These are not new, these are from the past two months situation.
Anyone get there money back from Team2 yet?
- Thread starter nickracer9
- Start date
- Status
X2.... issues started up day 1 when they launched.
Well they supposedly sent my check off last friday via usps(stupid/no tracking), so I check my mail and still nothing! I guess it got lost like the first time they supposedly sent me a check. They think we are idiots! Lie after lie! I say we need to find out there seller name on ebay and every other forum the scam on, so everyone knows the truth. I suggest if you are owed money by Team2 that you call up your credit card company ASAP and report fraud! Besides that I can never get these guys to pick up the phone! Let's shut these guys down!
Report them to admin, go to every post they make in the swap section and report them to get them banned! Makes sense, they don't pay to advertise here either. Warn all potential customers of their wrongful dealings in every thread in swap, only way to get across to them is to warn them first hand. And give him red rep, that is to warn others too.
well it's friday you said my cheek pads would in today and you would pm me. this is the 5th time he has ordered them in 3 months. every time it was a lame excuse. this outfit is the biggest joke. if you would spend as much time filling orders and anwsering the phone as you do apoligizing for fawking people around you could of stayed in buisness. also guys he charged me $810 for an abs that didn't come and he claimed to credit my account that never happend. he's a true crook.lie after lie
S
SNOW JW
Well-known member
Ok what I don't get and I sure hope HPE, WPS, and so many other places read this is how he can still buy product from them when this goes on and also there is no way a biz can keep going at this rate so in the long run they are just hurting there vendors that are in this and have been in this biz for the long haul??
I would love to know the answer to that question does anyone have a E-mail to a important staff member for these places so they can take a look at what is going on???
I would love to know the answer to that question does anyone have a E-mail to a important staff member for these places so they can take a look at what is going on???
Hey Bludu,
Remember when you ordered Klim stuff from clothing from us and it showed up two days later and then you got on here and said you had no problems? The you bought the ABS which he had to order and due to the fact that we did not get it in time you needed to cancel it? No problem right? So we processed the refund however at that time, we were not aware that 5 digits worth of funds were on hold and that even though we were given approval codes for refunds, they did not go through. Unfortunately it was just bad timing...Since they had all of this money on hold, there was not enough money to send out all of the refunds.
Snowjw,
No need to email our suppliers on that because I have already notified them of what the hell happened because we had customers who also received their items, and then filed chargebacks because UPS left it without a signature therefore when we reponded to reverse the chargeback, the customers issuing bank would not reverse it due to no signature being obtained. Lucklily I will get reimbursed from the distributors since they were drop ship orders in which the dist is the one who had to initiate a trace on the item etc...
You guys can continue to say what you want, its an open forum. You guys act like we intentially screwed people..Its our fault because we could have prevented it at the end of the day but its one of the risks of doing business online...fraud...I know for a fact that of the issues we have had in the past, they have been resolved. Yes, there are still a few guys who have NOT gotten their refund yet. That is partially due to the fact that A) it has not arrived or B) it has not gone out. What you guys do not realize, is the processor has $over 40k on frickin hold that I can not get back for 6 months. Thats a chit ton of money. I can only do so much at a time. It fricking sucks that this whole thing happend and believe me, I wish there was something more that I could do right NOW. But I can only do it so fast. So for guys who want to run off and say whatever even though they have no experience with us, fine...You only hear the bad but what about all the good ones?
If I was screwing anyone for good and had no intention of getting these guys their refunds, I would have been gone from snowest a long time ago on my own. Thats a fact.
Remember when you ordered Klim stuff from clothing from us and it showed up two days later and then you got on here and said you had no problems? The you bought the ABS which he had to order and due to the fact that we did not get it in time you needed to cancel it? No problem right? So we processed the refund however at that time, we were not aware that 5 digits worth of funds were on hold and that even though we were given approval codes for refunds, they did not go through. Unfortunately it was just bad timing...Since they had all of this money on hold, there was not enough money to send out all of the refunds.
Snowjw,
No need to email our suppliers on that because I have already notified them of what the hell happened because we had customers who also received their items, and then filed chargebacks because UPS left it without a signature therefore when we reponded to reverse the chargeback, the customers issuing bank would not reverse it due to no signature being obtained. Lucklily I will get reimbursed from the distributors since they were drop ship orders in which the dist is the one who had to initiate a trace on the item etc...
You guys can continue to say what you want, its an open forum. You guys act like we intentially screwed people..Its our fault because we could have prevented it at the end of the day but its one of the risks of doing business online...fraud...I know for a fact that of the issues we have had in the past, they have been resolved. Yes, there are still a few guys who have NOT gotten their refund yet. That is partially due to the fact that A) it has not arrived or B) it has not gone out. What you guys do not realize, is the processor has $over 40k on frickin hold that I can not get back for 6 months. Thats a chit ton of money. I can only do so much at a time. It fricking sucks that this whole thing happend and believe me, I wish there was something more that I could do right NOW. But I can only do it so fast. So for guys who want to run off and say whatever even though they have no experience with us, fine...You only hear the bad but what about all the good ones?
