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How to re new Klim Gortex

I have a 4 yr old pair of Towgwatte bibs and now my but gets wet.I have heard there is a procedure for re newing the Gortex.I tried washing them and drying with no fabric softener but that did not work.Any advise would be app before I have to buy new bibs thks.
 
You should also be able to take them back to your dealer. They will water test them (or send them to someone who can) and then they should send you a new pair of pants under warranty.
 
1. Wash in warm water. You can use detergent, but if you do, make sure you run them through a cycle with no detergent just to make sure the soap is completely washed out.

2. Apply Revivex while they are still wet and dry them on medium heat for an hour or until dry. This will reactivate the DWR.

3. If the bib still leak after this process contact our Customer Service Department for instructions.

SH
 
Nice to see a little refresher on how the process goes. Really love my Freeride pants, but I've got the same problem with the butt getting wet. It doesn't help that the Doo seats are like frikkin snow magnets.
 
Just a reminder...All Klim Gore-Tex outerwear is guaranteed to keep you dry. If your gear is letting you get wet follow the above procedure and if you're still getting wet you need to contact our Customer Service Department.

SH
 
Klim Gear, I have to say thanks........I did the same thing this year after the first ride, butt was wet, as well as the shoulders, arms. Klim asked me to send it in and I did, the gear was 8 years old, about 7000 miles on it, no damage. Kilm sent me brand new gear, approx. $800 in value no questions asked, when I asked them what the deal was with the old gear, they said the gortex had cracked in both garments and it was under full warranty. Very Cool!....thanks again, I'm really sold and will continue to buy Klim gear.
 
1. Wash in warm water. You can use detergent, but if you do, make sure you run them through a cycle with no detergent just to make sure the soap is completely washed out.

2. Apply Revivex while they are still wet and dry them on medium heat for an hour or until dry. This will reactivate the DWR.

3. If the bib still leak after this process contact our Customer Service Department for instructions.

SH
Thanks for responding and I will try that procedure first and then contact Klim if I have an issue later.
 
1. Wash in warm water. You can use detergent, but if you do, make sure you run them through a cycle with no detergent just to make sure the soap is completely washed out.

2. Apply Revivex while they are still wet and dry them on medium heat for an hour or until dry. This will reactivate the DWR.

3. If the bib still leak after this process contact our Customer Service Department for instructions.

SH
Where do you get the revivex?
 
Where do you get the revivex?

Revivex is the brand name that we carry and can be purchased from any Klim dealer or online. Most sporting goods stores carry some brand of spray on water repellent. Make sure the one you use states that you apply it on a wet garment and dry on medium heat.

What you're doing in this process is restoring the DWR (durable water repellency). Klim gear has small fibers that stick up off the fabric (you can't see these with the necked eye), these fibers repel water by causing it to bead up. If these fibers get matted down from being soiled, or from sitting on a seat, or pressure from backpack shoulder strap they won't cause water to beads like they are supposed to. If the water won't bead off it saturates your gear and you get what we call a "wet out" effect. The Gore-Tex is not leaking, but your gear feels heavy from the outer fabric soaking up water and you start to feel like your wet and clammy. This can create a couple of different conditions. It can slow down the breathability of the gear and can actually cause some people to develop condensation inside their gear which makes you believe its leaking water. For some body chemistries these conditions can be severe and for others they have little effect. The process we are talking about above restores the DWR fibers so that your gear will once again bead up and repel water. It's very easy to test your gear to see how well the DWR is working. Simply splash water on it and see if it beads up and rolls off or does it pool and soak in. Once we eliminate the possibility that you're dealing with a "wet out" condition we will bring your gear in and test it to see if its leaking water. It's guaranteed to keep you dry for the life of the gear. This confuses a lot of riders, but simply put we don't care if the gear is 10 years old or has 25K miles on it, if the gear is taken care of and not abused or destroyed we will repair or replace it. This is the main reason we ask you to wash your gear on a regular basis. Washing and drying will clean and lift the fibers on your gear restoring the DWR that causes water to bead up and roll off. All of our Gore-Tex products are designed and tested to allow you to wash them as often as you like yet allow you to remain confident the Gore-Tex will continue to do its job and keep you dry. Both the Gore-Tex laminate and the seam sealing is durable enough to handle the washing machine. Trust us :face-icon-small-hap SH
 
