My dealer called me yesterday and said the same on my voltage reg. and ecu, there is a 50 dollar deductible and they cover parts only, no labor. The dealer said I will have a half hour labor with that fifty dollars.
Voltage Regulator fails
- Thread starter THA_Natty
- Start date
I guess my response would be,"hand me the parts I'll do it myself in less than a half hour". 
Pays to have a good dealer I guess. If I wasn't mad when I brought it in, having to pay $50 would have taken care of it.
That's just not right in my book. They insist on their dealers performing the warranty work and then.....I'm just not sure I agree with that. Goodwill or not they are asking the consumer to pay for the inconvenience that their faulty product caused.
I think I'm just too idealistic. Living in a fantasy world. I keep waiting for people to do the right thing. I keep waiting for people to treat others as they would wish to be treated. Right and wrong always seems so clear to me yet most people don't look at things that way at all. Right and wrong never enter the equation. All they see is +$$$$ or -$$$$. People no longer matter to each other. Sad Sorry for my rant.
Pays to have a good dealer I guess. If I wasn't mad when I brought it in, having to pay $50 would have taken care of it. That's just not right in my book. They insist on their dealers performing the warranty work and then.....I'm just not sure I agree with that. Goodwill or not they are asking the consumer to pay for the inconvenience that their faulty product caused.
I think I'm just too idealistic. Living in a fantasy world.
I keep waiting for people to do the right thing. I keep waiting for people to treat others as they would wish to be treated. Right and wrong always seems so clear to me yet most people don't look at things that way at all. Right and wrong never enter the equation. All they see is +$$$$ or -$$$$. People no longer matter to each other. Sad Sorry for my rant.
I would have paid the 50 too..but the dealer would have been told..if it dont run....I will be back for my fifty..lol
When I snowchecked my 08 I took the three year warranty for the option. After first year it was a $50 dollar deductible for the remaining 2 years and that has covered parts and labor. That was all my dealer has charged me.
That's cool. I didn't realize that was part of the bargain. Shows you how much attention I pay to the warranty details. At least no one was surprised then.
Sorry about my attitude about that. I'm very leery about warranty work. I had a small issue once when a dealer would not allow me to do my own warranty work. They botched the job in a major way and caused all kinds of issues and headaches. Turning that small issue into a huge one. Even had to go to another dealer to get warranty work re authorized for the same thing. That is why I stick to the idea that if they can't do it right the first time I'll fix it myself. Not being negative, but it seems to work for me.
Shows you how much attention I pay to the warranty details. At least no one was surprised then. Sorry about my attitude about that. I'm very leery about warranty work. I had a small issue once when a dealer would not allow me to do my own warranty work. They botched the job in a major way and caused all kinds of issues and headaches. Turning that small issue into a huge one. Even had to go to another dealer to get warranty work re authorized for the same thing. That is why I stick to the idea that if they can't do it right the first time I'll fix it myself.
Not being negative, but it seems to work for me.
6
600xc4me
Well-known member
Mine VR has gone twice now. First time they didn't replace the ecm, cause the sled still ran, this year after my updated motor failed they found the VR, among a bunch of other stuff was shot again, so they replaced the ecm this time too in an effort to fix my scoring issues. So far so good. So far both times my VR went the ecm did not fry. First time I could smell it was hot, but no smoke, second time I had no idea it was shot till my dealer told me they had found it to be shot while they were installing the new top end. I'm also paying the $50 deductible for any warranty work done.
You guys should all point and laugh at me now. I just got a call from a local dealer who is warrantying my throttle body boots and VR for me. He has them on the way, but he said there is a $50 deductible. Lol He jokingly said they could install it for me. I laughed and said I'll take care of it.
.............
I would definetely do the work myself on mine, but I think it might be a little hard to load the map in the ecu without the digital wrench.
You should only have a deductible if you are out of factory warranty and are into the extended warranty.
Here is the scenario from a dealer:
If I replace a voltage regulator for a customer under warranty and a ECU (retail roughly 130.00 and 340.00 respectively) Polaris may call for the parts to be returned to them for testing. If they deem them good they will debit me for the previously paid claim. Great, I can deal with that, if they need a failed part returned I will make sure the part is failed when they get it. Simple especially with an electrical part. (Just kidding, trying to make a point. I would NEVER falsify a claim). The problem is if I replace 8 vr's and ecu's and the next Polaris shop in my district does 9 vr's and NO ECU's somebody at Polaris is going to go HHHMMMMM.
