. You dont get ANYTHING for free. This is why you get a unconditional warranty with SNAP-ON tools. You break it they replace it. You burn your garage down and all your tools go up in smoke SNAP-ON replaces the chrome products. Is it there fault? NO, but its the warranty statement they are making and that is what sets the industry standard. I dont think anybody on here would be beoitching about there warranty if they paid 89.95 for there jacket. But they didnt! They paid the 500 plus % markup which includes a unconditional warranty packed in it.

They had a falling out. So what do you do? Go open up another company to compete. Wouldn't be surprised if the klim and moto first stuff was made in the same chinese factory.

Wouldnt me either, they are both selling a product with a large markup in it and are going to do so with a impacting warranty.

I kind of gathered that by seeing their ad on several magazines. Obviously someone has an axe to grind when you bash your competitor in your first ad.

No axe to grind just kicking them in the weak spot...its good business. And if you dont think there weak spot is there warranty just re-read these posts.

Same thing here....but would not warranty!! Still love there product but fair is fair...KLIM are you LISTENING!!![/

This about sums it up IMO. Klim are you listning? yes I believe they are and all you peeps defending them will most likely reap the rewards of the squeeky wheels here. I am sure they will change to have a more LIBERAL warranty if they want to keep in this market as a leader.

 

[mtnpull]

This is from the MotorFist web site:

The “lifetime warranty” for outerwear in “warranty speak” generally refers to that products’ "expected life”. If the product is used often, a 3 to 6 year use would be considered a “lifetime”. Most garments will begin to show their age and will not function as they should within this time frame. I guess you could say that outerwear may be “over the hill” in that 3-6 year period. Outerwear can’t last 106 years, but you do and we care about you!
If your jacket “dies”, we will still back you. We will recommend that you buy a new jacket or let your precious item RIP at the nearest Salvation Army. We may even try to persuade you to divorce your attachment to your cherished item. You may have to shed some tears.
If we can’t dissuade you and you would still prefer that we resurrect your worn out crusty item, we will do what we can to make it as functional possible. It may be ugly, but it will be done. A promise is a promise. MotorFist has your back. Even if your item wants to rest 6 feet under and you do not!
We are concerned about YOU and YOUR lifetime. We back you till the end of your life… or 106 years. Whichever comes first!
This warranty covers the product to the original owner against defects in materials and workmanship. If the product ever fails due to a manufacturing or material defect, MotorFist will repair or replace it with like product at our discretion.
This warranty does not cover damage caused by neglect, abuse, accident, improper use or stupid human tricks on your part.
· Burns from (including but not limited to) exhaust pipes, campfires, Roman Candle wars, etc.
· Cuts from (including but not limited to) sharp objects on your sled, toddlers with scissors, domestic disputes, etc.
· Abuse from (including but not limited to) using as an absorbent cloth, using as a strap to tow a sled, using as a hammock, etc.

I hate smoke and mirrors, dishonesty, deception and jealousy.

Let me explain a TRUE lifetime warranty:

My Loomis Steelhead rod has a lifetime warranty. I bought the rod 25 years ago. When my dog chewed it in half I sent it in and they sent me a new rod. (The new updated version) When I slammed that one in my truck door I sent it back and they sent me a new rod. (The new updated version) When I cranked to hard on a 60 pd King and snapped the rod in half I sent it back and they sent me a new rod. (The new updated version) If I melt this one on the exhaust of my sled while trying to recover a bolt from the belly pan I will sent it back and they will sent me a new one. (It will be the new updated version) Never once have they even called me to ask how the rod got broke. Just grab a new one off the shelf, print a shipping label with my address on it and put it in the mail. That’s a TRUE lifetime warranty.

If I buy a MotroFist jacket with a TRUE lifetime warranty and I own it for 27 years and melt the front panel while sucking the BQ sauce out of my Hotdogger I expect to sent it back and if they can’t repair it to work as good as it did the day I bought it, and show no sign of ever being repaired I expect them to grab a new one off the shelf, print a shipping label and put it in the mail.

This warranty is not worth the paper it’s written on. I love the statement “we will do what we can to make it as functional possible” WTH, it won’t be waterproof, and it will look like it was repaired by the guy who lives under the bridge, but what they won’t be doing is sending you new gear. That is NOT a warranty. It may be good customer service, but it’s not a warranty.

