Here is what *I think* of Mossberg, its an Email cut/paste with names omitted so read bottom up to make since.
Thank you for your e-mail. We recommend shipping your complete firearm to us for an examination: If there is a fee involved, we will call you directly prior to performing the service.
MAKE ABSOLUTELY CERTAIN YOUR FIREARM IS UNLOADED.
· DO NOT SEND AMMUNITION WITH YOUR FIREARM.
· Remove all accessories from your firearm such as scopes, slings, swivels, mounts etc.
· Package your gun securely in a suitable shipping container; be certain parts cannot shift during shipment.
· Include in the container a clear description of the problem or service you wish us to perform, your complete return shipping address (no P.O. Boxes) and your daytime telephone number.
· Ship via your chosen carrier, prepaid (we do not accept C.O.D. shipments) and insured to:
Mossberg Service Center
1001 Industrial Blvd, Industrial Park
Eagle Pass, TX. 78853
Please record your serial number in your personal records before you ship your
firearm to us. Currently our turn-around time is approximately 15 working days. Please be advised that some repairs can take longer.
If you have any further questions, please feel free to contact us at 1-800-363-3555. Once again, thank you for your e-mail. We are looking forward to be of service to you.
From:
Sent: Saturday, October 18, 2008 2:24 PM
To: Service
Subject: 835 Ulti-mag
I got no reply on the first effort.
--- On Sat, 10/4/08, @yahoo.com> wrote:
From: >
Subject: 835 Ulti-mag
To: service@mossberg.com
Date: Saturday, October 4, 2008, 8:43 PM
My wife bought me a Mossberg 835 Ulti-mag a fews years ago
I am writing this to see what kind of warranty mossberg offers on your guns, this 835 has been a lemon since the day I unwrapped it
I was thinking about getting a new gun, but thought I'd see if I could possibly have you all fix this gun for me.
Ever since I've tried to shoot it the shells would stick in the barrel and fail to eject properly, the extractor is working fine and even pulls the rim back on the shell if I pull the foregrip back hard enough, but the shell will not come out of the chamber.
The shell for some reason just glues itself in the chamber once fired and it doesn't even matter what kind of shell it is, it does it with el cheapo 2 3/4 inch trap loads (by the brick at walmart) or it does it on top of the line turkey and geese loads. I have to jam and arrow or rod down the barrel to punch the shell out.
I thought the chamber might have been cracked but I can't see one.
I really hate this gun.
I suppose if it ejected and shot properly I'd like it though, its a nice gun otherwise.
the serial # is UM 23XXXXXXXXX
the barrel is 12 GA 28IN. "accu-mag" with the screw in chokes
Like I said this thing sucked since the day I brought it home, I was going to buy a new barrel but I refuse to, because this one should have worked and it does not....and it sure isn't my fault.
anyways, will you all make this gun right and restore my faith/trust in Mossberg?
~
