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Weak running boards Pro-Ride.

I like the idea of installing Better Boards. But, what will happen if my stock boards will start fall apart when using Better Boards?

Some pictures of the boards in the first post:
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that's exactly what my running board on the right side looks like. not too worried about it yet. I'll figure out a fix for it
 
Now that the PRO's are getting miles and time on them we are hearing of some similar situations here in the states as well. KNOW THIS: THERE IS ABSOLUTELY A BREAK AND OR BEND FAILURE RATE OF THAT METAL. It's the known problem with such a thin sheet of alloy and pressures put on those locations. WE KNEW THIS RIGHT FROM THE START AND I'VE PREACHED IT UNTIL I'M SICK OF SAYING IT. By manufacturing and installing over 10,000 sets of Snowmobile Better Boards we have learned this important lesson. The metal you chose, the process you use for manufacturing, the finishes that you incorporate, and finally the DESIGN are all absolutely critical in the quality of this product.

So far we have over 300 verified installs of JUST the PRO boards and not one single reported use failure. (non crash related) All on our standard thickness. We have two additional thickness' available as well but so far have not seen that need on the PRO. The actual bar supports are failing faster then our cleated board inserts. You guys can have your choice of several home brewed deals making this concept/product but only ONE OF US HAS THIS EXPERIENCE AND THIS TESTED AND PROVEN RESULT. There absolutely is a difference and the best is clearly Snowmobile Better Boards. Gang I have studied all of the designs that guys are offering you and I have 100% confidence that our product for this application is proven to be second to none. NONE! The highest performance with NO RISK to you or your machine. Remember the statement "you get what you pay for"? This one really applies here!
site_sled_4.jpg
 
Some of the cleats are bending on my dads pro, mine are holing up so far and I am a jumper. If I bend them I plan on going with the Skinz full board replacements
 
Now that the PRO's are getting miles and time on them we are hearing of some similar situations here in the states as well. KNOW THIS: THERE IS ABSOLUTELY A BREAK AND OR BEND FAILURE RATE OF THAT METAL. It's the known problem with such a thin sheet of alloy and pressures put on those locations. WE KNEW THIS RIGHT FROM THE START AND I'VE PREACHED IT UNTIL I'M SICK OF SAYING IT. By manufacturing and installing over 10,000 sets of Snowmobile Better Boards we have learned this important lesson. The metal you chose, the process you use for manufacturing, the finishes that you incorporate, and finally the DESIGN are all absolutely critical in the quality of this product.

So far we have over 300 verified installs of JUST the PRO boards and not one single reported use failure. (non crash related) All on our standard thickness. We have two additional thickness' available as well but so far have not seen that need on the PRO. The actual bar supports are failing faster then our cleated board inserts. You guys can have your choice of several home brewed deals making this concept/product but only ONE OF US HAS THIS EXPERIENCE AND THIS TESTED AND PROVEN RESULT. There absolutely is a difference and the best is clearly Snowmobile Better Boards. Gang I have studied all of the designs that guys are offering you and I have 100% confidence that our product for this application is proven to be second to none. NONE! The highest performance with NO RISK to you or your machine. Remember the statement "you get what you pay for"? This one really applies here!
site_sled_4.jpg

Rob, "you know I love you!" :face-icon-small-win

But in this case the last thing I want to hear about is adding aftermarket parts!! Dont get me wrong, i love it, but I'm 1 month into my warranty on a machine that carries a bad engine rep from the Dragons and where people are bending A-arms left and right.

Once you go aftermarket boards, bye-bye warranty on the chassis! That is really NOT COOL. Your boards on this machine will have me cutting into the boards quite a bit, plenty for poo to be of the hook if my tunnel takes an undo crap.

I'm gonna take these pics to my dealer and ask if he wants to GIVE me the OEM support before I come in with a warranty claim on the tunnel.
Later, when I'm good and ready for upgrades (engine, track and chassis) I'll weigh my options on boards.

The fact that the pro runs so good kinda makes it worse to, you know? http://www.youtube.com/watch?v=Nm-1xvWibt0

Rant over..


RS
 
Hi!

