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Movies Only 2010/2011

Fast response. Great service!!!

Hi Ron,



Thank you for contacting Contour support regarding your videos looking purple in color. IF this is occurring, my first recommendation would be to try reformatting your SD card. A corrupt file or other problem with an SD card can interfere with the video recording. To reformat your card, please follow the instructions below:



1. Insert the SD card in your computer (either by plugging your camera into the computer or by using an SD card reader)

2. Click the "Start" button and go to "Computer"

3. Find the SD card in the listing for "Computer"

4. Right click on the SD card, and select "Format"

5. Use FAT32 w/ default allocation and select the "Quick Format" box



Hopefully this will resolve the problem. However, if you are still experiencing this purple tint, can you please email me a 3-5 second video demonstrating the problem, as well as your shipping address and your camera’s serial number? Once I can confirm the issue, I will then be able to create a return authorization and email you instructions on sending it back to us for repair or replacement. Thank you Ron, and please let me know if you have any questions.



Regards,
 
Nevermind. Just figured it out. :face-icon-small-blu

Ride12-1910.png
 
Hi Ron,



Thank you for contacting Contour support regarding your videos looking purple in color. IF this is occurring, my first recommendation would be to try reformatting your SD card. A corrupt file or other problem with an SD card can interfere with the video recording. To reformat your card, please follow the instructions below:



1. Insert the SD card in your computer (either by plugging your camera into the computer or by using an SD card reader)

2. Click the "Start" button and go to "Computer"

3. Find the SD card in the listing for "Computer"

4. Right click on the SD card, and select "Format"

5. Use FAT32 w/ default allocation and select the "Quick Format" box



Hopefully this will resolve the problem. However, if you are still experiencing this purple tint, can you please email me a 3-5 second video demonstrating the problem, as well as your shipping address and your camera’s serial number? Once I can confirm the issue, I will then be able to create a return authorization and email you instructions on sending it back to us for repair or replacement. Thank you Ron, and please let me know if you have any questions.



Regards,


They have gotten back to me within the hour on any issue or question I have had with the camera.

great customer service!


Did they tell you how to get back "the best footage of your life"
:boink:
 
They have gotten back to me within the hour on any issue or question I have had with the camera.

great customer service!


Did they tell you how to get back "the best footage of your life"
:boink:

NO :face-icon-small-sad

That really sucks!


You know we all suffer from this. :face-icon-small-fro
 
They have gotten back to me within the hour on any issue or question I have had with the camera.

great customer service!


Did they tell you how to get back "the best footage of your life"
:boink:

Ouchh. Sorry to hear that. Git back up on that horse and make some more memories stat! i know you can do it.:face-icon-small-hap
 
Ok, let see if I can make this techy stuff work.

[yt]http://www.youtube.com/watch?v=4Se3Ckxn6Ww[/yt]

I need the tips on how to embed a vid in a post. Help?

Here: after you post hit edit. Then in your link it will have URL in the begining and end of your link. Replace URL with yt.
 
Last edited:
just use the youtube button on/in the reply screen

but only include everything after the = sign in your movie url

this is called the movie code or something like that
 
You're welcome. My guess is that was Sunday Pow. Our sleds barely ran that day it was so wet and heavy.

Yes. And yes it was wet and heavy. And the vis sucked. Didn't go far, but I got worked.
Riding around here you have to perfect your one-handed "lean and brush" move to clean your intakes while your throttle is pinned:face-icon-small-sho

You should have seen Boss's sapling snapper line....
Wheres that footage?
 
I should hit you up the side of the head for saying your vid sucked. LOL!!! Remind me to never have Matt clean off my helmet or camera lense.

Awesome vid Matt. Just think of a blue sky day. Great snow and great footage.

btw

Are you running stock skis?
 
He said the Vis sucked as in Visibility.. not Vid.:face-icon-small-win


I only got 2 clips on that last one. both where heading back to the parking lot. missed the whole sapling snapping pull.:face-icon-small-dis

The water proof case wasn't turning my camera on when I thought it was....


side note- I hate when you post a pic and then 15 PM's come in asking "where did you get your helmet?"

Ok maybe a little bitter this morning cause the wife has us going on a christmas adventure instead of hitting the ridiculous pow. oh well there is always tomorrow.:face-icon-small-hap
 
LAMO, Vis/Vid. Speed reading didn't pay off there.

No sympathy here cuz we're not riding till Sunday.
 
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