I have thought long and hard about this situation. In the past I have bitten my tongue and on the advice of others I have not said anything and as others have suggested it would all go away. Unfortunatly that is not the case I think it is now time to call a spade a spade and set the record straight. Stingray, I have never you called you a liar and to say I have is false and an insult to me. I posted what is accurate information as requested by alexdm. Your posts are false as I can easily prove that. The reason to post accurate info is so people do not expect more than is really available on the Mesa. When people show up thinking there is one thing and in reality there is not it reflects badly and hurts all the businesses on the entire area not just the facility who misrepresented things.
Categorically: I DO SELL THE SAME FUEL AS Grand Mesa Lodge. We and they sell 87 octane non-ethonol. It comes from Master Petroleum out of the same truck. They usually come up here and fill us at the same time. Now, GML also, or in addition to, also have them blend a mixture of 87 and AV gas to get around 93 to 94 octane. This we do not sell. 99% of the sleds up here cannnot not utilize even 91 octane because of our elevation. Ask any petroleum engineer/chemist and you will find 87 octane is more than adequate. The only reason for an AV gas mix is for a boosted sled, which we have a lot of up here but nearly everyone of them bring their own fuel as they have a particular mix they want. Non-ethonol is the key and that we have same as GML. Alexander did have a contamination problem with rust and condensation. Andy from Alexander was sending people over here to buy gas. My understanding within the last few days he now has that problem corrected. Don't know for sure, but it is what I have heard.
Food: The menu you posted about Alexander is over 2 years old and was originally put on the website by the people who tryed to run that lodge at that time. They no longer have this menu. I know this as Andy sends people over here all the time to eat in our restaurant. Easily proved by the way, call over there and order the WILD BOAR WITH CRANBERRIES AND APRICOTS, and see how that works out for ya! Just because it is on their website does not make it gosple. If, and that is a big if, you actually had a brat and burger at New Years it was a special they did and is not what they serve everyday. I was second guessing myself for a while about what they had so I had one of my staff call there yesterday, explain who she was and asked Andy directly what he has for food. He informed her he only has hot dogs, brats on occasion and breakfast on request. All he had orignally was microwave items asn the kitchen was not open. I knew he had breakfast as I send my clients to him as we do not offer that. He also has MICROWAVE PIZZA from Sams. In fairness to him he is trying to get the restaurant open by the end of Feb.
Lodging: Andy is I believe the 5th person in the last 3 years trying to run Alexander. The hours there have always been sporadic and unreliable. Just last summer alone I was able to provide cabins to 6 different groups that showed up there and no one was around even though they had paid for reservation. They came here wanting to figure what to do and we helped them out. As another example I stopped by there yesterday for lunch with 5 guys as they are supposed to be open 7 days a week and no one was there.
To give you a little idea as to what is really happening up here and I feel I have my finger on the pulse of the Mesa as I own Thunder Mountain Lodge, work here, and live year round. I think that makes me a little bit more of an authority rather than someone who lives 6-7 hours away and for the last 2 years has been posting erroneous, and very thinly veiled posts bad mouthing TML. I bought this place 3 years ago as I felt the customer service and consistency on the Mesa was very poor at the very best. This lodge used to be called Spruce Lodge and was boycotted by nearly everyone due to the poor attitude and service. The owners did not like Atv's, Snowmobilers, and would not even rent you a cabin if you hunted. The same people that owned Spruce Lodge then still own Alexander to this day. I saw a need and decide to try and fill it. I along with the mgr. at Alexander and the owners Mike and Rose of GML are all working closely together to promote and provide better service up here. GML and TML are really working together on a number of things to help both of our customers have an enjoyable stay.
To my knowledge we have never met, you have never stayed here, eaten here, or we have never tried to provide any type of service to you. Don't know what got a burr under your saddle about TML but is laughable when you post about your extensive knowledge up here. Everytime you post I get a minimum of a dozen PM's from people wanting to know what I did to piss off the Nutcase now. Nutcase is not my words but it is what has been used to describe you. If you were only going after me or TML I would just blow it off, but now you are also getting on one of my best customers and that I won't stand for. To me it is the same as being disrespectful to my family, friends or employees. One of the places you shop wanted me to cut you some slack as they felt you were an ok guy and out of respect for their request I have not responded much to your posts, but enough is enough, if you have problem with me, be a man and stop by and let me know what it is and I will do my best to resolve it and buy you a PBR, or I'll show you the door your call, otherwise STFU!
The biggest problem in this day and age is the social media we now live in. Any Joe Schmoe can come on a public forum and post whatever they want and people take it as gosple. Why I did not respond earlier as I am actually up here working, seeing to my customers needs and riding, not just being a KEYBOARD WARRIOR. As a business owner, we walk a fine line trying to keep everyone happy. I am sure there will be those who think this post is inappropriate, but if you look at all the positive posts on here and there are hundreds, about TML I think you will find nearly everyone is happy with what we provide. But your posts are nearly always BULL**** and I for one am tired of them.
To all the people reading this post and if I have offended any I apologize in advance. If any of you would like come by, see what we have to offer, stay, eat, drink or just hang out. We will do our best to make sure your stay is everything you were expecting and if there ever is a problem I will do everything I can to resolve it and if you are still truly unhappy I will refund your money. Rest assured our posts are accurate, I put my money where my mouth is. Thank You, Mark
and hit it together..
