W.E Front Shock problem

[Hopfarmer]

Ok so I have never adjusted my front shocks before until tonight in the garage. Adjusted the left side just fine....... the right side galled after a few turns. So the question is, will Polaris warranty the shock or am I screwed? Or is there a good place to send it to be fixed? Next question? Anyone ran the Fox Float shocks on there PRO's. How do you like them?

 

[ak]

http://www.snowest.com/forum/showthread.php?t=362413&highlight=Walker+Evans


And the floats work great that's what I run

 

[Hopfarmer]

Thanks for the info. I still have 3 years on my warranty. So anyone know if the will warranty the shock?

 

[TRS]

Call Walker Evans, the tele. number is on the shock.

 

[granto]

The dealer didnt warranty my shock even though they say bumper to bumper it is a wear item they told me.

 

[jdtech65]

This happened to both of my front shocks last year on my 13. My dealer got both of them warrantied for me under my 4 year bumper to bumper warranty. Then before installing the new ones I put antisieze on all the threads. That's helped a lot so far.

Sent from my SAMSUNG-SGH-I747 using Tapatalk

 

[Oregonsledder]

Same thing happened to me and my dealer got it covered under warranty. I had to pay the $50.00 deductable.

 

[Jaynelson]

Should be warranty if it's on bumper to bumper. It's an adjustable shock that got broken by adjusting it...pretty straightforward.

Tell your dealer to try harder.

 

[milo303]

This problem happens to damn near everyone it seems like...

My solution is applying anti seaze to the threads

 

[moly may]

The W.E. are just one step above the Doo HPG (ithink) which isnt much of a step. For what you pay for these sleds its too bad they cant put something beyond disposible on them. I wish i had the coin to drop on a real set.

 

[Hopfarmer]

So I called my dealer......which is Rexburg Motorsports. Now mind you I bought the sled from them and purchased the extra 3 years of what now seems worthless warranty. Bumper to bumper my a$$. Said he contacted the warranty company and shocks just happen to be a wear item. Seems to me it's a faulty shock, not abuse caused by rider. Damn I hope I don't ever really need them to go to bat for me. Of coarse I got the "well their really good about clutches, motors".....etc LOL I will be shopping here in the town I live next time. (Idaho Falls) Thanks for letting me rant.....guess I'll look into some aftermarket shocks or just snowcheck a 2015 from here in town.

 

[Rev Kev]

Get ahold of Walker Evans customer service at 1-800-wee-race I have heard of several who has had this happen, and they came through, either full replacement or charging the cost of a rebuild (around $60) and fixing or replacing the shock body and adjuster nut.

 

[rotax]

Yep, I just dealt with this a few months ago. Pretty common. Sent them to WE for a repair for cost of rebuild+shipping. However, if your in warr, you should not have to pay for a rebuild to get this fixed IMO.... Pol really seems to have horrible warr process, unless its the common engine/clutch failures.

I love the Pro chassis, but I would not buy a new Pol due to its reliability and warranty claim issues.