Update remap problems?

[tahoermk]

Has anybody had trouble with their sled's ECU not accepting the remap from Polaris. The dealer doing my friends update(08 D8) is saying they can't get the remap to download onto his ECU and that it is all Polaris' fault. Anybody have any experience with this issue or an explanation for me? They said a new ECU wouldn't solve the problem because they come blank with no program. What do ya'll think? Suggestions? Help?
thanks!!!
geoff

 

[AKSNOWRIDER]

Has anybody had trouble with their sled's ECU not accepting the remap from Polaris. The dealer doing my friends update(08 D8) is saying they can't get the remap to download onto his ECU and that it is all Polaris' fault. Anybody have any experience with this issue or an explanation for me? They said a new ECU wouldn't solve the problem because they come blank with no program. What do ya'll think? Suggestions? Help?
thanks!!!
geoff

have him run it by another dealer and see if their digital wrench will load it...

 

[Ron]

Common sense would say BS. The new ECU's come blank so that they can be used for more than one model. The dealer has options...if they know what they are doing. Either the dealer is doing something wrong or the ECU is bad? If the ECU is bad then a new one can be updated for that sled. The sled doesn't know which ECU it has, you can swap them.

 

[gcmci]

Common sense would say BS. The new ECU's come blank so that they can be used for more than one model. The dealer has options...if they know what they are doing. Either the dealer is doing something wrong or the ECU is bad? If the ECU is bad then a new one can be updated for that sled. The sled doesn't know which ECU it has, you can swap them.

x-2

 

[greasemonkey3406]

Common sense would say BS. The new ECU's come blank so that they can be used for more than one model. The dealer has options...if they know what they are doing. Either the dealer is doing something wrong or the ECU is bad? If the ECU is bad then a new one can be updated for that sled. The sled doesn't know which ECU it has, you can swap them.

I agree 100%. When we do software updates on equipment and we have problems, it is either with the laptop or the ecu itself. The software is just just copied over and over as people download it. If it works on 10 other ecu's theres no reason why it cant work on that one. All they have to do is try another ecu and that can eliminate that problem right there. Maybe the cable connecting to the sled is faulty, but a bad program?? I dont think so.

 

[tahoermk]

Thanks for the input. I thought that was BS, should a new ECU be part of the update,? The sled was running when he brought it in? Waddya think?

 

[deepdiver]

A friends 08 D8 did the same after the update..they replaced the ECU and the Voltage regulator and all was happy once again.

 

[tahoermk]

Thanks again everyone!! Now it sounds like the problem is with Windows 7, and seems there may be other sleds with the same issue in their shop. I will let him know about the voltage regulator.

 

[Jkinzer]

out of all the updates we did, we had one ecu not take the program, it was on an 09 d8, and polaris had us replace the ecu and the voltage regulator just incase it was a problem sled from the year before, it took the update just fine after the new ecu was in place and runs great

 

[tahoermk]

should he ask for a new ECU and regulator, this dealership isn't really giving him much info.