Same issue here. Picked up my sled from the dealer back in October, maybe only started it once or twice, went to Cooke for the first ride a couple weekends ago and 5 miles down the trail shut the sled off to put up my scratchers and talk to my group. I went to pull the rope to start it and nothing... luckily my shot start worked so that didn't end the day. My left hand warmer doesn't work and it won't pull more than 7400RPMs to save its life (adjusted belt and clickers to no effect but haven't tried different weights yet). My 02 Polaris 700 edge put out more power than this pile. Been riding sleds for 20 years and this is hands down the biggest POS I've ever owned. I'm also hearing some weird clunking/grinding noise I couldn't pinpoint. I have 30 miles on it and wish I would have gone with a Cat or Polaris this year. Right now I'm into my sled right around 20K with full raptor suspension (the only good thing about the sled), can, y-pipe and other misc parts. I couldn't be more disappointed in this purchase. I haven't had a chance to get it into the dealer yet due to my work schedule but I was temped to kick it off the side of my sled deck on my dealers sidewalk when I rolled back into town that night and go get an axys or Alpha. when you write a 14800.00 check for a brand new machine you expect for sh*t to work. A couple other guys I ride with snowchecked the same machine and we are all wishing we would have gone with something else.