As mentioned, worn out bushings cause the weights to rock side to side and contact the spider. Doesn't make for smooth clutch action and will probably affect the balance. You might get away with just new bushings and shims, but if it were me, I'd send it somewhere for a full rebuild and balance. If the PO let the weights get that bad, it's pretty likely he didn't do much other maintenance – pretty good chance your rollers and buttons are worn too. The places that do good work are slammed this time of year, so I wouldn't delay if you can afford it. If you can manage that, you'll eliminate a huge potential problem area and likely extend the life of the motor too. Oh, and don't take it to a dealer, personal experience here...