H
H.I. McDunna
Well-known member
The GEAR NEEDS TO BE REGISTERED online to make the warranty valid to the original purchaser. For obvious reasons. Or else the 2010 jackets would be the hottest things at the swap meet!
How did you like your Motorfist gear?
- Thread starter sledfvr
- Start date
How in the heck are you going to provide a "new" loaner to every customer that has an issue? Then what do you do with it once it's not new? Why would you waste product on warranty repairs, unless the garmet needed replaced instead of repaired, then it's in the customers hands already and they are happy .
I just have a hard time following the logic behind this, the warranty change I get... bussiness greed... with a long warranty you have to build a great product, the shorter the warranty the lower the quality you need to have the service life out live the warranty.
I just have a hard time following the logic behind this, the warranty change I get... bussiness greed... with a long warranty you have to build a great product, the shorter the warranty the lower the quality you need to have the service life out live the warranty.
T
TheOneBigMike
Member
I know it is awful to think that Motorfist might be going the way of Klim, but I just want to throw a perspective out there. As an entrepreneur, I know how hard it is to gather starting capital, let alone being able to get enough footing to expand a product line. So to try and sell the most product they possibly could, they offered an over zealous warranty. I think a lot of people that were on the edge about whether or not to try a brand new product. The warranty alone may have influenced their decision.
Delete a few middle thoughts because I'm done typing for now...
To the people that took the plunge and bought a brand new product from a brand new company. Thank you. You supported the start of a company that will hopefully be part of the sport for a long time to come, and congratulations, your reward will be an unbeatable warranty. Think of it as a thanks for helping.
I am standing up for them a little I know. I first contacted them last season about sizing to fit me, and even though they couldn't help me in their first production run, they did say that they would be expanding size range as soon as feasible. To me they followed through, this year runs up to 4xl. I will be riding with motorfist gear this year, even with the change in the warranty.
Delete a few middle thoughts because I'm done typing for now...
To the people that took the plunge and bought a brand new product from a brand new company. Thank you. You supported the start of a company that will hopefully be part of the sport for a long time to come, and congratulations, your reward will be an unbeatable warranty. Think of it as a thanks for helping.
I am standing up for them a little I know. I first contacted them last season about sizing to fit me, and even though they couldn't help me in their first production run, they did say that they would be expanding size range as soon as feasible. To me they followed through, this year runs up to 4xl. I will be riding with motorfist gear this year, even with the change in the warranty.
look at the old kid with new stuff on the block
check this new fabric out...jackets/pants boots and gloves developed in the most advance systems in the world
http://www.columbiasportswear.ca/Omni-Heat/Science_Omni-Heat,default,pg.html
check this new fabric out...jackets/pants boots and gloves developed in the most advance systems in the world
http://www.columbiasportswear.ca/Omni-Heat/Science_Omni-Heat,default,pg.html
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