Anyone get there money back from Team2 yet?
- Thread starter nickracer9
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No, it is not a mediation forum. These guys have been robbed by you and you keep responding on here instead of sending the checks. Dude, you are digging a hole that is half way to China by now, you are burning your business in the molten lava. Instead of spending your time replying on here and digging your hole deeper, spend your time on getting these guys their money. Once they post that they have gotten their money, the thread will look much better as will the hole.
i.e. the more you respond and try to cover yourself, the worse you are looking. Respond by actually sending good checks or money orders (which you can get almost anywhere, not just Walmart)
For every SW member, if this guy changes business names, etc... please let us know.
i.e. the more you respond and try to cover yourself, the worse you are looking. Respond by actually sending good checks or money orders (which you can get almost anywhere, not just Walmart)
For every SW member, if this guy changes business names, etc... please let us know.
I don't care how rediculous it looks...The point is that it is being addressed. NO, not everyone is getting their refund as fast as they want but thats what happens when you lose a ton of business from a forum. Now like I said, I am sending this person another check today and maybe she will post that yes she has received the information from us etc...If not, oh well for us.
team2 - I can appreciate that you are trying to explain however, customers paid you in good faith and promptly for a product, you have yet to deliver either the product or a refund. Just because TEAM2 lost business from the forum does not mean that someone should not receive their refund in the same prompt manner as which they paid. The customer should receive that same level of courtesy as you did. This is an internal accounting issue on your end that needs to rectified with the company holding the funding for the chargebacks. Using the excuse that the other company is leveraging the chargebacks is only excuse. I'm sorry but its nothing more. All the accounting mumbojumbo does is further look like you are trying to hide something. Accounting is simply balances and honestly, from an outsider looking in here, it appears as though you are trying to run your company with other people's money. Deal with the issue of the chargebacks/refunds, even if it means getting a loan to get them paid, sometimes business demands sacrifices, not explanations.
This bad press has certainly hurt your image on the forum here, of which I know you are well aware. This is unfortunate as I am sure that you have done 100's or even 1000's of good transactions on the other end of the scale that are in direct opposition to the negative portrayal here.
I hope that things work out for you in the future.
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SNOW JW
Well-known member
He can keep going because if you google snowmobile parts and other brand names his name comes up. We are large but a very very small group of sledders on SW if you take all of the guys that sled as a whole and buy online & yes it is happening because I have been called by a few of them that need parts and have the same story others have had on here.
So can you just imagine how many guys that had this very same issue that are not on the forum and have just given up by now.
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Grizzly Adams
ACCOUNT CLOSED
If a person cannot afford to do business they should give up and find something else to do. Lever some financing or remortgage the house. To be this brazen about refunding monies paid in a timely fashion is utterly absurd. Posting endless excuses is just denying truth. You are a small operator with next to no stock who has to drop ship most expensive items due to bad financial planning. Seems to me that you expect your customers to carry your basic costs of doing business. Is your mortgage paid? Is your sled running? Do you wear fancy Klim gear? Are your utilities paid? If so shame on you. Pay all your outstanding refunds and do some serious azz kissing or you will have even less business. Also posting lame excuses will not help you, we are all on to you. Practice some humility and decency and pay your bills etc. In my province we have very strong consumer protection laws and you would have already been shut down by the government. Stayed out of this one for long enough now I feel you are mistaking peoples trust for stupidity. SHAME!
Yes we do come up in the search engines however it is not near enough to get all of these refunds sent out. It is a terrible situation that I am stressing about non-stop...Ask my family who has to deal with me being pi$$ed that this has happened.
Like I said earlier, 99% of our online sales come from forums 90% from snowest alone so these complaints have SEVERLY cut into those sales.
If I could send these out faster I would but you need to make money when all of your cashflow is pretty much all on hold. I have called an attorney and am trying to figure out a way everyday to get those funds back sooner than six months. In the meantime, I have to make money to send out refunds?
As mentioned earlier in a post this afternoon that I would be sending deer laker another check, I have kept my word and it is in fedex's possession. Maybe they will chime in and address that is true. If not fine. I also was only able to send them half of the money owed because I have also been sending out other refunds and I cannot send out more than I am making "robbing peter to pay paul" as someone mentioned. That has never happened. Nor will it as things would spiral out of control 10 fold...I do not need any more problems than this has caused.
As mentioned before as well, EVERYONE who has been affected by this has a right to be pi$$ed, that is for sure. The fact that people get one here basically "sturring" the pot is what really pi$$es me off as no one knows but me what this has been like and it sucks that it has turned into this.
If you knew me or whatever, you would know I have been doing everything I can to get these orders and refunds out.
In the time from mid december until our account got taken off of hold in early feb...We had tons of online sales that had to be shipped...I used up just about everydime I had to get as many orders as I could out. People would pay us, but I have yet to see a penny of the money between mid december and february that we have processed. That is why there is NO money to send out at the moment. We only started up a year ago so with the costs associated with that, I only had x amount of dollars in the bank.
If someone has a better idea of how I can fix this, let me know. Until then, I can only send out the refunds that are left as fast as I can.
Its amzing how one thing could have caused these many problems but it did and I apologize....
I sure as heck have my work cut out for me to fix things but I almost guarantee I am the most persistant person on these forums and I will not let these people get "screwed".
I have spent every day for the past year working from the time I get up until late in the night working, I am sure some of you have gotten prices or question answered on xmas and other holidays from me as well as late hours in the night. The internet is a VERY time consuming thing and until I can afford to hire someone for that sole purpose, I do not see any end in sight for my long hours and 7 day a week work weeks. Alot of you also think that I am out sledding etc...I have not been riding in over a year as this business is my life, it is the only thing I do but I love every minute of it. When I think about not working, it is not normal because I am "ADDICTED" to work. I cannot imagine not having to work.
