1
1M800
Well-known member
I have an interesting story about SlideKicks:
I also bought my first sled with reverse. So I bought my Slidekicks. I would call there performance Ok. They work...but not as well as the old style spring scratchers that I was used to running. So after a couple hundred miles the metal cracks at the base that bolts on the rail. So I email the company and they ship me out a new set no questions asked. I receive the new set and look at them through the clear package to find out they are cracked in the same place as mine...new in the package!!! So I email the company and they sent me out another new set! While I was waiting for the 1st new set to come I clamped them together with a vise grips and tack welded the crack. So I still have the original set on my sled and 2 new packages in my garage. So in summary: warranty and customer service is great...product...not so great. Before I leave for Wyoming next week I am going to replace them because, like someone else, I left them up for the summer and I can't even get them to touch the ground! I will run them while I can get them replaced for free, but I wouldn't spend my money on them again.
I also bought my first sled with reverse. So I bought my Slidekicks. I would call there performance Ok. They work...but not as well as the old style spring scratchers that I was used to running. So after a couple hundred miles the metal cracks at the base that bolts on the rail. So I email the company and they ship me out a new set no questions asked. I receive the new set and look at them through the clear package to find out they are cracked in the same place as mine...new in the package!!! So I email the company and they sent me out another new set! While I was waiting for the 1st new set to come I clamped them together with a vise grips and tack welded the crack. So I still have the original set on my sled and 2 new packages in my garage. So in summary: warranty and customer service is great...product...not so great. Before I leave for Wyoming next week I am going to replace them because, like someone else, I left them up for the summer and I can't even get them to touch the ground! I will run them while I can get them replaced for free, but I wouldn't spend my money on them again.