I would love to replace the ECU on every unit that has a regulator failure just to play it safe. And in case anyone from Polaris is monitoring this, call for my parts if you want, as you have found in the past, I don't falsify warranty. But it would be cool if on the 4 vr's we have replaced this season I could have replaced the ECU's also for insurance. All 4 sleds ran fine after vr replacement and the ECU's passed the "sniff test" i.e. no burnt smell. I, representing the shop, cannot afford to gamble the $1000. on cost of 4 ECU's just replacing them without them being in a failure mode. I can call Polaris Tech Line if I think one is suspect, but a clean, pristene unburnt one that may test good does not meet Polaris' definition of a warrantable part. So who takes the gamble? The sled owner 1 1/2 hours out from the truck.
Just like when a group of Harley riders goes on a trip one of them has a belt repair kit, I guess it would be prudent to think this way about voltage regulators and ecu's. Not right, necessarily, but prudent.
BTW, I'm not sure that the capacitor is a necessary replacement or a part to be concerned with as it is only basically a kind of storage battery to aid starting. If I am wrong on this point let me know.
If I replace a voltage regulator for a customer under warranty and a ECU (retail roughly 130.00 and 340.00 respectively) Polaris may call for the parts to be returned to them for testing. If they deem them good they will debit me for the previously paid claim. Great, I can deal with that, if they need a failed part returned I will make sure the part is failed when they get it. Simple especially with an electrical part. (Just kidding, trying to make a point. I would NEVER falsify a claim). The problem is if I replace 8 vr's and ecu's and the next Polaris shop in my district does 9 vr's and NO ECU's somebody at Polaris is going to go HHHMMMMM.
I would love to replace the ECU on every unit that has a regulator failure just to play it safe. And in case anyone from Polaris is monitoring this, call for my parts if you want, as you have found in the past, I don't falsify warranty. But it would be cool if on the 4 vr's we have replaced this season I could have replaced the ECU's also for insurance. All 4 sleds ran fine after vr replacement and the ECU's passed the "sniff test" i.e. no burnt smell. I, representing the shop, cannot afford to gamble the $1000. on cost of 4 ECU's just replacing them without them being in a failure mode. I can call Polaris Tech Line if I think one is suspect, but a clean, pristene unburnt one that may test good does not meet Polaris' definition of a warrantable part. So who takes the gamble? The sled owner 1 1/2 hours out from the truck.
Just like when a group of Harley riders goes on a trip one of them has a belt repair kit, I guess it would be prudent to think this way about voltage regulators and ecu's. Not right, necessarily, but prudent.
BTW, I'm not sure that the capacitor is a necessary replacement or a part to be concerned with as it is only basically a kind of storage battery to aid starting. If I am wrong on this point let me know.
Next time I'll read through the whole thread before chiming in; this got answered about a million times before I posted! Sorry to have wasted everybody's time.
I don't think that it is wasted. My sled had a new v.r. and ECU last year. It fixed the problem for 800 miles or so. I did not have a wideband guage on it at that time. Now, a month ago it burned down again and I saw the AFR's go lean. I have been trying to get a new v.r. and ECU from the dealer and has been reluctant to just replace them and haven't gotten a day where we can go on the mountain to start swapping parts. I did however get just a new v.r. and the afr's are still super lean, as in 15/16 to 1. I'm still convinced that a new ECU will fix the issue even though there is no "burnt" smell and has taken the new flash.
If a VR clips the extra voltage coming from the stator, could we put 2 inline just in case 1 fails?
BTW last year I had a stator go...but I don't know if they changed out the VR as well. I know the ecu was ok and has still been ok.
BTW last year I had a stator go...but I don't know if they changed out the VR as well. I know the ecu was ok and has still been ok.
J
jeepin270
Well-known member
Anybody have there ecu fry when the dealer trys to do the reflash? Mine did, so my dealer put in a new one off of one of there showroom sleds. Today my dash lights went out and it just died. Fried the **** outa the ecu, it was smoking pretty good. I have a 09 assault with a attitude box. Any advise would be greatly appreciated.
It seems that your dealer, like me, would prefer to replace the ECU. Given the scenario I presented above would you (or anyone else who cares to comment) be willing to pay out of pocket for an ECU with the promise that you would be reimbursed by, say, store credit if the dealer is paid by Polaris? I know many will say they should not have to pay anything, I am just trying to think outside the box and come up with a win-win for all the innocents (the dealer and the owner) in this deal.
Another part of the picture is that the 1st dealer that readily replaced the v.r. and ECU is no longer in business. The dealer that is helping me now simply has to go on my word.
I didn't have to go there, but I was willing to tell the dealer that if the v.r./ ecu combo didn't fix the problem that I would buy the parts. I am that confident that this is the problem. Hopefully we can meet up on the mountain soon, until then I'm riding my 600. Been a month now.
D
deepdiver
Well-known member
Yes..riding partner in Wenatchee had his ECU not take the reflash...they changed the ECU and VR/cap all at the same time.
