Jetjock I was wondering did you install the track or did a authorized dealer?
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It just seems with the lugs getting longer and longer the tracks just are not holding up, I am thinking about the 3 inch next year, but I am sure it will do the same thing.
Always buy Camoplast Tracks through TracksUSA. Bruce is great to work with and I am sure he would take care of you if a warranty is warranted.
Just talked to Kieth I think it is, at tracks canada, asked him about the problems, and he said it's only on the 3 inch paddle tracks?
I hope so because I just bought a 2.5 Camo Extreme from Tracks Canada. Great guys to deal with.
Hello to customers and all:
Just a note to relate the rules of Camoplast warranty--EXPLAINED IN THE WARRANTY SHEET ENCLOSED WITH EVERY NEW CAMOPLAST TRACK.
* For warranty evaluation, the track needs to make the trip it made to the consumer in reverse.*
1. Track needs to be returned to selling dealer at consumers expense.
2. Dealer(at his expense--he made a profit on it did he not?) returns track to the distributor. In this case Western Power Sports.
3. Distributor (Western Power Sports in this case--at their expense) sends track back to Camoplast factory--Plattsburgh, New York. I have never heard of a track being send to a depot in Michigan--any I have ever had contact with go to Plattsburgh.
4. Camoplast evaluates the track and then either awards or denies warranty and if awarded then credits the distributor who in turn credits the dealer.
It is just like the Army--chain of command. Don't try to skip a link because it will not work.
Camoplast will at times issue a preliminary opinion based upon photos but in all cases the track has to go back to New York for final approval.
It is a slow process--2-3 months is not unusual.
My experience is that the Camoplast verdict is usually very fair. Rarely do we get a legitimate claim denied.
Quoting the original thread author: " The few miles on this track were all on the trail family riding as I was breaking in a new sled".
THE CHALLENGER EXTREME OR ANY OTHER MOUNTAIN TRACK IS NOT DESIGNED OR INTENDED FOR TRAIL USE. Trail use subjects the track to many stress factors outside the design intensions. If you want to go trail riding better to get a touring sled with a lower lug track. You don't run marathons with high heel shoes and the same applies to snowmobile tracks.
Thanks to all
Bruce V.
TRACKS USA
I will make a separate post relating to product quality-strength-failure.