So here's the deal... Iv worked as a salesman and a sales mngr at very lrg dealers.( they will remain nameless) The way the "advertised" price cars work is as follows.
1. The sale price...eg $20.999
2.factory rebate...$5000
3. military discount...$500
4.Dealer finance company(ford,dodge,chev ect...)$1500
5.Final sales price...$13.999 + T&L(tax and license)
In order to purchase the vehicle at said price you must finance to get the finance rebate, otherwise the price is $15.499.
IMO the salesman probably made a mistake on verbally quoting the sales price
before determining if you wanted to finance or pay cash.
In closing the salesman is a "yes" man. When you ask for something his job is to say yes. The sales manager however is the guy who says no. His job is to get the most money for the product.
1. The sale price...eg $20.999
2.factory rebate...$5000
3. military discount...$500
4.Dealer finance company(ford,dodge,chev ect...)$1500
5.Final sales price...$13.999 + T&L(tax and license)
In order to purchase the vehicle at said price you must finance to get the finance rebate, otherwise the price is $15.499.
IMO the salesman probably made a mistake on verbally quoting the sales price
before determining if you wanted to finance or pay cash.
In closing the salesman is a "yes" man. When you ask for something his job is to say yes. The sales manager however is the guy who says no. His job is to get the most money for the product.
S
Snow Fox
Guest
So here's the deal... Iv worked as a salesman and a sales mngr at very lrg dealers.( they will remain nameless) The way the "advertised" price cars work is as follows.
1. The sale price...eg $20.999
2.factory rebate...$5000
3. military discount...$500
4.Dealer finance company(ford,dodge,chev ect...)$1500
5.Final sales price...$13.999 + T&L(tax and license)
In order to purchase the vehicle at said price you must finance to get the finance rebate, otherwise the price is $15.499.
IMO the salesman probably made a mistake on verbally quoting the sales price
before determining if you wanted to finance or pay cash.
In closing the salesman is a "yes" man. When you ask for something his job is to say yes. The sales manager however is the guy who says no. His job is to get the most money for the product.
Thanks for your insight, but the problem is the way it was advertised. The vehicle we were looking at and others had orange flyers hanging off the rear view mirror. The flyer had the original list price, it then said discount $9000.00 and it then said sale price and had that price posted. No where did the flyers state rebate, etc. Anyone that would come on the lot would look at these sale prices and think that for cash, credit, financing whatever that would be the price period. Under CO state law with Fraud Effecting Sales it states that:
A person commits a class 2 misdemeanor if in the course of business, he knowingly makes a false or misleading statement in any advertisement addressed to the public or to a substantial segement therof for the purpose of promoting the purchase or sale of propery or services.
Simply put the way the dealership is advertising is misleading. They could simply say Best price with rebates underneath the sale price and be legal, but they are not because it is bait and switch tactics that they are using through the advertising to get sales. There are also advertising rules through the Auto Industry Division of the Dept of Revenue that they are violating as well. I can't believe that this dealership and I am sure others are practicing such poor business ethics.
As far as the dealership goes, if they are worth a sh!t they should have stood by their mistake with the price they quoted me. I will make sure they lose far more money by losing prospective customers than what they would have lost by their mistake with me.
In answer to your question "are they all crooks?", pretty much, that why I could never make a good car salesman, I have a concience.
We tried emailing and faxing car dealerships what we wanted for model, options, and certain colors. Told them in writing that if they don't have exact car, please email their closest matching car. Then told them that we are contacting other dealerships in the state and will make a decision in 1 week. About 60% responded, some called but got a no hassle, best deal. Saved about 2,500 dollars (10%) by doing this over local ahole dealer and didn't take much work. Called dealership with best deal and told them if it was still honored. Told them we would come down tomorrow morning. Walked into dealership and 40 minutes later, left with vehicle. Painless and actually fun. Didn't waste a day haggling and actually saved more than I thought I could.
ANSWER:
We all love to b*tch & moan about sh*tty service & treatment.
BUT
We always seem to buy from those places because we "got a better deal"
How f*ckin stupid are we?
There are great dealers & great salespeople out there, but we toss them under the bus just to save a few bucks.
You need to find a friend in the business, or make a friend in the business.
Develope a 2 way trusting relationship, give him all of your business.
Don't worry about the price. Trust is the key word here.
It is bad to pay too much for an item, it is far worse to pay too little.
Let me add one more thing.
I will only buy from the smaller dealerships that actually let the salesperson make the deal.
I will not put up with any of this "let me take your offer to my manager" shenanigans.
If my salesperson cannot make the deal, he's nothing more than a greeter.
The industry was built off the backbone of small dealers.
Now they are a dieing breed being pushed aside by the azzhole, sh*tty service, don't remember your face megastores.
I will only buy from the smaller dealerships that actually let the salesperson make the deal.
I will not put up with any of this "let me take your offer to my manager" shenanigans.
If my salesperson cannot make the deal, he's nothing more than a greeter.
The industry was built off the backbone of small dealers.
Now they are a dieing breed being pushed aside by the azzhole, sh*tty service, don't remember your face megastores.
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we got a dealer in town that when you walk in the door it's just like you walked in to a doctors office. go up to the secreaty and give her your whole lifes information. then she say take a seat and i will call the next available sales person. fawk that ****. they are all crooks though, why not give your best price right off the bat. when i give a customer a price on a septic and a basment i don't give an inflated price and call the customer 3 times a week for three months trying to lower my price. i just dread buying a new vehicle and the best day to shop for one is always on sundays LOL
That is why everything I buy, I try to by local from a smaller retailer.... Chasing the almighty dollar just ends up costing you more....
