Team 2 Powersports ????????

[SRXSRULE]

Team2........So where are my Klim Pants I ordered 3 weeks ago? You had no problem charging my credit card the same day I placed the order but for some reason sure cant get the product to me.

It doesnt matter what excuse you come up with, I will never buy from you again and will keep the post up all winter so noone else has to get screwed by your great service. Eric

 

[Mafesto]

I have never dealt with Team2, so I have nothing to comment on there.

I have dealt with the people at First Place Parts. firstplaceparts.com
1-They advertise here, so they support our forum habit/addiction
2-They indeed have a legit store. It is in one of the malls in Aberdeen SD.
3-They have alot of what they sell in stock.
4-I have no doubt that they WILL indeed be there tommorrow, next month, next year etc

I've sent friends there who have purchased Klim, Tekvest & so forth with no complaints from them either.


If you try someone you are unsure of, just because of price, you are setting yourself up to an extent.

It is a bad thing to pay too much, it is a far worse thing to pay too little.
You just might get what you pay for.

 

[shortstop20]

Last winter I bought a set of Powder Pro's from team 2. Skis were exactly as they were supposed to be. Wrong carbides though. I had a trip coming up so I called him up, said I'd keep these carbides for my trip but he needed to give me a deal on the correct set, he did, no problems there. Problem is when he shipped them they were the wrong ones(AGAIN). So I call him back and after a couple weeks I finally get the correct carbides. I insisted he reimburse me for the shipping that I had to pay to send the skis back. He said he would, surprise, surprise the money wasn't with the carbides. After a month he sent me the money.

I'll buy my stuff somewhere else, like First Place Parts as they have went out of their way to help me even when they didn't have what I needed.

 

[Adrenaline Revolution]

Feel free to stop in to our barnyard operation in a townhome anytime you are in the area...We have plenty of Klim gear in stock. As far as the responses over the past week, we have been at the Eagle River Snowmobile Derby all week.
FYI, Klim does not setup dealers without a RETAIL location.
FYI, Neither does WPS.

Our phones are run through our computers and yes, they suck a** at times and unfortunately, that is the way it is sometimes. 99.9% of the time you send an email or a pm, we respond very fast as we are always on and sometimes it can be the best way to get through.

So if YOU are gone at a trade show or playing somewhere then there is absolutely no one minding the store for all that time?
World class right there fella.

Sounds to me like a simple reply or call back would help get a lot of this unwanted negative advertisement taken care of.

If your phones aren't reliable then CHANGE YOUR FRIGGEN CARRIER.
CAN YOU HEAR ME NOW?

your company will be a home for crickets soon with the way you handle your customers concerns.

How can you charge a credit card and then just disappear for weeks or months on end without shipping the goods and not expect to be flamed.

I would never do business with a company like yours.
Boss seats treats there customers like this but at least they have a product that most everybody wants.

The stuff you peddle can be found anywhere and I would go to a more reputable place like www.gobigparts.com and deal with Randy who ALWAYS answers the phone.

You're actually belittling your customers and future customers for your own shortcomings??

See ya.......Chirp Chirp.....

 

[SRXSRULE]

Klim is the same price everywhere so I went with the buisness that I thought would get it to me before my new years trip. I order a "In Stock" item on the 28th needing it by the 31st. I figured 3 days was no problem to ship from WI to IA. WRONG!!!!

When I placed my order, He was advertising on snowest, I no longer see his adds.

Once I get my money back I will order from firstplaceparts. Eric

 

[Blu Du]

i ordered twice both times i got order next day.

 

[dan8485]

Klim will set up anyone and you know it!!!! They have no desire to protect there dealers in any way!!! Thats a different story in itself........

Good luck to you in your adventures as I'm sure we will not have to hear from you for much longer. There is a real market for performance shops here in the upper midwest and with a little customer service you would have had the market licked!!!! Unfortunately with terrible customer service and a total disreguard for your customers you will lose it all.

Oh and lets see pics of this storefront that you have????

DW

 

[red99powerstroke]

Ever heard of call forwarding?

Randy at www.gobigparts.com you could never go wrong! Awesome guy to deal with! Great customer service. Why cannot everyone be like Randy?

 

[airmanf]

Feel free to stop in to our barnyard operation in a townhome anytime you are in the area...We have plenty of Klim gear in stock. As far as the responses over the past week, we have been at the Eagle River Snowmobile Derby all week.

Our phones are run through our computers and yes, they suck a** at times and unfortunately, that is the way it is sometimes. 99.9% of the time you send an email or a pm, we respond very fast as we are always on and sometimes it can be the best way to get through.

