How to Reset Your Zune
Microsoft seems to be a popular subject for jokes about crashing, freezing, and unstable software. It seems only inevitable that your new Zune will also lock up. Wouldn't it be nice to know how to reset it just in case?
Steps
1. Before you try resetting your Zune, check the Hold Switch. Even if the switch is off, it can sometimes still be on. Flick the Hold Switch on and off.
2. If that didn't fix it, your Zune may truly be frozen. Hold the "Back" and "Up" buttons together until the screen turns black (two to five seconds).
3. Look for the Zune logo and a white progress bar near the bottom of the screen. Your Zune should be back to normal in about five seconds.