Mine went from Dec 15th to January. Hoping it’s beginning of January. Supposed to go west mid month.
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Any word on building (BOOST) sleds?…
- Thread starter franksoutdoors
- Start date
Mine went from Dec 15th to January. Hoping it’s beginning of January. Supposed to go west mid month.
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Polaris may not be at fault for shipments that have not arrived from vendors. However, they are at fault two ways.
1) Communication. They have not communicated with their customers well (at all). Its 2021. I work in software (and finance) and see a myriad of ways to give customers more direct visibility as to what is going on from Polaris's POV. If we know what the company knows, even with high amounts of uncertainty, we'd all be a bit happier with how things are playing out. I find it incredibly hard to believe Polaris believed they were actually going to ship thousands of sleds by the 15th and then "all of a sudden" something changed where those thousands of sleds got moved to a later (or much later) ship date.
Update the customer more frequently with the best avaliable information. This is not a truck or a car, its a season dependent toy. This gives the customer the power to change their trip, go shop for a used sled or keep last year's sled.
To add, if you have a direct pathway to communicate with your customer, this also allows the company to make changes to the customer's snowcheck based on what is around. I'd happily take a 165. I'd happily take a different track. Color? I don't care. I just want a sled. Again, its 2021, stop pretending like there is no way to do this...
From the Polaris corporate end, I'd want a system in place like this just to keep my customers coming back to Polaris.com. As delays continue, I'd be throwing those who are patient codes for accessories/gear (klim for instance) that is in stock. Let customers order at a deep discount that still gives us some margin. Customers are rewarded. Polaris keeps cash flows moving (though small...it matters). Everyone wins.
2) Adding a high number of SKUs amid the backdrop of a really tricky supply chain. This is basic stuff. Go to the Polaris snow website. Click around. See how many models they offer? See how many variants they offer? Anyone worth their salt in supply chain management would have raised the red flag last winter and said "hey guys, lets offer less models, colors and choices". I wouldn't care. Put your efforts into what counts. Let your buyers put more focus on making sure things arrive, less focus on ordering a bazillion different skus that add very little net gain to the end user.
Case Study here...Apple, Chipotle, Tesla. All of these companies have simplified their product offering and have managed their supply chain SO MUCH BETTER than anyone else during the pandemic.
Finally, its a forum. Its snowing. Of COURSE its a first world problem but we're excited to check out new stuff and have fun in the hills. Its a short season. People complain about a lot less, and you don't say "quit your bellyaching".
Constructive (key word) criticism is a great way to improve as a company. Improvement rarely comes from people saying "suck it up, baby"
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I wish I could of used some of these excuses on my high school math homework.
On a serious note, I have not heard back from the sales person I snowchecked with about the snowcheck financing. Has anyone that recieved a sled after December 1 been able to do the 0% financing? The offer was listed to end 11/30. I don't need to go this route but it appears to be a good benefit since it basically costs you nothing and stays ahead of depricitation.
On a serious note, I have not heard back from the sales person I snowchecked with about the snowcheck financing. Has anyone that recieved a sled after December 1 been able to do the 0% financing? The offer was listed to end 11/30. I don't need to go this route but it appears to be a good benefit since it basically costs you nothing and stays ahead of depricitation.
Heres the info you're looking for Snow Check
This is a very important component I hope changes more next year. I had the privilege of attending a pre release ride / marketing meeting. Polaris is VERY proud of all of the combos and things they make available. Unfortunately as mentioned this adds insane complexity where it may not be needed. While I do like the creativity available. I would think trimming things down a bit would be advantageous going forward. I know right now some of the hold up components could be hardware that has nothing to do with color and variations, but again. LESS variables in the future seems like a better option.
Back to snowcheck link. Looking at financing it says the 1 year at zero % comes with 4 year warranty. I ordered a boost, if I finance does that give me a 4 year warranty instead of the 2?