Man that is awesome customer service. I have a pair of Freeride pants that I have used hard for a couple of years. Just amazing that I NEVER get a wet b^tt. They are just starting to leak a little but still really good. I am getting some tiny little holes in the knees from tree riding. The big problem I am having is the Powercross glove. My nephew had a pair that split at the seam in between the thumb and forefinger on a ride and then just kinda tore a bunch across that un sewn seam. Looks like a thread broke, the seam opened up, then the un finished edge just tore badly in a couple places. Sent them in and was told by a really nice lady that they would warranty them. Great, right? No few days later I got the bad gloves back from Klim. Warranty denied. Now I have 2 other sets of the same glove, not water proof at all. Did the DWR renewal like it is posted here and still just soaked right through. Notice that I have a tiny little burn on one finger and a tiny cut(less than a 1/4") in the same place. Figured I was screwed again, didn't want to waste the time to send in. I know it's just a hundred dollar glove but they didn't make it through one full season. Times 3 it's real money. What should I do Klim?
 
Great info!!!

What is the best way to wash your gear?? Any certain detergents, to use or stay away from? Recommended wash time or cycle?

Revivex is the brand name that we carry and can be purchased from any Klim dealer or online. Most sporting goods stores carry some brand of spray on water repellent. Make sure the one you use states that you apply it on a wet garment and dry on medium heat.

What you're doing in this process is restoring the DWR (durable water repellency). Klim gear has small fibers that stick up off the fabric (you can't see these with the necked eye), these fibers repel water by causing it to bead up. If these fibers get matted down from being soiled, or from sitting on a seat, or pressure from backpack shoulder strap they won't cause water to beads like they are supposed to. If the water won't bead off it saturates your gear and you get what we call a "wet out" effect. The Gore-Tex is not leaking, but your gear feels heavy from the outer fabric soaking up water and you start to feel like your wet and clammy. This can create a couple of different conditions. It can slow down the breathability of the gear and can actually cause some people to develop condensation inside their gear which makes you believe its leaking water. For some body chemistries these conditions can be severe and for others they have little effect. The process we are talking about above restores the DWR fibers so that your gear will once again bead up and repel water. It's very easy to test your gear to see how well the DWR is working. Simply splash water on it and see if it beads up and rolls off or does it pool and soak in. Once we eliminate the possibility that you're dealing with a "wet out" condition we will bring your gear in and test it to see if its leaking water. It's guaranteed to keep you dry for the life of the gear. This confuses a lot of riders, but simply put we don't care if the gear is 10 years old or has 25K miles on it, if the gear is taken care of and not abused or destroyed we will repair or replace it. This is the main reason we ask you to wash your gear on a regular basis. Washing and drying will clean and lift the fibers on your gear restoring the DWR that causes water to bead up and roll off. All of our Gore-Tex products are designed and tested to allow you to wash them as often as you like yet allow you to remain confident the Gore-Tex will continue to do its job and keep you dry. Both the Gore-Tex laminate and the seam sealing is durable enough to handle the washing machine. Trust us :face-icon-small-hap SH
 
Great info!!!

What is the best way to wash your gear?? Any certain detergents, to use or stay away from? Recommended wash time or cycle?

Just use a regular cycle with warm water. Don't be thinking you need to use the delicate cycle...Klim gear is tough. Don't overfill your washer and we recommend all zippers and snaps be closed. Remove the shoulder and knee pads before washing. Any good detergent will work liquid or powder. DO NOT use fabric softeners. Remember, if you wash with detergent we recommend you run the gear through a rinse cycle with no detergent to insure all residue from the detergent is removed before drying. Most contaminates will be removed with warm water only so no detergent is necessary. Only use detergent if you need it to cut oil or grease. Oil and grease will stain any fabric so even though some stains may remain after washing the key is to remove the oil and grease. Stains won't affect the DWR, but oil and grease will. It's Ok to have stains...it means you're serious about what you do on the mountain. Remember it's not guaranteed to stay stain free, it's guaranteed to keep you dry. SH
 
Just to be clear on what I did to my gloves(seems different than instructions for the pants. I washed the gloves, no detergent. Then applied Revivex DRW renewal spray, then dried them on warm. Didn't work at all. Water soaked right through on a snowy ride, less than 2 hours in. Should I just wash and dry them or send them in?
 
Warm wash works good. Mine has always kept me dry. However I have worn out my free ride pants and will need to replace them before next season. The outer material around the pant cuffs are falling apart. They did last 4 seasons and 17000 miles of riding.
 
