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Hate my polaris.... (sad, I know)

2013 pro, less than 1000m on it. Ridden well but not hard by any means given the lack of winter here in Tahoe for the past 3 years. So needless to say Im pretty pissed when my PTO goes tits up on the one day, (second day) I finally get to go shred. Temp was fine, oil in it, all was well coming bak on the trail after a good day when it pops and dies. Managed to get it to run and get it back on the truck. After all of the updates and service notices and the garbage A arms, glue, drive shaft, Im pretty bummed to have spent so much money on a sled that leaves me hanging on my last few chances at winter I have all year. Yes its under warranty, but thats not the point. My last Polaris grenaded as well. I am a firm believer in quality, I deliver high quality everyday in my business and do so out of honor to God, my family, and my clients. So when Polaris sells me a 13k pile of junk, I start thinking drastically, like how nice the new SD mountain sled 174 w/ T-motion looks. I think the number one quality is reliability, (we can all agree) and Polaris has fallen well short of reasonable. I am hoping someone can throw me some contact information so I can write a professional letter to someone that carry's some weight at Polaris Ind. Nothing bashing, just want a chance to voice my disappointment reasonably. Much help appreciated.

This is the greatest post I have seen on any forum in my life regarding anything. I feel the exact same way, I had a '13 assault.
 
I think we need a therapist

Doesn't it feel like we need a therapist on the forum? Someone people can talk to when their (pick your brand) sled breaks. Maybe this should be a special thread where all who need to "talk to someone" can go?

Issues + solutions = interesting

Issues + whining = ugh...
 
Great idea but it still may not help some.

I've been seeing a therapist quite regularly since '12 about my Catphobia. Hasn't really helped permanently as I still have the reoccurring nightmares. He told me it had nothing to go with my childhood or my love for my mother and every thing to do about my passion for the sport. He figures I need to meditate and try to control my passion.
I try, I really try. Then I go for a ride and it comes out again. Dang.
But, I keep going because he always makes me feel good in the end. A soon as I am heaving and blubbering he calmly brings me down by saying "It's ok to love your Poo, it's ok!! No one will hurt you again".

True or not it makes me feel good and I feel for the peeps with the same affliction. Maybe we could start local support groups on like Fri. nights. Leave weekends for fun with no hate.
 
Wow, I think the problem we face is excepting our american motors as "not Japanese". I grew up thrashing a fuji and laughing at all the blown up cats and doos FOR YEARS! For some reason Polaris seems to have gone backwards in reliability. My 00 600 big block had 8700 miles on the original motor untouched, what did they do better before? Now I hear of all the issues with the newer motors. I think they have come down to the same reliability numbers doo and cat riders have been used to but we are not used to it! Buy a yami is the only real answer for engine reliability, back to the japs! I will stick by my RMK, hope the big pto fix works, and ride it, but a Yami will be the next investment I make!!!
 
Really?? Not one answer....

You freaking knuckleheads, I m not whining, don't need tampons, just a little disappointed. I owned a 900 rebuilt the motor blew it up again sold it for parts, I get it. Im not looking for a sponsorship for kleenex. As far as I see it the motor owes me at least 200 miles. Blowing before 1000 is just bull. Was looking for help not a shoulder to cry on and not one of you kooks pointed me in the right direction. I said I was peeping the DOO. But won't make the jump, cause I believe you need a hard edge in the snow, not some assistance. I just wasted 30 min reading a couple of you arguing, over nonsense, others, not knowing the old saying 'if you don't have anything nice to say"........., (your mothers should be embarrassed!!) and a few empathizing, BUT NOT ONE PIECE CONTACT INFO !!!!!!

Just ridiculous.....
 
You freaking knuckleheads, I m not whining, don't need tampons, just a little disappointed. I owned a 900 rebuilt the motor blew it up again sold it for parts, I get it. Im not looking for a sponsorship for kleenex. As far as I see it the motor owes me at least 200 miles. Blowing before 1000 is just bull. Was looking for help not a shoulder to cry on and not one of you kooks pointed me in the right direction. I said I was peeping the DOO. But won't make the jump, cause I believe you need a hard edge in the snow, not some assistance. I just wasted 30 min reading a couple of you arguing, over nonsense, others, not knowing the old saying 'if you don't have anything nice to say"........., (your mothers should be embarrassed!!) and a few empathizing, BUT NOT ONE PIECE CONTACT INFO !!!!!!

Just ridiculous.....

