Well I can start 800's, not really a issues as long as it is not -20. But I did have trouble starting the pro 800 on the little demo ride we did. On that sled (might have been just that sled though) it only took one pull to start it but that pull had to be a full pull not a shorter pull. I didn't have long enough arms and had to stand pretty much on the bumper to make it work. Maybe this is the case?
May be the case. Though, they have difficulty even getting motor to turn over. I think they are trying to start with arms rather than the body. Kind of moot at this point as I have the ES installed on the SBA.