Any word on building (BOOST) sleds?…

[Jaynelson]

Maybe Polaris should consider moving the snowcheck program a month or two earlier, to give them more time to get the sleds delivered in November +/-. It would seem these late delivers are becoming more common in recent years. Obviously Covid, supply issues, etc, but why not just start earlier on sleds?


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Unfortunately there's no time when they're just sitting around...if they're not building one thing, they're building something else be it other sleds or summer stuff. The lines are all running at max max capacity ever since the covid-era increased demand for outdoor equipment. Since then, there has never been a let-off on the demand side, and there has never been a catch-up on unit or parts inventory.

IF this level of demand holds, I'm sure all vehicle manufacturers will eventually grow production to supply it. But in the meantime, they only have so much production capacity and at the same time are plagued with shortages on part and labour, and constant shipping/supply glitches. They're also making a good chunk more per-unit these days, as incentives have rolled way back with the huge demand scenario....so you might not see the excessive inventory levels come back to the North Am. auto/rec world any time soon, if ever. I'm sure all major manufacturers will use this experience to try new balances in inventory levels, as there are a lot of lessons happening all at once right now.

 

[05rmksteve]

But then we have the question of Why offer a Snowcheck program to be guaranteed a sled and options if you don't deliver on that guarantee

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Polaris and the other sled manufacturers where probably promised by the parts suppliers that they would have the parts need to complete builds by certain date and they don't deliver on time because the product is stuck in a shipping container on a ship floating around somewhere. This has happened many of times to me in the last 2 years. I'm told my equipment will be at the wholesalers by a certain date and it doesn't show up by that date I might see it in a week month or hopefully in a couple months.

 

[Jaynelson]

I believe the only variable on their snowcheck is delivery.
From my memory, every has received what they ordered , just not when they expected to.

The delivery guarantee is stupid....
Too many variables.

Agreed, anyone promising vehicle ETA's (or taking ETA's to heart) in the current climate is just asking for trouble. Order a new side by side or a truck right now...there's no guarantee on shipping or delivery. And they don't care if it's "truck season," it gets built as soon as they can build it. If the original ETA is for August and it comes in November....opps sorry bud. Still want it? Cause if not, it's sold anyways no hard feelings. Don't take it and start the whole process and waiting period over again.

The Snowcheck serves as an ordering system and it's quite a good one...AFAIK, everyone is getting what they ordered and the only variable is timing. And in the current climate....pre-ordering is largely the only way to get a vehicle meeting your specs anyways. If you're not pre-ordering vehicles right now, you're largely not getting them....because chances of walking in and buying what you want are not good. It's massively frustrating tho....that part I totally get, it's just a tough to assign much fault on anyone specifically when it's such a huge range of widespread issues.

 

[psychosledder73]

Anyone see a 163 ?

 

[turbolover]

Anyone see a 163 ?

Not yet. Mine is on the 12/16-12/31 schedule

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[jb800]

Cant get my 20k sled by November, but I woke up this morning. Real world problems?. I am pretty excited to get the booster in the garage though

FJB?‍

 

[Bowtie496]

My opinion is that the boost production issues are 100% Polaris's fault. Here is my reasoning:

1. The boost sleds were sold out by the second day of the snocheck program
2. Polaris knew there were supplier issues all last season and those issues likely were not going away.
3. They built axys body sleds before matryx boost
4. They built trail sleds before mountain sleds, you would think they would know by now that snow hits the mountains first, Revelstoke has gotten 182 inches, that's 15 feet of snow already this year.
5. They're the most expensive sled they build and most of the customers are the most dedicated customer's they have, treat them like it. Don't use up the egt sensors, spindles and S7 gauges on the other models and make us wait. That's bullshit.

Let me know what part of this you don't agree with

And don't forget the cheap China bearings used in those Axys floor models that caused those engines to fail in minutes of test running. So they put the hold sale order out and now had to manufacture engines to send to the dealers for swap out. This this debacle had to have had an effect on the test of the production schedule. Those of us getting our sleds in January February are probably getting the rebuilt engines the dealers sent back. So yes, polaris had to own some of this. All to save a few cents on bearings.

 

[05rmksteve]

9

And don't forget the cheap China bearings used in those Axys floor models that caused those engines to fail in minutes of test running. So they put the hold sale order out and now had to manufacture engines to send to the dealers for swap out. This this debacle had to have had an effect on the test of the production schedule. Those of us getting our sleds in January February are probably getting the rebuilt engines the dealers sent back. So yes, polaris had to own some of this. All to save a few cents on bearings.

Did polaris actually put the bad bearings in or did the crank manufacturer install them?

 

[psychosledder73]

Not yet. Mine is on the 12/16-12/31 schedule

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Im at work till 28th I can deal with that lol

 

[edgey]

Here's my .02 that nobody cares about!? Polaris should have prioritized snocheck customers first. They built floor model axys sleds first and used up the supply of spindles and exhaust temp sensors that they are short for my $21,000 dollar snocheck sled. That is BS in my opinion. Also we didn't get what we were promised on the handwarmers. So we got screwed on delivery and not what we were promised on our sled. Mines 155 so maybe January for me. I will have missed 3 trips by the time I get my sled so a 1/3 of my season done.

 

[revrider07]

I think you should round up all your buddies. Grab some torches, pitch forks, shovels, and march to the factory and show Polaris!!!

Thats probably what we should do hold there feet to the fire that’s with every company that can’t deliver. 6 month lead time to build what 4000 boost models there flagships this is a black eye on Polaris. I am not a snowflake that thinks any of this second rate service should be tolerated.

 

[DUDEE]

Thats probably what we should do hold there feet to the fire that’s with every company that can’t deliver. 6 month lead time to build what 4000 boost models there flagships this is a black eye on Polaris. I am not a snowflake that thinks any of this second rate service should be tolerated.

