So I'm guessing he's not on your Christmas card list?
Maybe you could work out a deal with him to take his new stock out on the hill and teach him how to set them up.
It's a win-win
You get to ride nice new sleds and he can get a good set-up!
Today 11:03 AM
funny you should mention that. I did offer him to take out his sleds with potential customers and show them the ability of the sled and to make sure the set up was right but after trying to fickduck me a second time I picked up my sled and took it to a real dealer to get it fixed under warranty. The only thing Randy is going to get from me is a mouth full of bad rep. I have had his service manager come up to me and say "I know this isn't right but Randy is making me charge you for something that should be under warranty but we can't figure it out". Nothing a stop payment on a check couldn't solve.
Maybe you could work out a deal with him to take his new stock out on the hill and teach him how to set them up.
It's a win-win
You get to ride nice new sleds and he can get a good set-up!
Today 11:03 AM
funny you should mention that. I did offer him to take out his sleds with potential customers and show them the ability of the sled and to make sure the set up was right but after trying to fickduck me a second time I picked up my sled and took it to a real dealer to get it fixed under warranty. The only thing Randy is going to get from me is a mouth full of bad rep. I have had his service manager come up to me and say "I know this isn't right but Randy is making me charge you for something that should be under warranty but we can't figure it out". Nothing a stop payment on a check couldn't solve.