Financing
Customers placing a SnowCheck order are required to make a $500 minimum non-refundable, non-transferable deposit by April 15, 2021, with their dealer.
U.S. SnowCheck customers can qualify for a 36-month, 60-month, 84-month loan or a 12-month loan with 0 percent interest. The 12-month loan includes a total of four years of warranty coverage.
Financing
Customers placing a SnowCheck order are required to make a $500 minimum non-refundable, non-transferable deposit by April 15, 2021, with their dealer.
U.S. SnowCheck customers can qualify for a 36-month, 60-month, 84-month loan or a 12-month loan with 0 percent interest. The 12-month loan includes a total of four years of warranty coverage.
Use the form at the bottom of that page to ask.
Being that they sold thousands of boosts and there is only 10-20 Karen's here crying about it, I don't think Polaris is going to change their business model for you. As for you guys who have it all figured out because you work in an industry than has nothing to do with snowmobiles, you all should put your money together and start your own snowmobile company. I'm sure you will put Polaris and Ski Doo out of business in no time because they don't seem to know what they are doing! There are plenty of people including me that have Boosts coming that don't really give a rat's ass when it shows up as long as it shows up this season.
I saw that also! I'd gladly finance all $20,000+ for 12 at 0% for 4 years of warranty!
All of that makes sense. But likely I wouldn’t be able to get the orange tunnel if options get reduced. She’s gonna be a beauty.
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And they are all probably demanding the manager of Polaris email them back the delivery date of their Booster ?
You mispronounced fakebook.
You have a demonstrated ability in customer relations!
LOL. I'm about to waste some brain cells here, but so be it...
Hi Chadly. I'm Jeff. In addition to working in fintech (StreetAccount), I also have consulted for a number of companies in a myriad of industries including real estate, adventure sports (mtn bike, ski) and powersports (3 snowmobile clients to date). Though most of my focus in powersports is generally spent on ecommerce, I often contribute in a number of other ways including cost based accounting which can often lead to decisions to pare ones product offering.
Well built systems do not care about the industry. Case study: Amazon. Amazon is involved in damn near everything, and they kick just about everyone's ass at everything. How? Why? Is it because they hire an "industry expert" in the space they are about to go dominate? Or is it because they have a new way of thinking that allows them to disrupt a space. (hint: its the latter). Amazon is actually a great example of supply chain management & logistics. Polaris would be smart to hire someone from their team (which has happened in a bunch of cases to date - including YT's (bikes) latest CEO hire). My broader point, you don't need to know snowmobiles to know supply chain, or business for that matter. You need to know whatever you are consulting in. For me, I'm a systems guy, and not going to pretend I can jump in and fix the supply chain. But I am 100% positive I could add value to the customer relations side of things, as well as finding cost synergies though paring back of their product line/sku reduction.
As to the "Karen" comment, I think you misinterpret what a "Karen" is. Karens are not constructive, they are just mad. I'm not mad, I'm constructive. In fact, I'd kill for the opportunity to help make Polaris better, and I have built a career where I feel strongly I could do that. Turns out, understanding snowmobiling is important, but so is an understanding of corporate finance, accounting, broadly speaking how a supply chain works & software engineering. Understanding "snowmobiling" is less important in fixing Polaris's problems this season than understanding something as abstract as software...or systems. This is how a software engineer was able to buy a teeeny car company and turn it into the largest car company in the world (Elon...who did not have a background in cars).
Your entire rhetoric is akin to a grumpy old man driving a car looking through the rear view mirror the whole time screaming and yelling for attention. Cool. Do what you want. Free country. But I'd wager you'd do well to realize your plight is not the universal plight; and this corner of the internet is not a reflection of the broader snowmobile industry.
Cheers, let me know if you need a hug
You believe what you want to believe but mostly what you said about Amazon and Tesla is not the core of why they are successful. You obviously care more about feelings then facts. Unfortunately that is the road this world is going down. Here is your trophy! ?
