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509 disappointment

Recently purchased Sinisters (which are awesome) from 509 but did not get the complete order. After endless unanswered phone calls and e-mails I'm not sure what to do. Products are top notch, customer service, not so much.
 
Goose, what are you missing? PM me the info and I'll take care of it. Sorry for the issues!!
 
Wow YOU GUYS should start selling everything we need including sleds!!!!



SERVICE!!!! 7 Minutes I gotto wait longer then that to yell at the cable company!
 
Look at that not even 10 mins after your post. Sure things can get frustrating but at least talk to people before throwing names out there.

AFTER ENDLESS UNANSWERED PHONE CALL AND E-MAILS I'm not sure what to do


enough said....
 
It's all good. I'm sure he didn't know I, "03rmking" am with 509 or he would have PM'd directly. Bottom line, this is another avenue for communication, one that I frequent and works great. Soon as I get his PM, problem will be solved.
 
509 Films has my buisiness for ever.

The othe day I was up sledding in Idaho and i was having a problem eith my 509 goggles fitting properly.

I called Tom from 509 films and he drove 85 miles and helped me put them on. I was putting them on upside down. I am partially retarded and Tom realizes this and helps me out when he can.

Thanks again Tom

p.s. I tried putting Vertical Ascent in the toaster and it won't play. Any thoughts?
 
509 Films has my buisiness for ever.

The othe day I was up sledding in Idaho and i was having a problem eith my 509 goggles fitting properly.

I called Tom from 509 films and he drove 85 miles and helped me put them on. I was putting them on upside down. I am partially retarded and Tom realizes this and helps me out when he can.

Thanks again Tom

p.s. I tried putting Vertical Ascent in the toaster and it won't play. Any thoughts?

Did you order the toaster or the microwave dvd? There is a difference. And it was 86.5 miles.
 
509 Films has my buisiness for ever.

The othe day I was up sledding in Idaho and i was having a problem eith my 509 goggles fitting properly.

I called Tom from 509 films and he drove 85 miles and helped me put them on. I was putting them on upside down. I am partially retarded and Tom realizes this and helps me out when he can.

Thanks again Tom

p.s. I tried putting Vertical Ascent in the toaster and it won't play. Any thoughts?

LMFAO.

I'd taint that one by adding to it.
 
Best goggles I've EVER owned.....period!!! Just ordered 3 more lenses, and they arrived within a few days! Excellent product, and great service from my experience!

No toaster or upside-down goggles has made it easier too! ;) PRICELESS!!! LMAO!!!
 
509 Films has my buisiness for ever.

The othe day I was up sledding in Idaho and i was having a problem eith my 509 goggles fitting properly.

I called Tom from 509 films and he drove 85 miles and helped me put them on. I was putting them on upside down. I am partially retarded and Tom realizes this and helps me out when he can.

Thanks again Tom

p.s. I tried putting Vertical Ascent in the toaster and it won't play. Any thoughts?

hahaha! you weren't drunk were ya?:beer;

that shows some customer service!! :cool:
 
I called Tom from 509 films and he drove 85 miles and helped me put them on. I was putting them on upside down. I am partially retarded and Tom realizes this and helps me out when he can.

I am still stuck on this part. LMAO

BTW I have a pair, plus 5 Scotts, The first one I reach for is the 509. :)
 
I had a small issue on one order.
I pm'd Tom & it was taken care of in short order.

None of this ......
"press 1 for english"
"please enter your 16 digit account #"
"please mail a copy of your packing slip"

None of the above BS!
Just excellent service!

I wear my "Evolution" T-shirt
& display "509" on my sled proudly!

Jan52008005.jpg
 
I'm disappointed also. I never received my 509 goggles.

..then again, I never actually ordered them, but still its disappointing not to have them.;)


I agree, they should just know we need them and ship without having to ask.
 
509 Films has my buisiness for ever.

The othe day I was up sledding in Idaho and i was having a problem eith my 509 goggles fitting properly.

I called Tom from 509 films and he drove 85 miles and helped me put them on. I was putting them on upside down. I am partially retarded and Tom realizes this and helps me out when he can.

Thanks again Tom

p.s. I tried putting Vertical Ascent in the toaster and it won't play. Any thoughts?

Oh my G@D that's one of the funniest things I have heard on here..............
 
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