Caution-Team 2 Powersports

[Sparx]

Just warning others to be careful dealing with Team 2 Powersports as found on this forum. I tried placing an order with them in December for some Slednecks clothing with no luck. Now I'm in a battle to get my money back saying they couldn't refund my credit card and that supposedly a bank draft was sent early February which I ironically have yet to receive. First they got the postal code wrong when I pm'd him with my address so there were no mistakes, and then couldn't get the order out the door again for some reason or another and supply me with a tracking number either. Maybe this issue is all because I'm located in Canada, who knows? I really hate that it has come to this, but Mastercard is looking into it to get my money back. Still out $575 Can from them because of this since the middle of Dec! Good luck in your dealings with them, it's too bad, I was interested in buying much more from them if this went through okay....

 

[Adrenaline Revolution]

A quick search on Team 2 would warn anyone who is considering doing business with them to think again.
Sorry you lost your money.
He's still taking more orders and using that money to repay all the people who he ripped off over the last three months.
If there are enough suckers left out there to place more orders then you might see your money back.

 

[team2]

Please give us a call this morning and we'll get this resolved as we are still resolving others. We do apologize for the inconvenience. Our telephone number is 715-254-2482 and we open at 10am CST

Thanks for your input Adrenaline.

As I am sure all of snowest will read this, I just thought I would let everyone know that we are in fact taking care of the refunds. Deer Laker, has also received their refund so maybe they will get on here as well.

 

[crashleroux]

There is a thread going over at dootalk.com also and most of them are positive responses. I added a post to that to warn anyone to stay away or to at least look on here before you order. So now they are using money from orders taken on the dootalk website to repay people on here. Now thats a great way to do business.

 

[team2]

What orders on dootalk?????? We haven't taken a forum order from snowest or dootalk or totallyamaha in over a month due to this issue. As far as "stealing from peter to pay paul", if that was the case people would not still be waiting for refunds.

How did we get green dots?

 

[Adrenaline Revolution]

Please give us a call this morning and we'll get this resolved as we are still resolving others. We do apologize for the inconvenience. Our telephone number is 715-254-2482 and we open at 10am CST

Classic...
You ar here on Snowest reading a post on how a CUSTOMER is disatisfied about how he was feeling ripped off by you and you actually have the guts to tell him to wait until 10:00 to call YOU???

This little fiasco of yours should be a "Round the clock" 7 day a week push by you until ALL issues are closed.

You are un-freaking-believable..

Are you by any chance related to Bernie Maydoff?

 

[firecatguy]

Please give us a call this morning and we'll get this resolved as we are still resolving others. We do apologize for the inconvenience. Our telephone number is 715-254-2482 and we open at 10am CST

Thanks for your input Adrenaline.

As I am sure all of snowest will read this, I just thought I would let everyone know that we are in fact taking care of the refunds. Deer Laker, has also received their refund so maybe they will get on here as well.

I bet he dont and I will also bet he get on here and tell everyone to stay away.



your starting to sound like a broken record!!!

blah blah blah money blah blah blah money!!its in the mail!!we are working on it blah blah blah blah

 

[team2]

I am not at the store yet this morning.

Little do you guys know that Sparx has never once called regarding this order and I do believe we got one pm regarding it before New Year's and nothing until this.

 

[Adrenaline Revolution]

I am not at the store yet this morning.

Little do you guys know that Sparx has never once called regarding this order and I do believe we got one pm regarding it before New Year's and nothing until this.

"I am not at the store yet this morning"

Do you not read what people write? You should LIVE there until all your victims are paid back.

"I do believe we got one pm regarding it before New Year's and nothing until this"

So in your business model, what is the standard amount of times a customer should have to remind you not to rip him off?

Gawd I'm glad I've never run into any dealings with shops like yours.
Nothing but good experiences on Internet stores for me so far but you make me wonder how long that little streak can last.
You hurt all on-line shopping credibility for many people.

 

[team2]

As far as the one pm we got from him regarding his order, he had asked if it shipped and it had but we heard nothing else until this post that there was an issue.

 

[Ex-Member]

How did we get green dots?

They mean about as much as monopoly money, buckaroo. The whole "rep" thing's just a game now.

