Let's Recap,
Randy had a problem, voiced it on the forums. I responded tried to clear some smoke and help make sense of the timeline and bill. Then I invited Randy to our store to sit down as men face to face. He came in and asked to trade his old mod sled for an extended warranty, a few gallons of oil, and maybe another accy that I can't remember now. The value of his request was $1100.00 and we agreed to give it to him in trade for the old sled.
After trying to extend his warranty we found out that since he is the 2nd owner the only warranty offered to him was not what he wanted. I agreed with him that the warranty they offered him was not worth trading in his old sled for.
I then offered him the $1100 in store credit (mind you at this time randy was asking $1500 for the sled on the forums) Randy asked me to sweeten the deal due to the hassles he had encountered at our dealership (having to pay for bent bars and taking longer than it should have) he suggested $1500.00. I took that into consideration and agreed to $1500 in store credit.
After we came to this agreement he called back and said since he was un-able to get a warranty that made sense to him he would rather have cash for the holidays. I offered him the original $1100 cash and that wasnt enough, he wanted me as a dealer to give him $1500 cash. I explained that I need to sell it for a profit if I want to keep the doors open.
He then comes on here and says all I would do is "lowball him" at that point I figured I should let the high school drama bullchit go.
But no he felt compelled to come on here on Christmas day and stir the turd one more time.
THIS IS THE END!! Randy, you strike me as a generally miserable person that no matter what I do, you will not be happy. So I am choosing to not WASTE MY TIME any longer trying to please the un-pleaseable, and focus my efforts on continuing to satisfy the reasonable customers who can be pleased by good customer service.
Crickets will be all you hear from me from here on out Randy. Let us know how big of a "joke" the next dealer is when they decide not to kiss your *** and bend over because they "owe you something".