Man that is awesome customer service. I have a pair of Freeride pants that I have used hard for a couple of years. Just amazing that I NEVER get a wet b^tt. They are just starting to leak a little but still really good. I am getting some tiny little holes in the knees from tree riding. The big problem I am having is the Powercross glove. My nephew had a pair that split at the seam in between the thumb and forefinger on a ride and then just kinda tore a bunch across that un sewn seam. Looks like a thread broke, the seam opened up, then the un finished edge just tore badly in a couple places. Sent them in and was told by a really nice lady that they would warranty them. Great, right? No few days later I got the bad gloves back from Klim. Warranty denied. Now I have 2 other sets of the same glove, not water proof at all. Did the DWR renewal like it is posted here and still just soaked right through. Notice that I have a tiny little burn on one finger and a tiny cut(less than a 1/4") in the same place. Figured I was screwed again, didn't want to waste the time to send in. I know it's just a hundred dollar glove but they didn't make it through one full season. Times 3 it's real money. What should I do Klim?

Gloves create their own issues when it comes to care. It gets even more complicated when we’re talking about Gore-Tex gloves with leather palms such as the new Powerxross gloves. These gloves should be hand washed gently with a hydrophobic soap such as Ivory and hung dry away from fire or direct sun. You need to clean the Gore-Tex fabrics but try to keep the soap off the Pittard leather as much as possible. Soap is designed to cut oil and grease which is exactly what you don't want to do to leather. If you ever start to see the leather on your gloves crack or turning gray treat the leather with a high quality leather treatment or saddle soap. (DO NOT treat the leather with boot grease or a water proofing agent), these products will affect the breathability of the Gore-Tex under the leather. High quality leather such as Pittard’s is the choice of glove palms for most riders. The Pittard’s leather on the Powerxross glove is impregnated with silicone so that it will repel water but the silicone will dry out over time and soap will expedite this process. Gloves carry the same warranty as all of our Gore-Tex tops and bottoms. If you believe your gloves are leaking water you need to call our Customer Service Department.

I’m not directing the following comments to Matte Murder or anyone specific, but wanted to point out a few things we notice or observe as we ride and talk with riders around the country.

Most riders who get wet in their gloves are getting wet because they continually put their hands in their gloves while their hands are wet. If you do this your gloves are going to get wet on the inside even if they are still completely waterproof from the outside. I can’t tell you how many friends I have had to teach this concept to. Please make sure you don’t put wet hands into dry gloves. Watch carefully, it surprises most riders how much they actually do this when you bring it to their attention. I carry a few pair of gloves because truth be told some days you just can’t help it and my gloves end up wet but I know they’re getting wet from the inside and not leaking from the outside. If you think your gloves are leaking water pay close attention to this on your next ride.<O:p<O:p<O:p


It is important that gloves fit. A glove that is to big will put undue stress on the seams from too much movement inside the glove. Gloves that are too small will also stress the seams because something has to give. When it comes to gloves the seams are already constructed with little room for error in order to provide less bulk and better feel. <O:p

We warrant all of our gloves, parkas, bibs, and pants to be free of manufacturer defects for the life of the product. In addition these products are guaranteed to keep you dry for the lifetime of the product. This warranty has not changed since Klim built it's first products. This warranty/guarantee put both Klim and you in a position of some responsibility. We strive to make the best gear out of the best textiles technology can provide. We have a whole department full of people who make it their life mission to be intimately familiar with every textile on the planet. We thoroughly test every textile we use so that we can be assured before you get it that it meets all of our quality and durability standards. Many of the textiles that we use have been custom built for us in conjunction with our awesome partners like Gore-Tex and Cordura and are not available for purchase by other manufactures. It's your responsibility to realize you are investing in the best gear money can buy and work hard at making sure you don't burn, tear, or cause some kind of damage to the gear that ruins its lifetime expectancy which means any damage that will not allow the gear to perform as it was intended to perform. As has been stated in this thread, we warranty gear that is over 10 years old as long as it has not been ruined with cuts, burns, or some other type of abuse. At the same time, if you buy a piece of gear and burn it on your pipe the first time you use it we consider its lifetime to be up. If the gear can be fixed we will fix it at your expense with your approval at a very inexpensive rate. We our confident our gear is made out of the most durable textiles available for the application you buy them to perform under. This does not mean they can take any amount of abuse and they do have limitations. We can build gloves that wont burn, but you wouldn't buy them because you couldn't ride in them so we ask you to trust us when we tell you you're buying the best gear made out of the best textiles available for you to ride in.


We appreciate all of the input and comments we read on this forum. We listen to it and discuss it as we move forward with providing you with the best gear on the planet.

<O:pSorry about the long post. I hope it will clear up a few questions that we have seen come up more than once.

<O:p<O:pMatte Murder, I am going to PM you about your concerns above so I can get a few more details and figure out how we can help you with your concerns.

<O:pRide hard and ride safe. SH <O:p<O:p
 
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