So where have you been for the previous three months? It seems that your phones work whenever an order is placed, but as soon as someone tries to get a hold of you concerning a purchase you either answer and give them the runaround to put them off for another week or you tell them you'll check into it and never return the call or use the excuse that your phones are down. It's time to get a new phone server if it has been a problem for this many months. Why don't you return emails? And you are also very quick to charge peoples credit cards. Most legitemit companies will wait until an order is shipped to charge a customer.

Instead of waiting to be called out maybe next time you leave town for an extended amount of time you should inform your waiting customers. I think it's time to rethink your customer service methods. I'm sure the local community college offers some sort of buisness classes.

 

[DVarmit]

Ever heard of call forwarding?

Randy at www.gobigparts.com you could never go wrong! Awesome guy to deal with! Great customer service. Why cannot everyone be like Randy?

I have dealt with them as well and give them two thumbs up!

 

[Headrush]

So if YOU are gone at a trade show or playing somewhere then there is absolutely no one minding the store for all that time?
World class right there fella.

Sounds to me like a simple reply or call back would help get a lot of this unwanted negative advertisement taken care of.

If your phones aren't reliable then CHANGE YOUR FRIGGEN CARRIER.
CAN YOU HEAR ME NOW?

your company will be a home for crickets soon with the way you handle your customers concerns.

How can you charge a credit card and then just disappear for weeks or months on end without shipping the goods and not expect to be flamed.

I would never do business with a company like yours.
Boss seats treats there customers like this but at least they have a product that most everybody wants.

The stuff you peddle can be found anywhere and I would go to a more reputable place like www.gobigparts.com and deal with Randy who ALWAYS answers the phone.

You're actually belittling your customers and future customers for your own shortcomings??

See ya.......Chirp Chirp.....

Spot on.

 

[Wheel House Motorsports]

shop elsewhere, prices are good, but when i ordered a belt it was supposed to arrive in a week, i called to check on it, oh yeah its backordered, hmmm right, then i got it in a week. sorta like they forget whats going on.

also had them drop ship me a throttle cable from WPS, that worked right on no problem, just sometimes nice to KNOW that things are backordered when you order them. cuz i dont ride with only 1 belt, lucky for me i had a haggered one around so i didnt miss any riding cuz of it.

 

[snopropanther]

whats the difference between 509 and team2
?

nothing. it takes a thread to get **** rolling from both companies

 

[Adrenaline Revolution]

whats the difference between 509 and team2
nothing. it takes a thread to get **** rolling from both companies

Have you ever ordered anything from either one?

Personally I have never had to wait for anything from Tom at 509.
He answers his phone, E-mails and PM's faster than most of my friends.

You shouldn't bash a good guy without reason there snopropanties.
Most guys would agree with me about Tom.
I believe he had an issue with his BlueRay offering and explained it completely.
Totally out of his hands and then refunded all who wanted it.

Team 2 tends to lie about availability and then hides from their customers for weeks on end.

 

[snopropanther]

Have you ever ordered anything from either one?

Personally I have never had to wait for anything from Tom at 509.
He answers his phone, E-mails and PM's faster than most of my friends.

You shouldn't bash a good guy without reason there snopropanties.
Most guys would agree with me about Tom.
I believe he had an issue with his BlueRay offering and explained it completely.
Totally out of his hands and then refunded all who wanted it.

Team 2 tends to lie about availability and then hides from their customers for weeks on end.

nope havent ordered but it seems weekly there is a post about either asking where there stuff is.

 

[Blu Du]

actually i should of ordered my 509's from team2. i wouldn't of had to wait for tom to get done snowmobiling for 2 weeks.

 

[airmanf]

nope havent ordered but it seems weekly there is a post about either asking where there stuff is.

At least he makes it right for anyone that feels like they have been wronged.

 

[rmkboxer]

At least he makes it right for anyone that feels like they have been wronged.

I laugh at all the people that complain about team2, but people say he makes it right. what I do not understand is there is other people on here who have been on here way longer who people have never complained about and they are not getting the orders. I have dealt with oregon800polaris for years. no complaints. If you want service and not have to come on here and complain about the service you got try him out you won't regret it

 

[airmanf]

I laugh at all the people that complain about team2, but people say he makes it right. what I do not understand is there is other people on here who have been on here way longer who people have never complained about and they are not getting the orders. I have dealt with oregon800polaris for years. no complaints. If you want service and not have to come on here and complain about the service you got try him out you won't regret it

Just to clear it up I was refering to Tom of 509 making it right. Not Team 2

 

[Midge907]

I laugh at all the people that complain about team2, but people say he makes it right. what I do not understand is there is other people on here who have been on here way longer who people have never complained about and they are not getting the orders. I have dealt with oregon800polaris for years. no complaints. If you want service and not have to come on here and complain about the service you got try him out you won't regret it

Ditto, oregon800polaris is great to work with for good prices, and excellent customer service. I almost bought shocks from team2 back in October, I sure am glad I decided to go with Carls as they had excellent service also.