 

[DUDEE]

Unfortunately there's no time when they're just sitting around...if they're not building one thing, they're building something else be it other sleds or summer stuff. The lines are all running at max max capacity ever since the covid-era increased demand for outdoor equipment. Since then, there has never been a let-off on the demand side, and there has never been a catch-up on unit or parts inventory.

IF this level of demand holds, I'm sure all vehicle manufacturers will eventually grow production to supply it. But in the meantime, they only have so much production capacity and at the same time are plagued with shortages on part and labour, and constant shipping/supply glitches. They're also making a good chunk more per-unit these days, as incentives have rolled way back with the huge demand scenario....so you might not see the excessive inventory levels come back to the North Am. auto/rec world any time soon, if ever. I'm sure all major manufacturers will use this experience to try new balances in inventory levels, as there are a lot of lessons happening all at once right now.

I know you're not a Polaris employee and not trolling but what you are saying is exactly what a Polaris troll employee would say. We have a reason to be upset so my advise to you or anyone calling us crybabies is to just let us/them vent. I'm not going to go into why or why not due to it already being beat to death here. Please everyone understand that some people can have more patience than others time wise and some people spent money they don't feel they had for a dream sled that got cut back on promised options . Myself personally, feel like I was let down! It don't mean anyone else has to agree but I've never spent $22,000 on a sled and honestly it bothers me to pay that much for almost any toy! With that being said I'll deal with everything coming my way but I work for a Chevy/GMC/Toyota store and not one of their pre-orders have less options than customer ordered. Yes! Time is a bit behind but not MONTHS..

 

[ullose272]

Obviously Polaris didn’t see it coming [emoji23]


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Imagine they had an idea when they limited boost numbers and cut snowcheck off a couple days short for all the others. I held off til the last minute and was out of luck, oh well

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[billdelong6384]

Ahhhh…. I was half joking with my comment. Anyway…


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[J270wsm]

Here's my .02 that nobody cares about!? Polaris should have prioritized snocheck customers first. They built floor model axys sleds first and used up the supply of spindles and exhaust temp sensors that they are short for my $21,000 dollar snocheck sled. That is BS in my opinion. Also we didn't get what we were promised on the handwarmers. So we got screwed on delivery and not what we were promised on our sled. Mines 155 so maybe January for me. I will have missed 3 trips by the time I get my sled so a 1/3 of my season done.

Why would any company prioritize 10% of sales to be more important than the other 90%……??

 

[ullose272]

Ahhhh…. I was half joking with my comment. Anyway…


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I know, im just sayin

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[Chadly]

I know you're not a Polaris employee and not trolling but what you are saying is exactly what a Polaris troll employee would say. We have a reason to be upset so my advise to you or anyone calling us crybabies is to just let us/them vent. I'm not going to go into why or why not due to it already being beat to death here. Please everyone understand that some people can have more patience than others time wise and some people spent money they don't feel they had for a dream sled that got cut back on promised options . Myself personally, feel like I was let down! It don't mean anyone else has to agree but I've never spent $22,000 on a sled and honestly it bothers me to pay that much for almost any toy! With that being said I'll deal with everything coming my way but I work for a Chevy/GMC/Toyota store and not one of their pre-orders have less options than customer ordered. Yes! Time is a bit behind but not MONTHS..

If you paid $22,000 you are an idiot. It only cost $500 to order it and looks like you can get that back come Monday. So yes I am going to call you a whiner because you are whining. That is a fact. Not an opinion.

 

[RMK-King]

I picked mine up today. PRO RMK Matryx Slash Boost 165, electric start, walker shocks and 7S display. Build date 11/24, showed up at my dealer Wednesday took delivery today. now if only the snow would fly...View attachment 380711

I noticed some are getting gray seats now instead of green like it is suppose to be, maybe they ran out of that color on the assembly line?

 

[mt.sledder]

Well like you said in your first sentence it's your opinion. Which everyone is entitled to an opinion. There is zero factual stuff in your opinion why this is Polaris' fault. Good thing opinions don't matter because I can guarantee you wouldn't like mine. I'm willing to bet from reading your opinion, that you don't own a business. I really think anyone who doesn't own and understand how to run a successful business is going to understand this isn't Polaris fault.

Chadly
I do own a business, and it's in the snowmobile industry. As of 2 weeks ago I filled all of my orders to date with nothing currently on backorder. Some of my Arctic cat turbo kits were delayed buy a couple weeks but all of them had arrived and I shipped them to my customers by mid November which was the date I told my customers they should have them by. I do know the challenges of the current supply chain. and in my business I learned from mistakes I made last season by over promising and under delivering based on my suppliers forecasts. This year I've told some customers that I don't think I can get what they want, when they want it, and that they should look elsewhere for those products. This has worked well for me so far this year and I haven't had to deal with upset customers. I might not make as much on the bottom line because I decided not to bring in some of the stuff I normally do because of delivery issues last season. For me it's not always about how much you can make in the end, it's more about not over promising in these times and maintaining customer service as high as I can. I just think Polaris got a little to greedy when they took on the huge number of snowchecks that they did, knowing they had issues delivering last year and there would be more supplier issues again, just like last season. I guess the big question is did they over sell what they knew they could produce to meet reasonable timelines, or did some of their suppliers stretch the truth on what they could supply to them that's making Polaris look bad. Only Polaris knows the answer to that question. I can't compare my business to Polaris since I'm the size of fly-**** on the wall compared to Polaris when it comes to size and products. I don't have to make the big decisions on the assembly line. Believe me I don't for a minute think the line should be shut down waiting for parts for specific sleds, when others can be built. That would just put them in a bigger bind.