FYI... PICS OF CYCLOPS L.E.D. HIGH OUTPUT LIGHT BAR

[mountainhorse]

Deten8,

I did not see any smart-alek comments in Darryls reply to you.

I don't understand your strong reply to him.

What I see is a vendor who makes a high quality product... take time from his day to give you a sincere thoughtful reply and offer to give you a refund on your purchase even though it was used.

To me, that is top-drawer customer service.

AND... for a vendor to come on here and offer direct support to our readers is EXCELLENT outreach to the public and his customers....

We NEED more vendors like Cyclops.

Turn this into a constructive situation... take advantage of a situation where the vendor sincerely want his product to flat out work for his customers....

Post up some photos of your particular setup... show what you would like to see.

Good luck with your season (sincerely).




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[BigTree]

Curious how this might compare with rigid industries.....

Agreed with MH. To have a vendor come here and actually reply to questions and offer money back on a used product, that's a gold star in my books any day.

 

[off road rider]

Curious how this might compare with rigid industries.....

Agreed with MH. To have a vendor come here and actually reply to questions and offer money back on a used product, that's a gold star in my books any day.

Thanks Guys Im an enthusiast first and know what its like to feel a product didn't quite deliver. Its our mission to provide the best customer service available.

We have many different lights available. I can show you products that provide more light than what is available from Ridged. I specifically chose the penetrator for the bikes due to the low power draw and outs standing performance in a small package. There is a lot that goes into a quality LED light, picking the right product for the task is the trick.
If you give me a specific Product I'm happy to do a comparison. Both are great lights with lifetime warranties.