Go to the Polaris website and follow the "contact us" links. That gets you to a form you can fill out to send to Polaris to ask for assistance.
 
Here is my 2 cents. I have personally owned three of them. I had a 2011 163 I sold with 1000 miles on the clock. Motor mounts 40$ and a pull rope. I had a 2013 just traded in Friday with 2000 miles. Broke drive shaft at 49 miles. Dealer replaced under warranty and have 1951 abused wot landings,stumps,rocks tree branches whatever. 2 ski rubbers 7$ a piece, and one a arm glue separated at 600ish miles. Put a quarter inch bolt in it and rode the piss out of it. Now I am one of the lucky recipients to be able to purchase a 2015 terrain dominator early and have only put 36 miles on it but it feels better yet. I would say that in four years of owning Polaris (came from cat almost 20 years) that this has been the most reliable platform I've been on. I ride 2 to 3 days a week and the guy I ride with rides doo. We have never towed it back but it never runs to 100 percent of its capabilities. We are always messing with the clickers or this or that bla bla bla. I have another buddy that has a 12 pro and had a piston go down at 900 miles but he is new to the sport and didn't know any better.(didn't run race fuel at 5000 foot elevation with slp stage 3 kit his own fault). We ride Colorado or the bighorns almost every weekend. He ran to the black hills that day and didn't know any better. Lesson learned not Polaris fault. Buy what you want enjoy the sport for what it is and have fun. Just my 2 cents.
 
Imma stay on the original topic on this one. You should of approached your dealer and explained you wanted to mod your engine with 'x' mods, and if they installed them would they back you up for a engine warranty claims if something goes wrong. I did this with my truck (lift kit, exhaust and tuning mods,) and they backed me up, because I had them install it all. You installed the mods on your engine, you added non polaris approved mods to your engine and you want them to warranty it?

A good dealer may, and I have been nothing but impressed with some of the things my local dealer will warranty, or try to.

Im surprised anyone even offers warranty on these things seeing what we put them through!
 
I feel your pain, my son bought a 13 pro climb, from the day he's bought it, it has spent more time in the shop than on the sno for 2 seasons now. Blowing belts at 280 each, busted running board ,track stabed ruining trax, sled was in the shop 4 weeks waiting for a new trax, installed a team tied to fix belt issues, drive 1100 km to Revy in Dec, second day out the jackshaft breaks off , destroyed the new tied, destroyed primary clutch and had to rent a xm for 5 more days at 300 per day to complete the vacation, so his sled is forsale and goin to the yellow side for a new xm.
He doesn't wanna ride the brp but he's gonna swallow his pride and buy one

Since this post, my son dropped a skirt of a piston and was replaced by a brand new complete engine, another 3 weeks in the shop. This sled has been at the vet more than it has been on the snow.
iv thought about calling cat directly and asking them to look up the serial number and look up all the work orders applied to this sled and ask them to write it of as a lemon and give him a new one.
only thing not replaced is the ssuspension, everything eelse is new.
 
Since this post, my son dropped a skirt of a piston and was replaced by a brand new complete engine, another 3 weeks in the shop. This sled has been at the vet more than it has been on the snow.
iv thought about calling cat directly and asking them to look up the serial number and look up all the work orders applied to this sled and ask them to write it of as a lemon and give him a new one.
only thing not replaced is the ssuspension, everything eelse is new.


I ran into a guy in the backcountry changing a belt on his 1100t and said he had a crazy amount of problems with it. He claimed he was in the process of getting a brand new M8 from cat... Take that for what it is, good luck.
 
polaris

Really like Polaris, just seen way to many motors issues. Bottom line is reliability, anyone that knows how to sled can take any new sled where they need to, some just work harder than others. What it comes down to is money and for 12-13k I want a sled that last more than 2k miles and keeps me riden when snow flys. Not to mention the power plant lags on the Polaris I'll stick with cat for now.
 
Really like Polaris, just seen way to many motors issues. Bottom line is reliability, anyone that knows how to sled can take any new sled where they need to, some just work harder than others. What it comes down to is money and for 12-13k I want a sled that last more than 2k miles and keeps me riden when snow flys. Not to mention the power plant lags on the Polaris I'll stick with cat for now.
In our group, Cat drivelines have ruined more rides in the past few years than Polaris engines by 3:1. So I wouldn't be too high on the reliability horse.
 
diamond drive

In our group, Cat drivelines have ruined more rides in the past few years than Polaris engines by 3:1. So I wouldn't be too high on the reliability horse.

