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DYNAMO JOE - my response time....explanation.

Dynamo^Joe

Well-known member
Lifetime Membership
Premium Member
Hello, on this weekend past I was flooded with so many emails and the phone rings off the hook here. Even when I clear my messages, when someone calls me, as an example I have had 6 people leave messages in the 10 minutes someone is talking to me.

Regarding all the emails, some people have asked me a lot of questions about the kits and some just leave their address/pay details and want a kit, but I answer every question fully, I want you to be an informed customer and get that "good fuzzy feeling" about the kit will work great and that I will help if there is ever trouble.

I have hired someone here now to help pack kits and do the paperwork so I can just correspond with customers and potential customers, its a big step for me, I never thought I would be this busy, I am not ready for it.

I am trying to answer everyone so I hope you can be patient for an answer from me, i am trying hard being only one man show with a helper.

The kits you ask about are working super excellent and I think the xp kits are going to be my best ever - I have no doubt that the help from my "testing tuner buddies" with fearless ability to run the sled harder than many people have helped me calibrate the kit, raising the bar on all clutch kits, I am so confident it will be worth the wait to get one.

I humbly apologize for the delay to answer but every minute is spent responding at Northern Catalyst to curious customers.

Please be patient with me, I will reply to all mails/phones that I get.

with warm greetings
Joey Imhoff
 
Keep up the good work Joe!

Your past customers know you make a great product and provide top notch service, and your future customers will learn that also.
 
Any wait that you may have with DJ or his products is well worth it...

DJ's kit is HANDS DOWN the absolute best clutch kit I have ever owned!!

DJ is THE MAN! Very detailed in his work with sound engineering behind everthing he sells.

Keep up the good work Joey!
 
I e-mailed Joe on Jan. 12 and on the 15th he called to tell me he was responding to my e-mail. He sounded extremely busy but took the time to answer my questions and was very pleasant to talk to. Next day I contacted him back and the deal was completed. I should be recieving the kit in a couple days. Firtst rate customer service so far! Thanks Joe.
 
I'm a first time customer, called and left a message and got a call back the next day. I feel like a kid waiting for xmas day to get here.....:D

thanks Joey, looking forward to getting my kit.
 
Joe was great!! Left him a message 2 days ago.. Got back with me today.. I know he is real busy and can't wait to get his new kit installed.. Had one in in my 05 and it was kick ***!!!
 
Great kits!

I bought one of DJ kits this fall, after thinking about it since last year. Wow, what a difference it made in my sled! Joe is top of the line in my opinion.
 
Joe, thanks for taking the time to talk to us on the phone the other day. Can you tell me how the primary is working with your clutch kit. Does the belt make it farther up the primary than with the stock clutching ? Just curious
 
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