LETTER FROM SKINZ
Chris,
I'm sitting here in Denver hanging out so I thought I would lay out where we are at with the Rod ends.
Obviously, we did not have failures in any of our testing. If we did we would not have used these 1/2-20 rod ends. We are comfortable with the 1/2-20 rod ends and still believe they are suitable. From what we understand, these are used in Mustangs.
All of our reports from the people that have used the new ends are positive and without problems.
We have decided to make the change to the 5/8 lower. Not because we thought our original design was not right but to offset the concerns and perceptions generated online. The larger end would just put everyone at ease.
We are offering to upgrade the customers that aren't comfortable with their 1/2-20 lowers. They will be able to contact us and we will rework their lowers to the 5/8.
It is important to know that all the filming and development was done with the 1/2-20. This is why we made a movie and made it available for free.
As we were the first company to innovate, develop, and produce the Nytro front end with forward location of 4.5", we wanted people to see the authenticity of the front end and what it could do. We also still think this front end is the most effective compared to the others because of the spindle location.
As stated before, our end game is the customer experience. We are replacing all the 1/2-20 rod ends with new parts. We strongly beloved the first ones were defective. Some seemed to be OK and some weren't. If anyone has any questions, they can call us and we will work it all out. We want everyone to be taken care of.
This is sent from my phone so you may have to fix a couple things.
Thanks for your help.
Jeff