Hi. I am new to the forum and would like to say hi before i ramble on.
I am a owner of a local towing company and purchased my dragon simply cause the polaris dealer used me for towing more than the ski-doo dealer did just to see him pulling his father by a rope to the cummins dealer a few weeks later now i have a sled i dont like cause it runs like crap the rear shocks failed last season and the dealer said they are air shocks and have to pump them selves up after siting between rides. Well by the end of the season the thing only had 2" of travel and grabed so much snow that it could not climb its way out of a wet paper bag. needles to say I am not happy with my dealer and dont want to take the sled back to him at all for any reason not only cause i spent nearly 10 grand on this sled, but his mechanic sevierly dislikes me and it took them over a year to install a single pipe on my 06 700, and if i would have nown this was going to happen i would have bought a damn Nytro.
Thanks for letting me vent happy sledding
Not trying to be a jerk, but I've read this post 5 times and still don't get it:
just to see him pulling his father by a rope to the cummins dealer a few weeks later
Was the rope tied around his father's foot, waist or neck?
it runs like crap
How so? Be more specific; maybe somebody can help. Does it run poorly or are you referring to the suspension?
rear shocks failed last season and the dealer said they are air shocks and have to pump them selves up after siting between rides.
Did you do this?
the thing only had 2" of travel
Did it sag so much that there was only 2" left at the end of the travel or did it only travel 2" from a normal preload position? How many miles on the unit? How do you ride? Does the unit get jumped a lot?
grabed so much snow that it could not climb its way out of a wet paper bag
Are you saying the tunnel and/or the drivers packed with snow? Again, how are you riding? Have you experimented with different track angles via the limiter straps?
am not happy with my dealer and dont want to take the sled back to him not only cause i spent nearly 10 grand
Don't you think you spent enough to get your concerns adressed by him? Don't you think your dealer wants a satisfied parts/servicecustomer? If he doesn't, and is only interested in selling sleds you need to patronize a more complete dealer.
but his mechanic sevierly dislikes me
What did you do to him? Whistle at his girlfriend?
it took them over a year to install a single pipe on my 06 700
Was there a parts availability problem? Did you supply the pipe or prepay for it? Did you drop it off after riding season and say "no hurry"? Did you have any other work performed? If the answer to all is no; i would agree that this is poor service.
I'm not specifically picking on you, but there are two sides to every situation and i'm just trying to determine if this is a very bad dealer or if you are not helping the dealer to help you. I am interested in your reply.
As you are new to the forum, it's ok to vent, but I think that you will notice as time goes on that this forum is very solution-oriented and hopefully myself and others (perhaps even your selling dealer) can get your concerns resolved or educate you (no shame in that - I learn every day) and get you back out and having fun on your sled.
