Avid products Snowbike

[wwillf01]

I would really like to shout out to Avid... I bought a stat for my cr500 2 years ago.. Decided to go 4 stroke this year and called for a 180 degree state to swap... What did he do.. He sent it to me for free... He has been a class act to work with since the beginning...we need more business like him...


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[LoudHandle]

He or one of his employees was nothing but an AZZ to me, and as a result AVID will never get a positive referral from me.

Regardless of who was on the other end of the phone they were representing AVID and when they belittled me and acted like a self righteous know it all, they lost my business for life. I deserve to be treated with respect whether I'm correct or not.

All I did was ask about a product he listed as having available, when in reality it was not, and furthermore he refused to make it. He then proceeded to tell me a story about doing something similar on a Yamaha, and he could not tell the difference, so why would I want to do it? I'm the consumer, I'll do what I want, it's my money and my choice!

So I had Kevin at C3 make the drivers for me instead. A $3000 plus sale.

Avid has lost my business forever, I'll source my parts from where I'm treated correctly, or get them custom made to my specifications by another company.

 

[needpowder]

Worked with me to make sure the carb heater for the PWK fit my stock PJ carb. Answered the phone every time I called.

 

[RACINSTATION]

Robbie is one of the good guys in this industry. He rides and wrenches and has always been great to do business with. Good to hear all the positive.

 

[Rush44]

Robbie is a great resource to the motorized community here in the valley and every rider, whether they know him or not, is indebted to him for keeping areas open and riders informed. I haven't purchased any of his products but I tip my hat to him for years of service.

To be fair, he probably knew he was on the phone with LoudHandle and decided he would rather set himself on fire and have someone put it out with a bat than do business with such a Debbie Downer.

 

[adamd1979]

Super easy to work with. He even called me up after six months from buying the carb heater to tell me he was sending an updated part for the unit for free! What company does that these days? A++ Thanks Robbie

 

[byeatts]

I would really like to shout out to Avid... I bought a stat for my cr500 2 years ago.. Decided to go 4 stroke this year and called for a 180 degree state to swap... What did he do.. He sent it to me for free... He has been a class act to work with since the beginning...we need more business like him...


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Robby is a wealth of info and all around great service.

 

[Kenny B]

I agree, Avid is a great company, bought a set of drivers for my turbo pro last year, super great service, last week I rang them up, not sure if it was Robbie or not, asked about drivers for the snowlike project, they were super helpful, educated me in a few things and I promised to ring him back with my track in hand to purchase some drivers. Great service is getting harder and harder to find.... Keep it up Avid.

 

[rnachreiner]

I have purchased several things from Avid. Robbie has been great. Quick responses to questions. Great products.

 

[yooper01]

I had the exact opposite experience with Avid. Robbie was super helpful and interested in helping me work through a project that he had never dealt with before. Went well out of his way to go above and beyond with what he offered.

BUT, I did not start blabbering about what I am or am not entitled to, there may lie the difference.

 

[LoudHandle]

I had the exact opposite experience with Avid. Robbie was super helpful and interested in helping me work through a project that he had never dealt with before. Went well out of his way to go above and beyond with what he offered.

BUT, I did not start blabbering about what I am or am not entitled to, there may lie the difference.

Just to clear your misconception; I was very polite and courteous on the phone, the only time I mentioned my entitlement was in my post above. He advertised 9 tooth drivers and I called him about them. They never made it to production so he tried to justify his false advertising. Pure and simple, his choice, his loss. IMO

 

[mountainhorse]

Robbie has always been helpful to me or anyone that I know that has dealt with him.

Class act to deal with for me.



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[lundracing]

Just got my setup from avid. Awesome to deal with and customized the kit for my application. Ordered Thursday and got it today. I would recommend them to anybody.


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