Demo sled not really a demo

[Ken65]

My dealer lied to me when I bought my sled. The sales man said I would probably only use one jug of oil the whole season. Wished I would have got that in writing he could have paid for the other 7 gallons

You really believed that you could go an entire season of riding on one gallon? Shame on you.

 

[rr715]

The dealer handled it very well. The bolt was no big deal. The starting was a loose clip. They still gave me the additional 2 year warranty since the sled was not the “demo” they said it was. All in all I’m happy how it turned out. Turbo 850 with 80 miles and a 3 year warranty for 15,500. Thanks for chiming In everyone.

 

[Ken65]

The dealer handled it very well. The bolt was no big deal. The starting was a loose clip. They still gave me the additional 2 year warranty since the sled was not the “demo” they said it was. All in all I’m happy how it turned out. Turbo 850 with 80 miles and a 3 year warranty for 15,500. Thanks for chiming In everyone.

Right on! Smoking deal, and like I said, a simple fix to not worry about. Now use social media to praise the dealer!

 

[deanross]

I’d be surprised if the dealer does anything for you. My wife bought a ski Doo 550 fan from a now defunct business in Reno several years ago. The salesman lied to us and said it had more horse power than an Arctic Cat M5. Checked it out a few days later and found out it has less HP. Called the dealer and talked to the manager. All he said was sorry, we can’t take it back as it’s a used sled as soon as it’s registered. He offered to let it sit on his show room floor and we could try to sell it as used. Yea right. Who would pay what we had in it with tax and CA. License over a cheaper brand new one. Some might say it was our fault for not checking into it ourselves before we purchased it, but we were new to the sport and trusted the salesman.

 

[deanross]

Well you beat me to my post. Glad to hear it worked out. Must be a better dealer than we dealt with.

 

[kanedog]

Dealer skull duggery and Snowest entertainment! Excellent

 

[Snowman10]

I would check for nicks in your clutch caused by the bolt bouncing around. This would cause the clutch to be unbalanced and possibly premature belt wear if the inside face was nicked up.

 

[Reg2view]

Using social media to trash a business is not a very outstanding thing to do. Resolve the issue with the dealer, if there is an issue. An overlooked bolt isnt the end of the world. The not starting issue was probably an easy fix as well. Mine was from a harness not plugged in all the way.

This wasn't about a bolt for the OP. When you have VIN number match to back it up, the dealer intentionally lied re: a direct question the OP was relying on for a + five figure purchase. Dealers can't have it both ways - praise the good and ignore the screwing on the bad. It's kinda what social media is about - you have a channel if you choose to use it, the irrational screamers and endless bashers are sorted out pretty fast, legit complaints like the OP's stand out. And, looks like the dealer did a 180, and the OP is satisfied. Few of us would be shocked if it was confirmed that the dealer saw or was told about the thread here while fixing the situation to the satisfaction of the OP. Lots of folks on these threads, and this situation stood out.