S
Snow Fox
Guest
On Thursday I started calling around to smaller dealerships in WY. I contacted one where I used to live and spoke to a salesperson. I told the person what I am looking for and she told me she would see what she could do. On Friday morning the salesperson called me back and informed me that she found a vehicle though it had more options than what we want. To make a long story short, I made a deal with her over the phone and I am going to go pick up the vehicle on Tuesday. It is even a Chrysler product so I am going to still remain brand loyal for now anyway. This was a very simple process where everything was straightforward. I am going to be spending a little more, but the vehicle has a lot more options and will be a lot nicer to have for the long term. These money hungry big dealerships need to take a few lessons from the smaller ones. Customer service is the key.
Fridays dealings have helped get the bad taste out of my mouth, but I will never step foot on a big dealers lot on the Front Range of CO ever again. I hope they all go bankrupt and rot in their unethical h ell. I have learned some valuable lessons in this whoe process, and they have all been touched on by the responses to this thread. Thanks for the responses, even you Ruffryder.
Fridays dealings have helped get the bad taste out of my mouth, but I will never step foot on a big dealers lot on the Front Range of CO ever again. I hope they all go bankrupt and rot in their unethical h ell. I have learned some valuable lessons in this whoe process, and they have all been touched on by the responses to this thread. Thanks for the responses, even you Ruffryder.
J
Jaynelson
Well-known member
I would like to say they aren't all crooks,
I work at a very upstanding dealership as a salesman, we don't lie to people and we surely don't "screw" people. I go to work in the morning and come home at night just like anyone else, and expect to be paid for my hours and effort. Most of the "screwing" I see happening these days are people doing it to themselves; buying beyond the means of their income.
Same rules apply as in anything else in life.....Misunderstandings happen, humans make mistakes, and the grass is always greener on the other side. It's all in how you deal with it.
What cheeses me off, is that people will gladly go into a clothing store, building supply store, etc, and shell out for an item with 50, 100, 200%++ profit margin without a peep, but it's apparently unreasonable to expect 8-10% on a vehicle.
Guess I could go on and on about what I think it too expensive, and ***** everytime I have to pay retail for plumbing, electrical work, snowmobile parts, etc, but really...it comes to a point where stuff is what it is. Me walking into the snowmobile store doesn't "deserve" any better deal than the next guy, and the price is set in a manner that the business can operate smoothly in the short and long term, and be a contributing member to the local economy.
Anyways, if anyone's lookin for a new Toyota or a used whatever in BC, give me a shout if you want a straight up place to do business. Not gonna promise that I'm the cheapest or have any goofy carnival-pricing "throw you in free pork roast for a year" plans like some places....not interested in that hoopla, just a dude who likes cars and trucks
I work at a very upstanding dealership as a salesman, we don't lie to people and we surely don't "screw" people. I go to work in the morning and come home at night just like anyone else, and expect to be paid for my hours and effort. Most of the "screwing" I see happening these days are people doing it to themselves; buying beyond the means of their income.
Same rules apply as in anything else in life.....Misunderstandings happen, humans make mistakes, and the grass is always greener on the other side. It's all in how you deal with it.
What cheeses me off, is that people will gladly go into a clothing store, building supply store, etc, and shell out for an item with 50, 100, 200%++ profit margin without a peep, but it's apparently unreasonable to expect 8-10% on a vehicle.
Guess I could go on and on about what I think it too expensive, and ***** everytime I have to pay retail for plumbing, electrical work, snowmobile parts, etc, but really...it comes to a point where stuff is what it is. Me walking into the snowmobile store doesn't "deserve" any better deal than the next guy, and the price is set in a manner that the business can operate smoothly in the short and long term, and be a contributing member to the local economy.
Anyways, if anyone's lookin for a new Toyota or a used whatever in BC, give me a shout if you want a straight up place to do business. Not gonna promise that I'm the cheapest or have any goofy carnival-pricing "throw you in free pork roast for a year" plans like some places....not interested in that hoopla, just a dude who likes cars and trucks
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I would like to say they aren't all crooks,
I work at a very upstanding dealership as a salesman, we don't lie to people and we surely don't "screw" people. I go to work in the morning and come home at night just like anyone else, and expect to be paid for my hours and effort. Most of the "screwing" I see happening these days are people doing it to themselves; buying beyond the means of their income.
Same rules apply as in anything else in life.....Misunderstandings happen, humans make mistakes, and the grass is always greener on the other side. It's all in how you deal with it.
What cheeses me off, is that people will gladly go into a clothing store, building supply store, etc, and shell out for an item with 50, 100, 200%++ profit margin without a peep, but it's apparently unreasonable to expect 8-10% on a vehicle.
Guess I could go on and on about what I think it too expensive, and ***** everytime I have to pay retail for plumbing, electrical work, snowmobile parts, etc, but really...it comes to a point where stuff is what it is. Me walking into the snowmobile store doesn't "deserve" any better deal than the next guy, and the price is set in a manner that the business can operate smoothly in the short and long term, and be a contributing member to the local economy.
Anyways, if anyone's lookin for a new Toyota or a used whatever in BC, give me a shout if you want a straight up place to do business. Not gonna promise that I'm the cheapest or have any goofy carnival-pricing "throw you in free pork roast for a year" plans like some places....not interested in that hoopla, just a dude who likes cars and trucks
Exactly my thoughts too. We all want to deal with the "little guy" the "local guy" but he's not the one with the best deal. The large corperate stores can buy and sell in bulk. Any one heard of Wall Mart?? There profit margins are between 50 and 100%. But they sell the same product for less. And whens the last time you saw someone in the checkout isle saying" thats too much" then storming out of the store
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