Klim has really gone to Crap.
Same gloves, same problem
Balclava, fraying along the edges after 2 months of riding.
Brand new Beanie, unraveling at the top of the hat.
Bought a new Valdez parka this year. Told the dealer that its not as heavy as my older Valdez which by the way is still in great condition after 3 seasons. Dealer said that they changed their material/build for these, but they are just as good if not better than the older style. BS, I'm freezing in this jacket, the pockets are tiny, no vent in the back.
Send the gloves back for a new pair. I'll do that, and while I wait for half the season, should I buy a new pair of Klim gloves, or suffer with a crappy pair of 7-11 gloves???
Sent my gloves back and got a call from Klim today telling me no warranty because there is a burn mark on one glove. The burn wasn't even in the area thats falling apart. The glove without the burn mark has the same problem (webs of fingers on palm side falling apart, and tip of finger falling apart). I realistically wore these gloves 2-4 times and the palms were ruined.
Needless to say a sad day for me, as I've pimped the Klim product for years, and spend close to $3k a year between myself/father/uncle on their stuff. I've got an 08 Valdez parka that I wore 4 times this last season because I was freezing in it, and I'm still wearing my old lime green Valdez that is much thinker and warmer.
I called my Klim dealer of whom I personally ride with, and will have him cancel my spring order if he can, as I have a new pair of boots, and a new pair of bibs ordered.
See above post for the problems I've had with Klim stuff this last year. Of course it all says made in China on it, and it seems to be of the quality of a Harbor Freight tool (made in china as well).
The funny thing about my whole experience is:
About 3 months ago I was talking with my Arctic Cat dealer of whom is also a friend of mine(Sierra Mtn Sports) and he was telling me that next season they will carry Klim, as the area rep was in his store that morning and wants to put a big display up. I told John (Sierra Mtn Sports) the problems I was having with my Klim stuff this last season, as well as the cold Klim boots that I had (don't know the name but they are the ones with the foam inners that are stiff like a snowboard boot) The boots are basically like putting one of those white foam 7-11 throw away ice chests on your feet. My dealer John told me that I was full of it, and any problems would be taken care of by Klim. He then got on the phone with the rep that was in his store that morning, told him my situation and was told by the rep that I needed to be taken care of, and to send my stuff in and I'd get the treatment.
As you can tell, I got the treatment, and I'm pretty fired up about it, as again I spend alot of money on their stuff. Anyway Sierra Mtn Sports was on the phone with Klim today as well and they are holding their ground. Never-the-less, it's not the $70 I paid for the gloves that I care about, but the fact that I've had guys making fun of me because for the last 4 years I've had a brand new sled, and a new Klim suit to match and talked their product up like there was nothing else to buy. They want to pass their China crap on me now, don't even send the gloves back to me, just throw them in the trash and I'll take my money somewhere else.
Sorry for the rant!!! I'll catch you guys again in Oct.
). Used the Restore and no more problem.