 

[team2]

Yeah I know...Still no call or response to pm from Sparx...

 

[Sparx]

I'm so pissed off right now it's not even funny! Worst part I just got off the phone with Team 2 before I read all this. Good thing cause I'm going through with my Mastercard refund ASAP as it was filled out and going in the mail today. Mike, you seriously have the nerve to say this is the first you heard of it? Common, I should have known better when I HOUNDED you for a month to get the slednecks gear order on PM's on here and phone calls left unordered because I was too cheap to get ripped off getting it delivered by UPS from the actual website.

The ONLY reason I chose to deal with you was to get the Slednecks gear shipped USPS to my Canadian destination. Now this really shows your character saying I never replied and never even so much as called once!!!! You lie so bad it makes me sick... I have kept all the emails and pm's to prove you wrong, and Mastercard is going to see it first hand for themselves very shortly. If your amneshia clears let me know if you want me to forward them all back to you!

I have as well have had hundreds of hundreds of items shipped over the internet to Canada with no problems. This guy can't even retype what you send him in a PM to get the postal code right on the box, and when he gets it wrong he blows you off for weeks not answering phone calls or emails to get it resent out right. I gave up and asked for a refund over a month and a half ago and still battling it out as we speak. To clarify, I paid for this Dec 20, what a long drawn out BS session.

Good thing you aren't back in the shop until 2pm Mike cause I'm so pissed right now it wouldn't be a fun chat....

 

[team2]

whoa whoa whoa...When you called this morning you spoke with David, Mike is who you had mentioned to David you had spoke to on this so david does not know all of the details obviously.

 

[Sparx]

Then obviously don't allow you or whoever who is using the account who is not informed on the situation to make such false comments!

 

[team2]

As David mentioned, either him or Mike wil be getting in touch with you this afternoon aftyer Mike gets in to make sure that we do get this straightened out. I also looked at our processing information as to when you requested a refund, and here again, we had processed it as requested but unfortunately when it was processed our account was still on hold. Even after our account was taken off hold, the funds still get held for 6 months and would not be released to your card. Unfortunately the only thing we can do for you is mail a refund and as mentioned above, we have been mailing out refunds as everyone on dootalk except for one person has received their refunds, all but you and two others over here on snowest have been refunded or they filed chargebacks so we are resolving the situation and not just screwing people over. Yes some feel they have been screwed because they have not yet gotten their refund or they did not get it fast enough or whatever. Unfortunately due to the situation, there is only so much that we can do and we can only do it soo fast.

 

[Beels]

Same chit, different day....

 

[Sparx]

Just curious if you think I should have received the bank check if I received the email below February 10th? A guy can only wait so long till he feels he's being played... I have to hound you for business, then hound you for a refund cause you can't supply that business? I seriously did all the work here for you guys, I started calling and leaving messages on you useless phone system way back at the end of Novembert trying to get this gear for my gf for Xmas... Now I'm in the doghouse cause you guys are so hard to get a hold of and can't follow through when I did everything on my end, and still let you guys try to make up for it when you screwed up the Postal Code address. I even stated in a PM that I was sending the info that way to ensure no mistakes were made and you still screwed that up..... Common, what else is a customer supposed to do for you? Here's the Feb 10th email Mike sent.... Don't go saying all this went out without reply's when you never return calls left on your answering machine either, no excuse for anyone working there, cause I'm sure you all heard one of my many msg's that were polite everytime from either the start to the finish of this whole ordeal....

Gavin,

Unfortunately even though we processed your refund, yours is one of them that was processed and approved but our processer held it up. Therefore, we have no choice but to actually mail you a certified bank check for the refund. Thank you.

Mike

 

[team2]

If you can email those emails to the address david gave you on the phone that would be great so we can make sure to get this straightened out as soon as possible.

 

[Sparx]

Was already sent out 5 mins after the call, I am now forwarding all the msg's on snowest as well as every email irregardless of insignificance to prove that I have fully done my part in calls, emails and pm's... Just wish I was home to obtain a phone call list of how many times I've called you guys in the last 4 months as well! 5 mins you should have all the information sent to sales@team2powersports.com as requested initially....