http://www.snowestonline.com/forum/showthread.php?p=3293252#post3293252
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This is my first online complaint since being on snowest 2003.
I am assuming it is justifiable.
After a easy ride with my wife and son this weekend I was cleaning the snow off the sleds and noticed a 1/4" rusty ring around the back tube of the R lower a-arm on my wife's 2013 600 Pro.
This is where the tube glues into the Aluminum piece. I lifted the sled and could move the aluminum in and out about 1/4 to 3/8 of an inch. I took the sled to the dealer, they took photos of the sled and sent me home with a new A-Arm, I just received a call from the dealer saying the a-arm is not warrantied this is because they did a pull test on the arm before it left Polaris.
They are saying we must have hit something. I can say this, we did not hit anything with this sled, I am assuming the bond was not good and the pull test did not create a better bond but loosened it.
It is clear that the tube has been loose for some time as lots of rust is present, it is an unsafe design.
I have been Building custom Polaris sleds since 2002, this year I purchased 3 new Pros, This will be the last time I support Polaris or any of its dealers.
I have had it up to my ears with Polaris doing R&D being at the cost of its customers.
Polaris is building machine's that travel at speeds close to 100 MPH with weak and faulty control systems, this is not safe for anyone.
I did not fuss about the drive shaft issue but a rider can die if an A- arm fails at high speed.
End of Complaint. I am taking this to Polaris and every forum I can sign up for.