Team 2 Powersports ????????

[rmkboxer]

Just to clear it up I was refering to Tom of 509 making it right. Not Team 2

I think tom has to much on his plate, and he does need more communication and let people know right awaywhen there is issues. but he is a good guy and makes it good in the end. it would save him other product.. last year tom was on here and team2 wasn't paying him for his product.

 

[Howler]

A buddy of mine ordered boots from them. Specified the size, wrong size sent, sent them back for propper size, and was sent back the same size again. Went round and round with them for months. Finally told them to stick it after calling Klim and reporting the service. Won't be buying from them. Sorry.

 

[shortstop20]

whats the difference between 509 and team2
?

nothing. it takes a thread to get **** rolling from both companies

As usual your information is based on nothing but things that you have read and heard. Come back when you first hand experience with the subject at hand.

 

[SRXSRULE]

Jan 19th......22 days after I placed my order and they charged my credit card, my Klim pants still had not been shipped....BUT!! "There going out today". Wrong, cancel my order and refund my card.

This company is Joke!!! Buyer beware. Eric

 

[Headrush]

TTT

People need to be aware not to use bad vendors!

 

[bikerjustin]

I keep it really simple and just walk into my local store, pick out what I want, pay for it, then leave. Easy. Always get what I want, when I want. So what if I pay a few bucks more. A hassle free transaction is worth a few bucks.

 

[Mafesto]

One of the problems is that some people get into a snowmobile related sideline (usually parts, garments & accys) so they can write off much of their snowmobile habit as business expenses.
This is financially smart, but the business ends up being ran half-azzed.

 

[AbnRangerM7]

I'll keep my opinion about Team 2 to myself and put out the facts of my ordeal.
Ordered Boss seat on 17 September and had $50 deposit charged to card. Told it would take 6-8 weeks for delivery.
29 October they called and said seat was done and they needed rest of money so it could be shipped direct. Team 2 charged me for rest of seat on same day.
4 Dec. (no seat) Asked for update and was told seat should be ready any day now, just awaiting word from Boss.
17 Dec Team 2 said it had shipped directly to them, should have it out to me in a week.
23 Dec. (no seat) asked for another update.
3 Jan. I am told that unfortunately the computer is showing my seat is still in production.
5 Jan. I am told that it is shown as seat completed on 2 Dec and that they would call Boss to see what was up and let me know by the end of the day. (no call, no seat) I tried to call Team 2, left message, sent email and no reply.
19 Jan. Finally reached team 2 and they still had no answer for seat. I asked for my money back and finally got return receipts today! (Thank God)
Decide for yourself. I know that this was the first and last order for me with Team 2.

Lastly; thank you to Justin from Code Red for helping me find a seat!!

 

[DVarmit]

I'll keep my opinion about Team 2 to myself and put out the facts of my ordeal.
Ordered Boss seat on 17 September and had $50 deposit charged to card. Told it would take 6-8 weeks for delivery.
29 October they called and said seat was done and they needed rest of money so it could be shipped direct. Team 2 charged me for rest of seat on same day.
4 Dec. (no seat) Asked for update and was told seat should be ready any day now, just awaiting word from Boss.
17 Dec Team 2 said it had shipped directly to them, should have it out to me in a week.
23 Dec. (no seat) asked for another update.
3 Jan. I am told that unfortunately the computer is showing my seat is still in production.
5 Jan. I am told that it is shown as seat completed on 2 Dec and that they would call Boss to see what was up and let me know by the end of the day. (no call, no seat) I tried to call Team 2, left message, sent email and no reply.
19 Jan. Finally reached team 2 and they still had no answer for seat. I asked for my money back and finally got return receipts today! (Thank God)
Decide for yourself. I know that this was the first and last order for me with Team 2.

Lastly; thank you to Justin from Code Red for helping me find a seat!!

That is about exactly how it went with my carbides.. Ordered, called and said they were shipped, still didn't get them, called no answer, called no answer, filed paypal dispute, got a return call and eventually my money back.

