I'm sorry but I have to call Bulls#$t here.... I've been a customer of Vickery for the last 10 years, bought 6 bikes, 3 sleds,1 ATV, and one Rhino. I have never had anything but excellent service from EVERY department. Brent Miller is one of the best, and I've known Bill and Chuck for just as long so when I read that "they" mislead you on damage I don't buy it... I also went in and looked at the sled and I'm sorry to say but scratches in the plastic are normal and aren't considered damage, especially major.
I could be lying though right... here's my story...
10 years ago I was looking for a bike, I had a budget and called every dealer in town. Vickery was the ONLY dealer that said not to come in. In short, I wasted my day visiting the other dealers that lied to me. On the way home I dropped by Vickery, it was a slow day, I spoke to a sales guy, told him my budget, he confirmed that there was nothing and then took the next 90 minutes to educate me on what I was looking for, the differences, etc. Not once did he try to "sell" me. A few days later I went back and bought a bike a few hundred over budget.
Over the next month I had some issues, kept in contact with them, they checked the bike out that day, offered to ride with me, and ended up offering to take the bike back and get me something else... and the sales guy was Brent Miller. That's also why I know Bill and Chuck.
So does Vickery have one bad apple... maybe, maybe he had a bad day, or maybe he's not a sled guy. Bash a store, it's reputation, and staff that have always been fair and honest with me and everyone I know.... uh uh, not going to fly.
No offense but if you have so many "conditions" you should grab whatever you find that meets your standards because on here you seem slightly unreasonable which would fit the information I've gotten. Oh, I should also add that the sled you were looking at has a lot of after market extras... so there's some proof that I did see it.