my wife finally sent her bibs in, with failed zipper. The zipper failed right away so we just duck taped them. She kept forgetting to send them in until there was snow on the ground so it has been a few years since they first blew the zipper. Klim is charging $80 for the zipper. They said there was a couple holes that were burned into them for about $300. So if they fixed everything it would be $380. She had them fix the zipper for 80 and called it good. The zipper should have been fixed for nothing but we should have sent them back a couple of years ago. To even tell her they would fix the other, for what they wanted, was a little rediculous. I'm not in love with them nor am I mad at them. Glad you guys had good luck.