 

[SNOW JW]

Ranger glad I could help you find a seat did First Place parts or Randy at Go Big hook you up???

 

[SRXSRULE]

TTT.....lets get the word out about this company. Make a post about it in the general section of any other snowmobile sites you visit. The sooner they are out of buisness the better. Eric

 

[airmanf]

I'll keep my opinion about Team 2 to myself and put out the facts of my ordeal.
Ordered Boss seat on 17 September and had $50 deposit charged to card. Told it would take 6-8 weeks for delivery.
29 October they called and said seat was done and they needed rest of money so it could be shipped direct. Team 2 charged me for rest of seat on same day.
4 Dec. (no seat) Asked for update and was told seat should be ready any day now, just awaiting word from Boss.
17 Dec Team 2 said it had shipped directly to them, should have it out to me in a week.
23 Dec. (no seat) asked for another update.
3 Jan. I am told that unfortunately the computer is showing my seat is still in production.
5 Jan. I am told that it is shown as seat completed on 2 Dec and that they would call Boss to see what was up and let me know by the end of the day. (no call, no seat) I tried to call Team 2, left message, sent email and no reply.
19 Jan. Finally reached team 2 and they still had no answer for seat. I asked for my money back and finally got return receipts today! (Thank God)
Decide for yourself. I know that this was the first and last order for me with Team 2.

Lastly; thank you to Justin from Code Red for helping me find a seat!!

That pretty much describes the same thing I went through except my order was for a silencer. I ended up finding it cheaper at a local shop.

 

[AbnRangerM7]

Snow JW, Randy is out of seats but First Place has some in stock. Thanks again.

 

[JJFlash]

My lone purchase sucked as well. Here's some communications from the deal:

Dave,

We can do $600.00 shipped for 2 sets. If you do find them at places like xtreme-sledparts.com or anywhere else, make sure you look and see for yourself that these companies do not include free shipping. We do and we ship via second day air for free. Let me know if you have any questions!

Brandon

I placed an order on Sunday October 19th.....Second day air would put them into my hands on Wednesday 10/22, right??

Then, on 10/24 (after a couple of PMs asking about the status of my order) I get this:

David,

Everything has shipped except for the ski bottoms. Those will be in between now and tuesday. There is no extra shipping charge for splitting the shipments. Your UPS.com tracking number on the parts that shipped is:
1Z 028 478 03 3016 905 1

Please let me know if you have any questions?

Between now and Tuesday???? Try a WEEK from Tuesday.....So much for 2nd day air....Wouldn't have been quite so bad if they didn't badmouth other vendors in their sales pitch.

 

[snopropanther]

As usual your information is based on nothing but things that you have read and heard. Come back when you first hand experience with the subject at hand.

so reading and hearing is not allowed? guess you better shut all the forums down cause people state their dealings with a company but then if your not supposed to read them and clearly see that the customer service sucks then why buy?

theres a few companies that have good customer service and some that suck. theres also some companies that think its awesome to pretty well bone you on shipping when you live in canada when its not much more to send here then to anywhere else. that company is a sponsor on here also.

 

[Vboost]

I bought some SLP Powder Pro ski saddles and loops, good prices and communication received in about 5 days.. It sounds like I got lucky but you take a chance every time you order something on the net.. After reading this thread I don't think I would order anything from him again..

 

[SRXSRULE]

back TTT. Eric

 

[priest lake rmk]

nothing. it takes a thread to get **** rolling from both companies


Has anyone ever tried to get ahold of Smith,Scott, Oakley,Spy if they have an issue? I bet if you did you never were able to talk to a human. Tom @ 509 always trys to make it right. I challange anyone to say different. He gets his balls busted because he is on the forums and people know that he is. Where is Scott, HMK,etc? Think about it.

 

[PUNISHER]

I keep it really simple and just walk into my local store, pick out what I want, pay for it, then leave. Easy. Always get what I want, when I want. So what if I pay a few bucks more. A hassle free transaction is worth a few bucks.

I agree....here is their site for excellent customer service and an owner that appreciates our business.

www.helmetoutletusa.com