Over a month ago I ordered a set of Snoweliminators and was quickly charged the full amount. Since then I have yet to recieve my order, I have called numerous times and have sent numerous e-mails and other than one time I actually got through and talked to Jerry and got some bs story and was told they would be shipped immediately, no order! I've since called the Sherriff's department in Jackson county Oregon and was told it was essentially stealing and they would dispatch a deputy. I've also filed a complaint with the Oregon Better Business Beauru and put the credit card charge in disput with my credit card company. I tried to be nice about this and give him ample time to respond and nothing. I encourge all to think twice about a purchase from them and go with Better Boards instead. I think Rob would be much better to deal with.