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Shipping time - Better Boards to Canada: Any troubles with F-Bomb?

Hey folks - I'm sure there are lots of you north of the 49th or even 60th who have ordered Better Boards from Rob @ F-Bomb. Just curious what type of arrival time you've seen on them.

I ordered a set over a month ago and haven't heard a peep yet, generally 2.5-3 weeks is the norm for regular parcel post to my area.

I've been trying to get an order confirmation or tracking # from Rob with no luck, which surprises me as pretty much everything I read here touts his customer service as second to none. This and he answered my emails within 48 hours when I was getting info prior to purchase. I don't like it when customer service drops off as soon as they get the $$ and order confirmed!

Haven't lost faith yet, but I want to keep a close eye on it:confused:
 
Rob is a solid guy...probably just busy with something going on right now with the shipping. It's probably tough to confirm where the stuff is sitting at the border.
 
Hey folks - I'm sure there are lots of you north of the 49th or even 60th who have ordered Better Boards from Rob @ F-Bomb. Just curious what type of arrival time you've seen on them.

I ordered a set over a month ago and haven't heard a peep yet, generally 2.5-3 weeks is the norm for regular parcel post to my area.

I've been trying to get an order confirmation or tracking # from Rob with no luck, which surprises me as pretty much everything I read here touts his customer service as second to none. This and he answered my emails within 48 hours when I was getting info prior to purchase. I don't like it when customer service drops off as soon as they get the $$ and order confirmed!

Haven't lost faith yet, but I want to keep a close eye on it:confused:

I live in alaska and had no problem with my order from rob..he will take care of you....I think he is out riding(was a thread about a big ride) ..and has a big show this following week..that might be why you havent heard from him..but I am sure you will as soon as he gets near a computer..you might also pm him on here just in case he hits snowest without checking his email.....
 
I've ordered some stuff from him in the past. He was a little hard to get a hold of a few times. That being said, the chances of him ripping someone off is less than zero. Calling is probably the best way to get in touch with him.
 
That's good to hear. Just scoping out the situation - the reason I decided on the BB's was from all the great feedback on the product and company...

Running out of time to get these new boards on my sled before the end of the season and I've worn my boots out from kicking ice off my boards :eek:
 
That's good to hear. Just scoping out the situation - the reason I decided on the BB's was from all the great feedback on the product and company...

Running out of time to get these new boards on my sled before the end of the season and I've worn my boots out from kicking ice off my boards :eek:

hope you never missed the parcel slip and she has been sitting in town..??..sometimes customs catch it in Vancouver and try and call for cc for gst etc...then it can really get lost...i have been lucky as they collect the dues in Whitehorse when they catch it on me...anyway i have the fastlanes but im sure the betterboards will be worth the wait...!!!
 
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