The machine on the pics are my test-sled, as a employee on Sweden’s largest(?) snowmobile magazine I contacted Polaris Sweden and told them that the boards was broken on our test machine and I wanted to have a statement from Polaris before I published the bad news.

The technical expert on Polaris Sweden answered the email and told me that the sleds was tested by Burandt and other people and no sled was broken.. I was the only one in the world with this problem...
He continued and told me that I used wrong shoes, used the sled on the trails, the sled was beaten by rocks, trees and ice, and so on...

They told me that this wasn’t a warranty issue.

After some calls they told me that I need to show the sled to an reseller, I went to the closest one and they told me and Polaris that the sled was not misused and looks nice... Polaris didn’t accept the warranty complaint this time either.

After that, they told me that I need to get the sled to the reseller that sold the sled to me, a drive of about 1200km for me.. The law in Sweden prohibit this, the reseller is by Swedish law enforced to pay the trip..

After some calls the reseller that sold the sled to me called me and told me that I had 2 options:
1. They take the sled to the reseller and analyses the material in the running boards and sending it to USA.. in meantime they will try to lend me a older sled (all new sleds are sold).
2. The reseller will install better boards on the machine at no cost.

The option 2 removes the warranty on the sled.
The option 1 probably makes me ride an old snowmobile for the rest of the winter.

the story continues.... but no warranty from Polaris Sweden..

We now have 2 more cases of this issue in Sweden..

My weight is 70kg (154lbs), I have not jumped with the sled yet... on 600km the running boards was broken...
 
Are there any confirmations of this happening to any sleds in US? How many sleds total have had this issue now?

Can you confirm when your build date was? Maybe we can try issolate this down to material defficeny or a bad lot of stressed material. It also looks like it could be issue with the material thinning out to much due to there stampling process
 
Are there any confirmations of this happening to any sleds in US? How many sleds total have had this issue now?

Can you confirm when your build date was? Maybe we can try issolate this down to material defficeny or a bad lot of stressed material. It also looks like it could be issue with the material thinning out to much due to there stampling process

I have this number on my chassie, dont know production date because the sled is att the Dynoshop now..

N1CN8GS2BC139243
 
Rune, I feel the love! The warranty is only as good as who decides wether or not to approve it. Unfortunately in this free market situation your status and tenacity is far more relevent then the actual contract. We already have more ridden miles on Better Boards for the PRO/Assault then Polaris put on any of the stock 2010-2011 demo fleet in total for last season. NO FAILURES in any aspect of the chassis that can be in any way shape or form associated to the installation and use of Snowmobile Better Boards. Over 100,000 ridden miles on the PRO chassis platform and piling up fast!

The running boards don't just magically break. They break or disform from a specific amount of applied pressure associated to use. The legal question here in the states is "normal use". Unfortunately this is a situation of design but we as consumers are only protected if it's deemed dangerous or if Polaris determines that the design is inadequate enough to have a risk either legally or conceptually. On the otherside of that statement is the fact that I am also a manufacturer required by law to deal with the same circumstances should they occur. IE you are not protected by warranty because there is almost no way to determine if this is a normal use situation. You may get resolution but only if the warranteer decides it's better to pay up and repair then suffer the potential negative consumer opinion.

To answer the question of are there reports of damage in the US. Yes I know of a few but VERY VERY FEW. For the amount of sleds on the snow and the miles of use piling up it is a very very narrow percentage well within industry standards. More disformation of the cleats and footbed then a complete breaking failure as shown in this situation. Please note: I have complete recorded (photographic), undeniable proof including written documentation for verification of my comments. There is some irony in this as well which will not be commented on. So are they warrantable claims? Absolutely not. What they are is a situation of use initiating force beyond the maximum design parameters of this area of the vehicle (part). The solution was cheap, easy, and offered the consumer a better overall end product. Yep we easily fixed them with Better Boards and that was that.

ejwbegysv...just put on the PRO BETTER BOARDS...ride em...do a write up on what your conclusion is for your magazine...and be done with it. You benefit and your reader base will really benefit. IF YOUR GROUP THERE WILL NOT COVER THIS COST PLEASE LET ME KNOW VIA EMAIL. Get coated! rob@snowmobilebetterboards.com

Your end result and experience will be EXCEPTIONAL. I know this and can make this statement with 100% confidence because I ride this sled DAILY and often ride right along side other PRO's that don't have Better Boards for actual field tested experience. In addtion to our own vehicles we also have 30 test riders on this product and have close association with performance and durability results regularly.
 