If I was screwing anyone for good and had no intention of getting these guys their refunds, I would have been gone from snowest a long time ago on my own. Thats a fact.
OK maybe, just maybe, you are not out to screw anybody. You just suck at business. Same result.
Thats right we dont. I am here by choice, not because I have to be.
Lol, you need to get your head outa your creampie and make your customers happy by giving them refunds right away instead of dycking around w/them week after week. Get a loan for $50k and do the right thing and refund what you owe to the fellow snowesters.
Ok, so your company is having problems. It is understandable in the world market today. You are working on refunds and trying your best to take care of those that you have wronged. Commendable!
SO WHY THE HELL ARE YOU STILL TAKING MONEY FROM CUSTOMERS FOR NEW SALES THAT YOU CANNOT FILL?
This is just wrong. If you are loosing the business, sell out of the stock you have, do not take orders for something you do not have, and take the money from the sale of your stock items to pay those back that you owe. Be honest, up-front, and give excellent customer service. Honesty is key in business and life.
The problem isn't new orders...Its the customers who requested a refund during the time period of december and feb 1st who were affected for the most part.
your right i did get 2 klim orders the next day when i ordered. so i thought wow these people arn't so bad. the abs thing and cheek pads is a whole nother store. for 6 weeks i inquire about the abs did they come in?. you kept saying next week next week. finally it is 2 weeks to my trip i said what the fawk are getting them in or not. then you say i geuss we didn't even order any. WTF. so i gave you my card # you charged it right away. you said i would have it 3 days before i leave. it never showed. so the night before i left i drove 100 mile and got one at a dealer. you said thats ok and you would credit my card never happend. processor story is a crock. i don't think you have the funds for the card company to take back anymore.
The processor story is a crock of chit. If you owe someone money, then get it to them. It's not a difficult concept. You need to learn how to conduct a business properly.
Just for everyones info I have never ordered from Team2 and never will. Everyone having a problem with him should try SNOWJW next time. Both my dad and I have bought tons from him and never been dissapointed with price or service
Just for everyones info I have never ordered from Team2 and never will. Everyone having a problem with him should try SNOWJW next time. Both my dad and I have bought tons from him and never been dissapointed with price or service
Team2 needs to stop the lies! You don't think lieing to people about sending refunds out isn't srewing anyone over. Team2 has sent me 3 checks now that I haven't recieved.
The processor thing is a crock of chit but it is true...If you want to fly out here and see for your self, I will pick you up at the airport and show you. I am not going to post the proof on the forum.
S
SNOW JW
Well-known member
???? What I don't understand is why you took in orders after this deal whent down and then to top it off after you took there orders you never even called your parts outlet up to place the customer order but yet you still charged there card???
Sorry but this is the second go round this same deal happened last year guys never got there stuff you said it was a overseas fraud bla bla.
I think there is a mis understanding here....
Between mid december and beginning of february, orders were coming in but funds were being held so when someone paid, we never actually received the money. It is just being held. All of the orders that were placed in that timeframe went out as scheduled...There may have been a few that did not go out for a week or so for whatever reason...
The reason there are these problems is for guys that had placed an order prior to this that asked for a refund during this timeframe...We processed their refunds and we were not aware for about 2-1/2 weeks what was even going on until these folks kept calling and saying that had not seen their refunds...I told them I processed it and to give it a few more days and also emailed these guys a confirmation that the refund had even been processed that we were in fact telling the truth...Problem is, even though we refunded the, they never got it back on their card so some filed chargebacks and some did not or we told them to file one.
It sucks because we look like the liar when actually we are not...If I could publically display the information to show what I am saying in fact is true, I would but unfortunately I cannot.
Things like this are why we will never take another out of country order other than canada.
Between mid december and beginning of february, orders were coming in but funds were being held so when someone paid, we never actually received the money. It is just being held. All of the orders that were placed in that timeframe went out as scheduled...There may have been a few that did not go out for a week or so for whatever reason...
The reason there are these problems is for guys that had placed an order prior to this that asked for a refund during this timeframe...We processed their refunds and we were not aware for about 2-1/2 weeks what was even going on until these folks kept calling and saying that had not seen their refunds...I told them I processed it and to give it a few more days and also emailed these guys a confirmation that the refund had even been processed that we were in fact telling the truth...Problem is, even though we refunded the, they never got it back on their card so some filed chargebacks and some did not or we told them to file one.
It sucks because we look like the liar when actually we are not...If I could publically display the information to show what I am saying in fact is true, I would but unfortunately I cannot.
Things like this are why we will never take another out of country order other than canada.
S
snowmobiler
Well-known member
have you tried everyway to get peeps money back.line of credit,credit card checks,selling your truck,car,toys,furniture,tvs?that might be good in the longrun for business.just trying to help
Last edited:
- Status