Have read plenty about this, but have yet to see one fail in field, and they did away with it , so like stated, like Polaris but cat for now. The 800 motor has been a POS from day one! P.S over 9k on old m7 never seen a Polaris even close to that!!
 
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Have read plenty about this, but have yet to see one fail in field, and they did away with it , so like stated, like Polaris but cat for now. The 800 motor has been a POS from day one! P.S over 9k on old m7 never seen a Polaris even close to that!!
Did away with what? I'm talking Cat drivelines in general....I have seen broken DD's, broken primary spiders, broken jack shafts, secondary clutches that pack up in a variety of manners. They just don't seem to have quality clutches and drive systems right from mid 2000's to current. I have seen Polaris 700's with high mileage like that....I would argue that the Polaris 700's were one of the most reliable sled motors (with respectable performance) for the better part of a decade.
 
From my experience the pro is the best handling extreme condition sled, but they are basically a one and done sled, what I mean is if your lucky enough to get a full year out of one, you better be updating. For some guys it's worth it not for me, I'd rather ride something that gonna last a while and make me a better rider. Have yet to see any pro go where any of the other three won't go
 
From my experience the pro is the best handling extreme condition sled, but they are basically a one and done sled, what I mean is if your lucky enough to get a full year out of one, you better be updating. For some guys it's worth it not for me, I'd rather ride something that gonna last a while and make me a better rider. Have yet to see any pro go where any of the other three won't go


Cant imagine how I got 2 full years out of one and will be going for a 3rd:face-icon-small-con... Funny thing is this is my first Polaris and its required less working on in the off season to get it ready for the next than any other brand I've had and ZERO work during the season.

But at least you feel like your becoming a better rider riding a chassis that isn't as good,,, imagine the possibilities if you ever graduate:face-icon-small-sho
 
From my experience the pro is the best handling extreme condition sled, but they are basically a one and done sled, what I mean is if your lucky enough to get a full year out of one, you better be updating. For some guys it's worth it not for me, I'd rather ride something that gonna last a while and make me a better rider. Have yet to see any pro go where any of the other three won't go

That is true but on a Pro you get there with less effort and less trouble. Hell you can take and old Edge or Mtn. Cat most the places you can get on all the new sleds. You just have to work harder and be a much better rider to get there.

The Pro makes you a better rider. Not better on a Scud or a Cat. Better when you are on a Pro.

I got 2 years out of my 13' motor. 1300 miles and I did a Mtn. Tek top end 2 rides ago. I would not trade the handling for any of the others. I like riding my a$$ off all day and being able to ride the next day too.
 
From my experience the pro is the best handling extreme condition sled, but they are basically a one and done sled, what I mean is if your lucky enough to get a full year out of one, you better be updating. For some guys it's worth it not for me, I'd rather ride something that gonna last a while and make me a better rider. Have yet to see any pro go where any of the other three won't go

Whaaaaatever. My 2011 is well in to its 4rth season on the factory everything, and I don't take it easy on it. Since they haven't changed too much....I think I'll spend $1000, put pistons in it, better running boards, maybe a new belt and keep riding it.
 
You freaking knuckleheads, I m not whining, don't need tampons, just a little disappointed. I owned a 900 rebuilt the motor blew it up again sold it for parts, I get it. Im not looking for a sponsorship for kleenex. As far as I see it the motor owes me at least 200 miles. Blowing before 1000 is just bull. Was looking for help not a shoulder to cry on and not one of you kooks pointed me in the right direction. I said I was peeping the DOO. But won't make the jump, cause I believe you need a hard edge in the snow, not some assistance. I just wasted 30 min reading a couple of you arguing, over nonsense, others, not knowing the old saying 'if you don't have anything nice to say"........., (your mothers should be embarrassed!!) and a few empathizing, BUT NOT ONE PIECE CONTACT INFO !!!!!!

Just ridiculous.....
Fair enough....I think the reason for the **** storm (which I have totally contributed to), is that this is the number 1 most beaten to death topic on all of Snowest.

I would contact your dealer and ask for the phone number/address/email of the customer service department, and just run it up the pole. If the dealer doesn't have that, phone another one.

Or if you just Google "Polaris Industries Customer Service" it will come up with some pages, including this one that has a phone #...no idea if correct or not;

http://gethuman.com/phone-number/Polaris/

Personally, I have no idea how one couldn't find that but manages to find this forum....but whatever.
 
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