Hi Jake,
First of all, I do owe you an appology.
I did send your cable when it was ordered, but accidently to another customer's address.
When you had asked about it, I looked up the tracking info under your name and saw that it was delivered, so I thought that you were trying to pull a fast one on me.
About 5 minutes ago, I compared the shipping addresses and found that the mistake was mine, and so I am sorry.
I know that you have contested the sale and are getting refunded, so lets do this.
I'll not contest your refund so that you do get your money back, and I'll send your cable to your propper address today as well.
The free cable is the very least that I can do after all of this.
Again, I am sorry that I didn't check the shipping address before this and that you did not get the good service that you deserve.
Thank you for letting me fix this,
Darin