The running boards don't just magically break. They break or disform from a specific amount of applied pressure associated to use. The legal question here in the states is "normal use". Unfortunately this is a situation of design but we as consumers are only protected if it's deemed dangerous or if Polaris determines that the design is inadequate enough to have a risk either legally or conceptually. On the otherside of that statement is the fact that I am also a manufacturer required by law to deal with the same circumstances should they occur. IE you are not protected by warranty because there is almost no way to determine if this is a normal use situation. You may get resolution but only if the warranteer decides it's better to pay up and repair then suffer the potential negative consumer opinion.

I think there is a different customer protection in the US than Sweden. And in this case it has become the perfect storm. In Sweden Polaris have to proof that the sled has been broken by the customer. If they cannot proof that... Well, it's a very unconfy situation..
 
Check Cr Racings new wide board kit, with tunnel bracket. Won't bend this boards. 2 hour install.

Try these boards guys, i didn't think that u could really make the ride of the pro any better but I was proven wrong when I rode highrollers sled last week. AMAZING!!
 
Are there any confirmations of this happening to any sleds in US? How many sleds total have had this issue now?

Can you confirm when your build date was? Maybe we can try issolate this down to material defficeny or a bad lot of stressed material. It also looks like it could be issue with the material thinning out to much due to there stampling process

there is a tear completely through one of my cleats on my right side board, some of them are starting to fold. I don't have a picture of it, I didn't even notice it until it was pointed out to me by my buddy who works for my dealer was out checkin my sled out last sunday. Not real sure how I'm gonna fix it as I have already installed the polaris board supports.....I dont really wanna take those off and put better boards in. I think I can patch it up well enough for the couple months that I'll have it yet....
 
there is a tear completely through one of my cleats on my right side board, some of them are starting to fold. I don't have a picture of it, I didn't even notice it until it was pointed out to me by my buddy who works for my dealer was out checkin my sled out last sunday. Not real sure how I'm gonna fix it as I have already installed the polaris board supports.....I dont really wanna take those off and put better boards in. I think I can patch it up well enough for the couple months that I'll have it yet....


Please take some photos, Polaris is still telling me that Im the only one in the world with this problem...
 
Please take some photos, Polaris is still telling me that Im the only one in the world with this problem...

Yeah, kind of like they told me I was the ONLY one to have problems with my motor mount, and injector, and broken primary. Yet I have seen all 3 of these issues rise up on the forums. I guess that is just the world of big business. I noticed my right side running board support is bent, and I really don't remember hitting anything very hard. Not to say it didn't happen though.
 
Don't make this out to be a big problem. Very, very few have issues. This guy from Sweden is posting all over the world about this. Kind of ridiculous IMHO. If you jump hard enough often enough you will bend any board. I'm not saying Polaris shouldn't beef it up a bit, but this is not an epidemic.

Whoever started this post isn't even having a problem. Why read something you cannot confirm is true and post it here? You have no idea how this happened.
 
Don't make this out to be a big problem. Very, very few have issues. This guy from Sweden is posting all over the world about this. Kind of ridiculous IMHO. If you jump hard enough often enough you will bend any board. I'm not saying Polaris shouldn't beef it up a bit, but this is not an epidemic.

Whoever started this post isn't even having a problem. Why read something you cannot confirm is true and post it here? You have no idea how this happened.

This post I do not get, should we not talk about the issues we´re having? That way it´s kind of hard to determine wether it is a epidemic or not. By the way, you do know it´s a RMK Assault right? If you ain´t gonna jump it why buy it then? Not that I know personally anything about his ridingstyle but I´m pretty sure Polaris didn´t promote the Assault to be the "ultimate sled cruising between the icefishing holes."
 
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