Be careful with these guys, they do have the inventory and good prices, but that is where it ends!! They are your typical high volume dealer that washes their hands once the machine leaves their parking lot! Parts department is way messed up. Service department appears very knowledgeable, but I haven't had any service performed so I can't verify if they actually know what they are talking about!
Sounds like River Valley....not the most knowledgable parts area. Not sure on service, but I was told last year by a guy that they don't have the ability to pop a bearing off a drive shaft Said they send all the crank work out...