Like I said earlier, 99% of our online sales come from forums 90% from snowest alone so these complaints have SEVERLY cut into those sales.
If I could send these out faster I would but you need to make money when all of your cashflow is pretty much all on hold. I have called an attorney and am trying to figure out a way everyday to get those funds back sooner than six months. In the meantime, I have to make money to send out refunds?
As mentioned earlier in a post this afternoon that I would be sending deer laker another check, I have kept my word and it is in fedex's possession. Maybe they will chime in and address that is true. If not fine. I also was only able to send them half of the money owed because I have also been sending out other refunds and I cannot send out more than I am making "robbing peter to pay paul" as someone mentioned. That has never happened. Nor will it as things would spiral out of control 10 fold...I do not need any more problems than this has caused.
As mentioned before as well, EVERYONE who has been affected by this has a right to be pi$$ed, that is for sure. The fact that people get one here basically "sturring" the pot is what really pi$$es me off as no one knows but me what this has been like and it sucks that it has turned into this.
If you knew me or whatever, you would know I have been doing everything I can to get these orders and refunds out.
In the time from mid december until our account got taken off of hold in early feb...We had tons of online sales that had to be shipped...I used up just about everydime I had to get as many orders as I could out. People would pay us, but I have yet to see a penny of the money between mid december and february that we have processed. That is why there is NO money to send out at the moment. We only started up a year ago so with the costs associated with that, I only had x amount of dollars in the bank.
If someone has a better idea of how I can fix this, let me know. Until then, I can only send out the refunds that are left as fast as I can.
Its amzing how one thing could have caused these many problems but it did and I apologize....
I sure as heck have my work cut out for me to fix things but I almost guarantee I am the most persistant person on these forums and I will not let these people get "screwed".
I have spent every day for the past year working from the time I get up until late in the night working, I am sure some of you have gotten prices or question answered on xmas and other holidays from me as well as late hours in the night. The internet is a VERY time consuming thing and until I can afford to hire someone for that sole purpose, I do not see any end in sight for my long hours and 7 day a week work weeks. Alot of you also think that I am out sledding etc...I have not been riding in over a year as this business is my life, it is the only thing I do but I love every minute of it. When I think about not working, it is not normal because I am "ADDICTED" to work. I cannot imagine not having to work.
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skidoorulz
Well-known member
This guy sounds like a bad business person, no doubt. But what about Snowjw. He is obviously a dealer for alot of the same stuff. He gets on here and stirs the pot and bad mouths his competitor without any actual experiance dealing with Team2. Seems to me snowjw has nothing to lose and everything to gain by continuing to stir the pot. I think I'd stay away from both of them.
It does sound like I am a bad business person but this is our first year yet and we are still learning. Unfortunately, we have learned some things the extreme hard way.
I wasn't referring to SNOWJW, as a matter of fact, I have even told people to check with SNOWJW before.
I wasn't referring to SNOWJW, as a matter of fact, I have even told people to check with SNOWJW before.
Wow goodone Marv...Thats pretty immature but thats expected around here...I understand
Blu Du,
As mentioned before, we could not get the bag to you in time for your trip. You asked for a refund. We processed it. Unfortunately at that time, we did not even know that this problem was occuring until about a week later due to the holiday. Unfortunately it was extremely bad timing because a week prior to your purchase is when the account went on hold. You received two other shipments from us prior to this and both arrived next day.
Go ahead and call Klim, as matter of fact call any of our suppliers. They ALL already know the situation as I have already informed them what is happening. They have been doing traces on the chargebacks that were received by customers who said they did not receive merchandise but actually did.
As mentioned before, we could not get the bag to you in time for your trip. You asked for a refund. We processed it. Unfortunately at that time, we did not even know that this problem was occuring until about a week later due to the holiday. Unfortunately it was extremely bad timing because a week prior to your purchase is when the account went on hold. You received two other shipments from us prior to this and both arrived next day.
Go ahead and call Klim, as matter of fact call any of our suppliers. They ALL already know the situation as I have already informed them what is happening. They have been doing traces on the chargebacks that were received by customers who said they did not receive merchandise but actually did.
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Thats pretty immature
from our little friend
yep
gotta punk named team2 on here
like i said a looooong time ago...
wish i lived closer
DOES ANYONE ON HERE LIVE BY THIS GUY WTF
somebody has to ????
he needs a visit
you all know he is laffin his azz of everytime he comes on here!!!
jezzus snowesters.....somebody go see this guy.
from our little friend
yep
gotta punk named team2 on here
like i said a looooong time ago...
wish i lived closer
DOES ANYONE ON HERE LIVE BY THIS GUY WTF
somebody has to ????
he needs a visit
you all know he is laffin his azz of everytime he comes on here!!!
jezzus snowesters.....somebody go see this guy.
LOL!....for a person who says he gets "90% of his business from SnoWest" you should pick your words more carefully.
I for one don't believe a word you say. I'm starting to think a criminal complaint is in order....
huh????
from skidoorulz
well....since you asked and most likely have not checked......
Snowjw does not have post after post about screwin guys over...
Just the opposite, i believe he is tryin to have peeps keep faith in buyin online
from snowesters.....
Snowjw is still in the green.
skidoorulz are you related to teamsuck???? or one of his employees ??
thanks
blindman
from skidoorulz
well....since you asked and most likely have not checked......
Snowjw does not have post after post about screwin guys over...
Just the opposite, i believe he is tryin to have peeps keep faith in buyin online
from snowesters.....
Snowjw is still in the green.
skidoorulz are you related to teamsuck???? or one of his employees ??
thanks
blindman
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