I thought they added that after the pandemic was a very real deal in North America? I could be incorrect.Again, can't speak for them, just thinking out loud - the program was written in February (or earlier), and likely no one thought common parts would be missing come November....so there is no mention of complete/incomplete, or otherwise. Never happened before; it would be a strange clause to have in there. BUT....2020 has thrown some curveballs since February....and I can't say what they may/may not do, as it's an unprecedented situation. Just sharing the wording of the "shipment guarantee" for whatever it's worth.
Logically, it holds water to ship the sleds if they are built minus one item. It's MUCH quicker to ship parts than sleds, so the fastest way to get them in the consumers hands would be to send units out as they roll off the line, and then send/drop ship the parts ASAP. So I wouldn't jump to conclusions that they would be trying to send them out to bail on the shipment guarantee....but more to keep the process as quick as possible.
None the less it states you will get the $500 if your SNOWCHECK ORDER(Not 95% of your snowcheck order- the shocks are unarguably part of that order) doesn't leave the factory by Nov 30th. They need to honor that- pandemic or no pandemic.