Wow, I would never expect a company to warrant anything that was my fault and abuse of the equipment. If it was faulty equipment the company should warrant it. If it is my fault they shouldn't be obligated to. IMO I think it is unfair and dishonest to expect the company to replace items that were abused.

I love this quote of yours "I hate smoke and mirrors, dishonesty, deception and jealousy." Yet it is perfectly ok for you to use dishonesty and deception in warranting you fishing rod.

 

[Insaneboltrounder/sjohns]

I agree... that long post has nothing to do with warranty. Insurance maybe , good will for sure. Warranty... no. If a company wants to fix stuff that someone screwed up they either make a ton off you or will not be around long. sj

 

[Team Buck]

I have been wearing Klim since they first came out. Sent in a pair of bibs that had issues, they repaired and charged me $60. Sent in some gloves that were coming apart and they sent them back and said they couldn't warranty them. Just last week sent my second set of bibs in because multiple seems were separated. They called and said that the "life" of the material was expired and they won't do anything about it. I've got two other pair of gloves that I'm not even gonna bother sending them because I don't want the waist the money on postage just for them to tell me they won't do anything about it. I can understand the guy who only rides ten times a year and his clothes don't come apart. What about us that ride 40+ times a year??? A $400 pair of bibs only lasts us two years and the life is out of the material, that's not a very good lifetime for such an expensive item. It would be nice if Klim would reply to this and clear up all this BS!

 

[xrated]

Why buy Snap-On for the warranty when Craftsmen is the same warranty?

 

[Echohunter]

I've been in the market myself and looked at their site.. it all looks good but the sizing is a no sell for me.. .In Klim I wear a medium tall in their bibs.. .looking at the sizing chart for MF a medium has only a 32 in. inseam. ..around here we'd call'em Chelsea highwaders .. . .I even sent them an email asking about a tall size and got no response.. . .so unless they addressed that I'd be looking elswhere . .

 

[hilinerider]

x2 on that, my pol fact gear came in xlt but finding anyone that makes anything in tall sizes is very frustrating

 

[Spur]

Wow, I would never expect a company to warrant anything that was my fault and abuse of the equipment. If it was faulty equipment the company should warrant it. If it is my fault they shouldn't be obligated to. IMO I think it is unfair and dishonest to expect the company to replace items that were abused.

I love this quote of yours "I hate smoke and mirrors, dishonesty, deception and jealousy." Yet it is perfectly ok for you to use dishonesty and deception in warranting you fishing rod.

Make no mistake about it. Loomis knew exactly how my rod got broke each time and I never expected it to be replaced under warranty. They taught me what a lifetime warranty was.

I got no beef with MotorFist. I only checked out the warranty because common sense tells me there is no way to warranty a product for life that has no chance of lasting for life. A Loomis rod can last a lifetime. So can a lot of other products such as tools, but it's not going to happen with riding clothing.

MotorFist is trying to market their gear as being in the same category as Klim. Fact is as I have stated it is not, and won't be until they get a Gore contract. Chances are this won't happen anytime soon so they attack Klim's warranty (which has always been for the life of the product ) knowing full well by their own admittance that their gear will only last 3 to 6 years. They are marketing their gear as having a lifetime warranty when in fact their warranty states something completely different. I would not expect them to replace or fix my gear if I ruin or abuse it, but per their advertising at anytime during my lifetime it stops keeping out water, or the seams pull out, or the material wears through due to normal wear and tear, I expect it to be repaired to function as it was designed to function when new, this means when they send it back I expect it to be waterproof, and look normal. If this can't happen, I expect it to be replaced with new product. That's what a lifetime warranty does.

Just trying to bring it to everyone's attention that what they advertise is completely different than what the warranty actually states.

As it turns out this whole MotorFist thing is being driven for the wrong reasons. My guess is it will kill its self soon enough.

 

[sw Pub]

Wow ... there's something to this "Klim, Rexburg MotorSports and MotorFist all being from the same area.

Let's add to the list SLP, Boondockers, Action Motor Sports ... and even SnoWest Magazine.

I wonder if the same guys own all of these?

 

[Bryguy]

Great customer service

I was on their site last night and got a phone call from them today. That's a good sign to me. I spoke to Josh for 9 minutes. I'm a smaller guy and it seems that their gear is running very large this year. To make matters worse they are out of mediums until next year. So I'm planning to limp my gear through this year and look again next season. For the big guys out there...it might be worth a call for you