I
icracr91
Member
It’s Mike VanDam and Lucas Johnson (Burndown) at Hamilton Polaris KTM
Just wanted to give you something to think about when picking a dealer to snow check through:
Some stores allow up to 2 hours to set-up and PDI a new unit. That being said, experienced technicians use all of that time doing all the checks and adjustments by the book and not take shortcuts.
There are many little things an attentive technician can do above the normal to make things better. (example) An experienced tech will remove the clutch weights and balance them, this makes the motor run smoother and the clutch shift better.
Question, does the salesman ask questions to help the tech set your sled up properly? Qualify the dealer…some dealers take an active role in tuning with their customers…the old “I am the man and you will ride what I ride” does not fit.
Driver weight, riding area, riding style, gear weight, etc. are all important to “ball park” set-up a sled for the customer.
Some dealers offer a certain amount of “custom” set-up at no charge to dial the sled in more for their selling area and also offer custom performance / durability packages for sale….this can be good or bad….interview your dealer to see if you feel that they are technically inclined to be offering something you would buy….the days of tuning from the “gut” are gone and anyone that will not tell you what is in the “secret” set-up probably does not know the secret either.
Some dealers also support and tune for race teams…support is easy, it is only $$$$...tuning on the other hand is extremely valuable: wins = good running sleds for mtn riding as well.
Support after the sale…does the service manager have technician experience and will he exhaust all warranty requests in a quality manner?
The best dealer in my mind offers a fair price and the above mentioned qualities.
Something to think about….Thank you.
Just wanted to give you something to think about when picking a dealer to snow check through:
Some stores allow up to 2 hours to set-up and PDI a new unit. That being said, experienced technicians use all of that time doing all the checks and adjustments by the book and not take shortcuts.
There are many little things an attentive technician can do above the normal to make things better. (example) An experienced tech will remove the clutch weights and balance them, this makes the motor run smoother and the clutch shift better.
Question, does the salesman ask questions to help the tech set your sled up properly? Qualify the dealer…some dealers take an active role in tuning with their customers…the old “I am the man and you will ride what I ride” does not fit.
Driver weight, riding area, riding style, gear weight, etc. are all important to “ball park” set-up a sled for the customer.
Some dealers offer a certain amount of “custom” set-up at no charge to dial the sled in more for their selling area and also offer custom performance / durability packages for sale….this can be good or bad….interview your dealer to see if you feel that they are technically inclined to be offering something you would buy….the days of tuning from the “gut” are gone and anyone that will not tell you what is in the “secret” set-up probably does not know the secret either.
Some dealers also support and tune for race teams…support is easy, it is only $$$$...tuning on the other hand is extremely valuable: wins = good running sleds for mtn riding as well.
Support after the sale…does the service manager have technician experience and will he exhaust all warranty requests in a quality manner?
The best dealer in my mind offers a fair price and the above mentioned qualities.
Something to think about….Thank you.
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