Does anyone still work at Boss???

[SNOW JW]

Ok not a bash thread but I have customers that would like some custom built seats. So I try to call Boss and for a week and a half I have got nothing?? Did get to there voicemail box after 10min only to say it is full. E-mailed Kerry a few times and got no reply??

I know it's not just me as I had some other guys call me up and ask me the same. So does anyone know what the deal is?? Vacation maybe?? But still they should indicate that on there phone or something and it has not been just a day thing been over a full week.

 

[sled-fiend]

Lol probably hiding from Arctic Cat

 

[heinracing]

i was told they are so busy with everything that they have pulled everyone to seats to get them done, i know we ordered alot of seats this year and with arctic cat they are swamped

 

[SNOW JW]

That's great. So they just leave the phone???? I will try them later. Thanks for your help.

Also how long does it take to E-mail me back??? I mean realy like 2min just to say they are busy and will get back to me would be nice. I did order 40+ seats last year it's not like I'm a fly by night 1-2 seats a year dealer.

 

[sledskiing]

Better off staying away from selling seats or find a different supplier. It's been a long time since i've heard anything positive about their customer service.

 

[Reeb]

I'm in the same boat. Ordered seats last spring thru Gus only to find out the order got lost in the translation somewhere. Re-ordered via e-mail, told they don't do that anymore, faxed and phone confirmation, still it goes missing. Now There's no way of getting thru to them.......I'm stumped, it's never been this much of a blackout before. I'm trying again tmorrow.

 

[SAWYER]

I always hated dealing with Boss. To bad cause they have a good product but the wost service

 

[whitefish]

I always hated dealing with Boss. To bad cause they have a good product but the wost service

Good product? Are you serious? Good idea maybe but the seats are pretty pathetic. Service is worse.

 

[Snowstar]

Maybe try some smoke signals or the old two cans and a string Seriously though if someone knew what they were doing and made customer service #1 they could make a ton of money making seats.

 

[snowmobiler]

at 5 to 600 a seat.somebodys making money.

 

[team2]

They are hard to get ahold of sometimes but I spoke to them on Monday and got an answer right away...

 

[POLZIN]

Good product? Are you serious? Good idea maybe but the seats are pretty pathetic. Service is worse.

X 2 Boss sucks I think this is going to be the theme for the season maybe all you guys could just bungee a pillow to your tunnel!

 

[600xc]

Jim has he head in the clouds. To think a deal with Cat and then do thing He does!

 

[sooboy]

I tried today with no luck.

 

[Cyle]

X 2 Boss sucks I think this is going to be the theme for the season maybe all you guys could just bungee a pillow to your tunnel!

No dissing Boss until I sell my seat!

 

[xrated]

Feather or synthetic pillow? Which do you think would weight less when wet? Course a down seat would still be warm when wet......

 

[Thistledoo]

Why do you guys keep buying there stuff...I dont get it

 

[knee deep in it]

Why do you guys keep buying there stuff...I dont get it

ok, what are the options for guys looking for an aftermarket seat?

 

[captjacksparrow]

ok, what are the options for guys looking for an aftermarket seat?

MOUNTAIN MOD! I have dealt with both and the Mountain Mod seat is a far nicer seat, WAY better customer service and follow up service if there is a problem down the road, which is very rare.

 

[R J]

Why do you guys keep buying there stuff...I dont get it

That is exactly what I was thinking. This hasn't been the first topics about boss and their horrible service. It's like a broken record every year. It's downright unreal that people still buy it.