trouble with babbitts online ?

[redfox]

Worse on-line service ever

Ordered 2 items, paid $17 shipping for $12 worth of parts, 5 weeks
later I received 1 item, no explanation, 4 weeks later my card was
credited $4 for shipping, called, e-mailed and got no response.
Reported them to Better Business Bureau. By the way I live less
than 70 miles from Babbits so 5 week delivery is ridiculous.
I wouldn't buy a can of pop from those crooks in the future.
"Say no to BABBITS"

 

[sled-fiend]

Someone should email a link to this thread to management. Sounds like a horrible company!

 

[1M800]

Same problem as everyone else. Ordered a bunch of small items from them. I didn't even realize they weren't all there when I received the order. But I had enough to get my sled back together. About a month later I start getting B.O. parts from them! I was like what the he!!.

 

[GoBigParts]

Huh, I order some OEM stuff from them because the price and the fact that I can pick it up. I only about 10-20 min away. Never really had a big issue. I did order a gas can and got an email a couple of day later that said it was dicontinued from Polaris and they credited back my card. At least I got the communiction. This was last week.

For Aftermarket oem and parts & accessories, I ship all over and offer really good prices and customer service. For OEM you can get anywhere else you may want to try Ingles Performance out in NY. I have had good luck with them.

http://www.gobigparts.com

info@gobigparts.com

 

[SwampCat]

Try these people

Bristows Polaris, in MN. Toll free #. People who know the product. Always seem to have parts instock. If only ordering SMALL parts, ask that they use Speede Delivery,only 5 bucks & usually 1 day shipping.

 

[BigTruck]

I just got an e-mail update on the parts i ordered. The shovel bag is sold out or discontinued and my card has been refunded for that part. the rest of the parts are still coming. (i hope)

The e-mail although computer generated gives me a little hope that they know what they are doing.


Rob.

 

[GMCRMK]

I must be lucky

FWIW. Although previous orders have been slow and some came in split shipments, my last order was place 10/27 and I just got confirmation that they are shipped and will be here 11/10. Not too bad IMO. I guess it depends on what's in stock etc... Either way, reading thee posts it sounds like their C.S. has a lot to be desired.

 

[FreeAgent]

For Arctic cat Parts PM Freeagent

She gives great prices on parts and has amazingly fast shipping. Excellent customer service as well.

Hey guys if you need any parts for Yamaha,Arctic Cat and Polaris give me a shout or just call me i can normally get cat parts to ya in 2 days free freight and Polaris and Yamaha around week free freight. I think i have pretty damn good pricing so i would take that bet with ya Greg on beating any dealers pricing

Michelle

541-523-3500

 

[BigTruck]

Hey guys if you need any parts for Yamaha,Arctic Cat and Polaris give me a shout or just call me i can normally get cat parts to ya in 2 days free freight and Polaris and Yamaha around week free freight. I think i have pretty damn good pricing so i would take that bet with ya Greg on beating any dealers pricing

Michelle

541-523-3500

Hey guy's,

I just got off the phone with Michelle. She gave me great service and her prices were just as good as those other guy's!

Michelle is my new best friend!

Thanks again.


Rob.

 

[FreeAgent]

Hey guy's,

I just got off the phone with Michelle. She gave me great service and her prices were just as good as those other guy's!

Michelle is my new best friend!

Thanks again.


Rob.

I aim to please!!!!!!!!!!!! TYVF

 

[CO_MapMaker]

Again - FreeAgent rules!!

 

[BigTruck]

Again - FreeAgent rules!!

Yes she does!!

 

[FreeAgent]

Again - FreeAgent rules!!

Thanks

 

[BigTruck]

So I just got the e-mail confirmation that my parts are in and ready to ship. I should have them by the 12th.

Will keep ya'll posted and see if they all get here.

 

[GMCRMK]

Well my order came earlier than expected but only got 3 of 4 items. No mention of the missing item on invoice or e-mails. I'll e-mail back and see what's up.

 

[BigTruck]

Well my order came earlier than expected but only got 3 of 4 items. No mention of the missing item on invoice or e-mails. I'll e-mail back and see what's up.

Hope it turns out good for you.

 

[donbrown]

I used to tell people to order from them.

No more.

I ordered a part from Babbits, Ronnies, and a small sled shop.
Babbits was 50% above retail price and I needed 16 of these parts so I said ... order from 3 places and see what you get.

Well I received the items and Babbits provided 3 times the amount of the same part for 50% above retail.

Great deal !!! So I ordered 5 more of the same part from Babbits thinking I would get 15 items. 3 x 5 equals 15 ... right WRONG. They only shipped 5 items prices 50% above retail.

On the phone they declared they don't sell multi items under one part NUMBER. They wanted to charge a restocking fee I said you are not plus you should refund shipping since you stiffed me on the part.

So now I have a dispute on the credit card.

 

[POLZIN]

I still have not gotten my order! man I wish that place was closer so I could go over there and have some fun! yelling at somone on the phone is not as much fun as it is in person! I am calling right now If they dont have a tracking # I am going to unload and they will not charge me anything !

 

[J&L Snowhawk]

bad deals

I took is in the Azz with them 2 years ago. I bought a suzuki dealer demo dirtbike from them. Looked like a very nice bike and ok price. was an ebay buy. I get the bike from shipping, try to start for 1/2 hr finally starts and knocks like hell. call them up and talk to them they tell me I can talk to the guy who crated the bike so i did. well it ran fine when i put it in the crate he told me. I tore the engine down ex valves were hitting piston cause they had cam timing off. ends up the bike was a race bike and didn't even have the engine it was supposed to have. I did get them to pay for the parts but fixed myself. Never again will I buy something from them crooks.

 

[snowmofo]

babbitsonline

I bought a bunch of stuff and some were'nt right. Sent them back with return # they gave me never seen money !