Guys, you’ll see I’m new to this forum. I’m not a hater/basher. I’m very interested in this new Patriot 850, and want it to succeed in the worst way! I do ride a 2017 doo 850 with 2700 flawless miles, so I’m not lamenting a poor design, just out riding! I’m an R&D engineer that has been working 35 years, and I live in Minnesota, just 10 miles from Polaris’ snowmobile R&D center in Wyoming MN. I want Poo (and Cat) which are Minnesota companies to succeed. And I’d love to find a reason to justify throwing down better than $13k on an Assault 850, but I can’t for the following reason: Polaris R&D leadership has not invested in R&D excellence programs there. From what I know, they are not a strong system thinking company. As a general rule, Mechanical engineers don’t talk to Electrical engineers, etc. Systems and Reliability engineering is a weak practice at best. There are obviously very talented engineers that work at Polaris, but they also need continuing education on engineering best practice, standard engineering practice, etc. From what I know for example, tolerance analysis using Monte Carlo doesn’t happen....Really? No wonder press/friction fit (horrible and non-robust design engineering) crank bearings are “walking” into the crank webs. Duh. The fix for this will take a whole year at best. Then, on the manufacturing side, they don’t know how much sealer to put on the engine halves? Come on Polaris. In contrast, and the main reason I buy skidoo with my hard earned money, is that they have had Six Sigma/Design for Six Sigma design and ops excellence there since the late 90’s when the first real sled of theirs to enjoy the benefits of such engineering, the sled that changed it all, the 2003 REV MXZX 800. Then, Doos innovation leadership, where most follow (REV, e-tec, R-motion, Linq, Shot, handwarmers that work, 850, quick adjust riser, etc.). Anyway, there are many aspect of these design excellence initiatives that aren’t mentioned (doing good “voice of customer”, concept engineering, design capability, robust design, design for manufacturability & assembly and control to name a few). And skidoo isn’t bullet proof because of this, but it’s the culture of continuous design excellence improvement (that is absent at Poo) that is the real issue at Polaris. Until then, you’ll continue to have ATV’s catching on fire, engine problems across the line, “reliability kits”, etc.
I also notice that from reading the service contract, you guys are only obligated to get repairs up to the MSRP of your sled. So, lets assume an engine is about $3.5-4k plus labor. You essentially are entitled to 2, maybe 3 engines at most. But if there is no known, long term fix at Poo for the 850 Patriot, you’ll just keep blowing engines.. I hope Polaris will come out of this ok. But this will take a lot of “withdrawals” from the trust accounts of their loyalists, let alone their warranty account. Then, maybe then, if they survive, Polaris management will start design excellence programs...